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Josh Gustafson
Refer Me
69 Reviews
Dealership Experience
6 yrs, 7 mos
Industry Experience
6 yrs, 7 mos
Languages Spoken
English
69 Reviews
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69 Reviews of Josh Gustafson
September 04, 2024
Purchasing experience was simple and easy in/out. Service experience was just okay. Warranty work was required and instead of being in/out in 2 hours as expected, I needed to leave my vehicle until t Service experience was just okay. Warranty work was required and instead of being in/out in 2 hours as expected, I needed to leave my vehicle until the next day as a part was at an off-site warehouse. Instead of being able to follow-through with my plans after my 2 hour service, I was issued an Uber back home and back instead of being offered a loaner vehicle. Disappointed in such a service experience for a luxury vehicle. Compared to my service experience at Audi (Rocklin), this was not a 5 star. More
by Stacey S.
March 02, 2024
Yana and Gary made it happen! Thank you so much. My wife loves her red racer! Thank you so much. My wife loves her red racer! More
by ShastaCooper
Verified CustomerOther Employees Tagged: Chris Knutson, Jimmy Pizziferro, Gary Harmon, Chuck Towle , Yana Esipciuc, Brian Powers, Yusuf Stewart, Pedro Valverde
July 10, 2023
They have always been professional, keeping me informed, answering my questions without making me feel stupid, honest and helpful. answering my questions without making me feel stupid, honest and helpful. More
by shirleenmac
Other Employees Tagged: Gary Smedstad, Chandra Rosales
July 07, 2023
Always great service! Been working with Spencer Penrose lately and he's been just wonderful. Been working with Spencer Penrose lately and he's been just wonderful. More
by LMSLINKARD
Other Employees Tagged: Gary Smedstad, Chandra Rosales, Terry Caudle, Robert Gutshall, Michael Lyman, Brian Evans , Chris Logan, Spencer Penrose
July 06, 2023
Great service! Mike was very helpful and well as the service dept. Always great customer service. Mike was very helpful and well as the service dept. Always great customer service. More
by BETTY8
Other Employees Tagged: Gary Smedstad, Chandra Rosales, Terry Caudle, Robert Gutshall, Michael Lyman, Brian Evans , Chris Logan, Spencer Penrose
July 06, 2023
It took more than 3 hrs to remove the hard water spot on a brand new vehicle. Also, they forgot to remove stains on the side mirrors so anyway I will have to spend money to buy the remover gel since I can’t a brand new vehicle. Also, they forgot to remove stains on the side mirrors so anyway I will have to spend money to buy the remover gel since I can’t spend again 3 hrs. Not really happy! More
by NAKULMORE
Other Employees Tagged: Ronald Thomas , Tommy, Jimmy
July 06, 2023
Friendly staff, appointments time was honored. Waiting area would be nicer with a few more magazines, phone chargers, and maybe a tv. Waiting area would be nicer with a few more magazines, phone chargers, and maybe a tv. More
by MIKEADRIEN
Other Employees Tagged: The greeter was a nice touch.
July 04, 2023
Getting an appointment over the phone was hard I left 2 messages with no return call. I had to drive to dealership to be put on schedule. But the service was excellent when I arrived from beggining to end. messages with no return call. I had to drive to dealership to be put on schedule. But the service was excellent when I arrived from beggining to end. Very attentive and helpful person informative. More
by tmosqueda
Other Employees Tagged: Michael Lyman , Spencer Penrose
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