Josh Griffin

I bought my Chevy Cruise back in Nov 2020 (abt 45000 miles). I bought the extended warranty on it & changed my oil regularly. Then my hubby & mother-in-law got covid in Oct 2021. Putting him in the hos miles). I bought the extended warranty on it & changed my oil regularly. Then my hubby & mother-in-law got covid in Oct 2021. Putting him in the hospital, rehab & throat surgery (6 mths) The last thing on my mind was oil changes for my car. I got it changed about 9000 miles. Then in the beg of 2023, the timing was off & needed a timing chain. You guys fixed it. Then in July-Aug 2023 my car was in the shop again. this time it took nearly 4 weeks to discover what was wrong. When the problem was discovered, it was a bent piston & it needed a whole new head. I was told the warranty was VOID because I didn't maintain the car properly. It cost me over $2000 to get it fixed. Then the company was sold & we were told we had to pay up (I was making payments). Now the NEW head is leaking oil & there isn't a head to be found. We were told Chevy doesn't make them any more (for Chevy Cruises)! I've been on the waiting list now for about 3-4 months at least! Who knows how long it will take for a refurbished head to be located. More

by Pixie Verified Customer Verified Customer

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The whole process was a breeze. Thanks Josh and Glen for making it a wonderful experience!!! Thanks Josh and Glen for making it a wonderful experience!!! More

by tj41 Verified Customer Verified Customer

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Love how helpful they are. You can tell they're passionate about what they do. You can tell they're passionate about what they do. More

by jose5 Verified Customer Verified Customer

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