Josh Hawkes

My recent experience with Morgan Ortega, the Warranty Clerk at Brent Brown Toyota (aka Orem Toyota), was excellent! I had purchased a new Toyota Highlander from Brent Brown Toyota in April, 2022. Clerk at Brent Brown Toyota (aka Orem Toyota), was excellent! I had purchased a new Toyota Highlander from Brent Brown Toyota in April, 2022. As part of that transaction, I also purchased an extended service contract from the dealer, offered through Total Care Auto. Recently, we moved to WA State, and I encountered difficulty finding an authorized facility in the Tacoma, WA, area to service my vehicle under the Total Care Auto contract. Ms. Ortega provided excellent service to me by discussing the problem with management, and negotiated a full refund of the contract price on my behalf. She was very conscientious, courteous, and prompt in resolving this issue for me. My experience at Brent Brown Toyota, both at time of sale, and even more than 2 years after the sale, has been excellent! I highly recommend Brent Brown (Orem) Toyota for any vehicle purchase, as they stand by their reputation to provide superior service, both at the time of purchase and thereafter. They are a "5-Star" dealer in every respect! Robert O. More

by ROBOSTRIN Verified Customer Verified Customer

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Jeremy is a very friendly, and personable. I enjoyed our conversations. Mindy was very warm and friendly, Mindy made me feel at ease with the whole process of buying the car. I give them both I enjoyed our conversations. Mindy was very warm and friendly, Mindy made me feel at ease with the whole process of buying the car. I give them both a five-star rating. More

by pafrye Verified Customer Verified Customer

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Brock was extremely helpful in helping us find a new Sienna. Always willing to help answer any questions and keeping us informed. Sienna. Always willing to help answer any questions and keeping us informed. More

by JON04049 Verified Customer Verified Customer

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I appreciated that Drew was able to find me a discount and work on price with me. Many other dealers wouldn’t / couldn’t. and work on price with me. Many other dealers wouldn’t / couldn’t. More

by JULIA.KITTERER Verified Customer Verified Customer

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I was pleased with Brock's and Steve's help in purchasing my new Venza. It was a simple transaction. Bob my new Venza. It was a simple transaction. Bob More

by DRGALEBOB Verified Customer Verified Customer

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Great people to work with but wait times are too long. On the Saturday there was only one finance officer available. On the Saturday there was only one finance officer available. More

by mikesnelson Verified Customer Verified Customer

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2nd time buying from Brent Brown. Dallas, Kyle & Josh were all great to work with. We love our new Tundra! Dallas, Kyle & Josh were all great to work with. We love our new Tundra! More

by ALIMANRICH Verified Customer Verified Customer

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This was my first time leasing a car. Brent Brown Toyota was professional and helpful with all aspects of the lease. Would lease again with them in the future. Brent Brown Toyota was professional and helpful with all aspects of the lease. Would lease again with them in the future. More

by PACHANDO Verified Customer Verified Customer

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McKay did a phenomenal job helping us get the rav4 at the price we wanted. price we wanted. More

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I did not have any dealings with Colby Sanders so I did not write anything. not write anything. More

by ATON Verified Customer Verified Customer

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