Josh Franklin

I had a great time with Josh I appreciate how he know how to be professional and still make buying a car a great time! to be professional and still make buying a car a great time! More

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Josh was incredibly helpful throughout the entire car-buying process. He took the time to answer all my questions, explained every detail clearly, and made sure I felt comfortable with my decision. H car-buying process. He took the time to answer all my questions, explained every detail clearly, and made sure I felt comfortable with my decision. His friendly attitude and professionalism made the experience smooth and stress-free. I truly appreciated his patience and knowledge—he went above and beyond to help me find the perfect car. More

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Josh was great in every aspect. He was knowledgeable and very informative on the vehicles he showed me and made buying my new vehicle the best experience I’ve had at the dealer! He was knowledgeable and very informative on the vehicles he showed me and made buying my new vehicle the best experience I’ve had at the dealer! More

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Had a wonderful time speaking with this representative. He sold me a Nissan Sentra quickly, efficiently, and with the utmost confidence and respect for the Nissan Brand. That being said, he deserves top ma He sold me a Nissan Sentra quickly, efficiently, and with the utmost confidence and respect for the Nissan Brand. That being said, he deserves top marks in every realm of sales. Amazing job! More

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I had a rough time looking for a car before coming to this dealership. I will say that Joshua was the most helpful and polite worker there. I had a few concerns and he helped me rule out the cars i didnt this dealership. I will say that Joshua was the most helpful and polite worker there. I had a few concerns and he helped me rule out the cars i didnt want being that safety was my main priority being a new mom! I ended i getting a rouge and i dont regret the decision at all being that i was looking for a car for months n he helped me ease my mind with this decision making process. Very thankful. More

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Had the pleasure of working with Josh while helping my daughter shop for a car. Josh was kind and patient… made sure she got exactly what she wanted. We had a great experience with him. daughter shop for a car. Josh was kind and patient… made sure she got exactly what she wanted. We had a great experience with him. More

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Carlos was extremely helpful and provided an abundance of information about the vehicles and financing on the cars we were interested in. I would highly recommend Carlos for anyone visiting this location! information about the vehicles and financing on the cars we were interested in. I would highly recommend Carlos for anyone visiting this location! More

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I enjoyed my time at Napleton Josh gave me excellent service he answered all of my questions. service he answered all of my questions. More

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Josh was absolutely amazing. He consistently made sure I was satisfied and helped me in whatever way he could. I appreciate him so much! He consistently made sure I was satisfied and helped me in whatever way he could. I appreciate him so much! More

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I was shopping for my first car, but I was worried that since my credit isn’t the best that I would need a co-signer, which I don’t have. I wasn’t actually expecting to drive off the lot with anything, I t since my credit isn’t the best that I would need a co-signer, which I don’t have. I wasn’t actually expecting to drive off the lot with anything, I thought I would get told that I needed a co-signer and I’d get shooed out. Much to my amazement I was able to purchase a car without a license, which is legal in MO. The plan was to learn to drive in my new car so I could get my license. The paperwork was signed, my friend drove me off the lot and that was that. I thought. I had the car for a week before the calls started. I was bombarded with calls from Napleton’s financial team about the bank that was financing me wanting me to have a license to finalize the process. I never bought a car before but I was under the impression that once I am accepted by a bank, sign the paperwork , pay and leave the lot with the car that everything was throughly looked over and completed. So the Napleton team rushed me to get my license, asking me to “take the driving test anyway” when I told them that I have NEVER driven a car before. I wanted/needed time to practice. My anxiety rose and with the help of a friend, I started my driving lessons, but Napelton wouldn’t wait. So today, the bank financing me pulled out and Napelton told me to bring the car back after forcing me to write a five star review. You can’t imagine how depressing it is to be granted my first car and have it torn away from me because the salesman that worked with me didn’t do his research on the banks financing people. Why sell a car to me if the banks can’t finalize the process without a license? Why didn’t the salesman know that when he was taking my $4,000? Why wasn’t the process finalized when my friend drove me off the lot in my new car? What type of company gets your hopes up and forces you to make a humiliating trek to their establishment so they can take the keys they were so eager to give you and tell you to catch an Uber home? How am I supposed to tell my children that mommy’s new car, Onyx is gone? Napleton. Napleton is the kind of self serving company that would do that. Thanks. More

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