The service team was professional and helped me with my
needs. My wait could have been a little less. Other than that it was quite pleasant.
needs. My wait could have been a little less. Other than that it was quite pleasant.
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by startrekkerjcs
Verified Customer
Verified Customer
Service Price Transparency
Sep 05, 2024 -
Vic Canever Chevrolet responded
Thank you for your review! I'm glad to hear that our service team was professional and attentive to your needs. I appreciate your feedback regarding the wait time and will take that into consideration for improvements. I hope to see you again at Vic Canever Chevrolet Inc for your future automotive needs!
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
Josh did a job well done.
I went in for an airbag recall and was in 40 minutes. Josh polite and listen to my concerns.
I went in for an airbag recall and was in 40 minutes. Josh polite and listen to my concerns.
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by alana6275
Verified Customer
Verified Customer
Aug 30, 2024 -
Vic Canever Chevrolet responded
Thank you for your kind words! I'm thrilled to hear that Josh provided you with great service during your airbag recall visit at Vic Canever Chevrolet Inc. It's important to me that our customers feel heard and cared for. I appreciate your feedback and hope to see you again soon!
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
As always, top notch service!
Canever always gets it done with a smile and done quickly.
Canever always gets it done with a smile and done quickly.
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by adams4sr
Verified Customer
Verified Customer
Service Price Transparency
Aug 29, 2024 -
Vic Canever Chevrolet responded
Thank you so much for your kind words! I truly appreciate your loyalty to Vic Canever Chevrolet Inc. It's wonderful to hear that you consistently receive top-notch service from us. I look forward to serving you again in the future!
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
I was apprehensive to use Vic Canever for a body shop
repair due to quality issues on repairs of two previous vehicles (one of which was never resolved), but was assured last year after the purchase of m
repair due to quality issues on repairs of two previous vehicles (one of which was never resolved), but was assured last year after the purchase of my most recent vehicle that "things have changed and there's new management" and was asked to give them another chance. Reluctantly I did give Vic Canever another chance, only to be extremely disappointed. I had an issue where the headlight on my vehicle was misaligned and scraping the paint off my front fascia (a problem known by GM and documented with a service bulletin). The fix requires the technician to remove the front fascia, shim and adjust the headlights, and reattach the front fascia. During the repair process, the body shop technician managed to damage an aftermarket accessory I had installed on my vehicle (PPF), and also returned the car to me with the front fascia clearly misaligned with the front fenders, and trim material on the headlight protruding to the outside. I really don't want Vic Canever touching my vehicle again, so while I attempt to hopefully get my PPF repaired (~$100) instead of replaced (~$1,100), I also need to find a reputable body shop I can trust to not only fix my vehicle correctly, but also not damage it in the process. Apparently the third time here was not a charm, and I will not be returning to Vic Canever.
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by Allan
Verified Customer
Verified Customer
Aug 23, 2024 -
Vic Canever Chevrolet responded
Thank you for taking the time to share your experience with us. I genuinely appreciate your feedback regarding your recent body shop repair at Vic Canever Chevrolet Inc. I understand your disappointment with the misalignment of the headlight and the damage to your aftermarket accessory. It’s concerning to hear that we did not meet your expectations. I want to encourage you to reach out to me directly, as we’re committed to addressing your concerns and helping you find a resolution. Your satisfaction is important to us, and I hope we can regain your trust in the future.
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
Great people to deal with every time.
Friendly staff. Making the appointment was a breeze!
Friendly staff. Making the appointment was a breeze!
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by goodwrenchj
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
Vic Canever Chevrolet responded
Thank you for your wonderful review! I'm thrilled to hear that you found our team at Vic Canever Chevrolet Inc to be friendly and that scheduling your appointment was easy. I appreciate your kind words and look forward to seeing you again soon!
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
The service team is great.
Got what i needed to have done in a timely manner.
Got what i needed to have done in a timely manner.
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by slinn09
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
Vic Canever Chevrolet responded
Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our service team at Vic Canever Chevrolet Inc and that we were able to assist you in a timely manner. I look forward to serving you again in the future!
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
Have been coming to this dealership for years.
Always efficient, courteous and excellent service. Outstanding!
Always efficient, courteous and excellent service. Outstanding!
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by jenge2
Verified Customer
Verified Customer
Service Price Transparency
Aug 21, 2024 -
Vic Canever Chevrolet responded
Thank you for your wonderful review! I truly appreciate your loyalty to Vic Canever Chevrolet Inc over the years. It's great to hear that you've consistently received efficient and courteous service. I look forward to serving you again in the future!
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
Too notch service department and dealership experience!
I would highly recommend Vic Canever to anyone!
I would highly recommend Vic Canever to anyone!
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by dfgolec69
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2024 -
Vic Canever Chevrolet responded
Thank you so much for your kind words! I'm thrilled to hear that you had a top-notch experience at Vic Canever Chevrolet Inc. Your recommendation truly means a lot to me. I look forward to seeing you again soon!
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
Over charged for oil change.
Two hours with appointment is crazy. Won’t be back!
Two hours with appointment is crazy. Won’t be back!
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by bmlake10
Verified Customer
Verified Customer
Service Price Transparency
Aug 15, 2024 -
Vic Canever Chevrolet responded
Thank you for sharing your feedback with us. I understand your concerns regarding your oil change experience at Vic Canever Chevrolet Inc. We strive to provide timely service, and it’s disappointing to hear that we didn’t meet your expectations. If you'd like to discuss this further, please don't hesitate to reach out to me directly. Your feedback is valuable, and I appreciate you bringing this to my attention.
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
Hey Josh ex is a great guy.
I've dealt with him the last two visits and he is always so fun to deal with. Keep him around.
I've dealt with him the last two visits and he is always so fun to deal with. Keep him around.
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by Isabel Schaenzer
Verified Customer
Verified Customer
Service Price Transparency
Aug 16, 2024 -
Vic Canever Chevrolet responded
Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with Josh during your visits to Vic Canever Chevrolet Inc. It's always our goal to provide a fun and enjoyable atmosphere. We appreciate your support and look forward to seeing you again soon!
Sincerely,
Jeff Canever, President, jeffcanever@canever.com
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