Josh Ex
Josh Ex at Vic Canever Chevrolet
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Josh Ex

Service Consultant

Vic Canever Chevrolet

3000 Owen Rd.
Fenton, MI 48430

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4.9
17 Reviews
4.9

17 Reviews

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17 Reviews of Josh Ex

September 04, 2024

Dealership Rating
Employee Rating

The service team was professional and helped me with my needs. My wait could have been a little less. Other than that it was quite pleasant. More

by startrekkerjcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 05, 2024

Vic Canever Chevrolet responded

Thank you for your review! I'm glad to hear that our service team was professional and attentive to your needs. I appreciate your feedback regarding the wait time and will take that into consideration for improvements. I hope to see you again at Vic Canever Chevrolet Inc for your future automotive needs! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 29, 2024

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Josh did a job well done. I went in for an airbag recall and was in 40 minutes. Josh polite and listen to my concerns. More

by alana6275
Recommend Dealer
Yes
Aug 30, 2024

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that Josh provided you with great service during your airbag recall visit at Vic Canever Chevrolet Inc. It's important to me that our customers feel heard and cared for. I appreciate your feedback and hope to see you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 28, 2024

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As always, top notch service! Canever always gets it done with a smile and done quickly. More

by adams4sr
Service Price Transparency
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Recommend Dealer
Yes
Aug 29, 2024

Vic Canever Chevrolet responded

Thank you so much for your kind words! I truly appreciate your loyalty to Vic Canever Chevrolet Inc. It's wonderful to hear that you consistently receive top-notch service from us. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 22, 2024

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I was apprehensive to use Vic Canever for a body shop repair due to quality issues on repairs of two previous vehicles (one of which was never resolved), but was assured last year after the purchase of m More

by Allan
Workmanship
Service Communication
Recommend Dealer
No
Aug 23, 2024

Vic Canever Chevrolet responded

Thank you for taking the time to share your experience with us. I genuinely appreciate your feedback regarding your recent body shop repair at Vic Canever Chevrolet Inc. I understand your disappointment with the misalignment of the headlight and the damage to your aftermarket accessory. It’s concerning to hear that we did not meet your expectations. I want to encourage you to reach out to me directly, as we’re committed to addressing your concerns and helping you find a resolution. Your satisfaction is important to us, and I hope we can regain your trust in the future. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

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Great people to deal with every time. Friendly staff. Making the appointment was a breeze! More

by goodwrenchj
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scot Metcafe, Savannah Olsen

Aug 21, 2024

Vic Canever Chevrolet responded

Thank you for your wonderful review! I'm thrilled to hear that you found our team at Vic Canever Chevrolet Inc to be friendly and that scheduling your appointment was easy. I appreciate your kind words and look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

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The service team is great. Got what i needed to have done in a timely manner. More

by slinn09
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Vic Canever Chevrolet responded

Thank you for your kind words! I'm thrilled to hear that you had a positive experience with our service team at Vic Canever Chevrolet Inc and that we were able to assist you in a timely manner. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 19, 2024

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Have been coming to this dealership for years. Always efficient, courteous and excellent service. Outstanding! More

by jenge2
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Aug 21, 2024

Vic Canever Chevrolet responded

Thank you for your wonderful review! I truly appreciate your loyalty to Vic Canever Chevrolet Inc over the years. It's great to hear that you've consistently received efficient and courteous service. I look forward to serving you again in the future! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 16, 2024

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Too notch service department and dealership experience! I would highly recommend Vic Canever to anyone! More

by dfgolec69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Vic Canever Chevrolet responded

Thank you so much for your kind words! I'm thrilled to hear that you had a top-notch experience at Vic Canever Chevrolet Inc. Your recommendation truly means a lot to me. I look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 15, 2024

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Over charged for oil change. Two hours with appointment is crazy. Won’t be back! More

by bmlake10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 15, 2024

Vic Canever Chevrolet responded

Thank you for sharing your feedback with us. I understand your concerns regarding your oil change experience at Vic Canever Chevrolet Inc. We strive to provide timely service, and it’s disappointing to hear that we didn’t meet your expectations. If you'd like to discuss this further, please don't hesitate to reach out to me directly. Your feedback is valuable, and I appreciate you bringing this to my attention. Sincerely, Jeff Canever, President, jeffcanever@canever.com

August 15, 2024

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Hey Josh ex is a great guy. I've dealt with him the last two visits and he is always so fun to deal with. Keep him around. More

by Isabel Schaenzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 16, 2024

Vic Canever Chevrolet responded

Thank you for your wonderful feedback! We're so glad to hear that you had a great experience with Josh during your visits to Vic Canever Chevrolet Inc. It's always our goal to provide a fun and enjoyable atmosphere. We appreciate your support and look forward to seeing you again soon! Sincerely, Jeff Canever, President, jeffcanever@canever.com

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