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Josh Durdaller
Josh Durdaller at Safford Brown Hyundai Fairfax

Josh Durdaller

Service Advisor

Safford Brown Hyundai Fairfax

10925 Fairfax Boulevard
Fairfax, VA 22030

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4.2
52 Reviews
4.2

52 Reviews

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52 Reviews of Josh Durdaller

October 25, 2025

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Employee Rating

Easy drop off process, timely updates on needed service and finishing. Easy pickup. What more could I ask for? More

by DONOHUE.KRISTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 25, 2025

Safford Brown Hyundai Fairfax responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

October 22, 2025

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Employee Rating

They were just great. Everyone was polite. They told me what my car needed and fixed it. And it took them a reasonable amount of time. More

by Sandy Scruggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Webb, Ricky Bush, Jae Ha

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Oct 22, 2025

Safford Brown Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 21, 2025

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Employee Rating

This location will be better after the construction and renovations are done. A little chaotic at the moment More

by bwilburn923
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Barker, Joseph Mcnulty, Thomas Kim, Alix Webb, Ricky Bush, Jae Ha, JD Davis

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Oct 21, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your feedback! We appreciate your understanding during this transition period at Safford Brown Hyundai Fairfax. We are excited about the improvements and believe they will enhance your experience. Please feel free to reach out if you have any questions or need assistance in the meantime. We look forward to seeing you again! Sincerely, The Team at Safford Brown Hyundai Fairfax

October 21, 2025

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Employee Rating

5 Star because of continuing and Outstanding Customer Service by my long standing Customer Service Rep Josh Durdaller. John Guerre, Fairfax Hyundai Customer since 2005!! More

by jfguerre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 21, 2025

Safford Brown Hyundai Fairfax responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Safford Brown Hyundai Fairfax.

October 20, 2025

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Employee Rating

Respectful staff. Pricey oil change but was able to make an appointment a day before. More

by Castro.Josue.Miguel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Webb, Ricky Bush

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Oct 20, 2025

Safford Brown Hyundai Fairfax responded

Josue Miguel, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Safford Brown Hyundai Fairfax. We look forward to having you as one of our valued customers for many more years to come!

October 20, 2025

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Employee Rating

Josh was very responsive and helpful. He helped me to understand what was going on with my car and was ahead of everything! Thanks! More

by Ellie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 20, 2025

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2025

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Employee Rating

The staff is very friendly and efficient. The maintenance was completed sooner than I expected, which was a pleasant surprise More

by estudds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Camaya(sp?)

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Oct 18, 2025

Safford Brown Hyundai Fairfax responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2025

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Employee Rating

You guys kind and friendly service is excellent so quickly. I feel so good and happy. More

by WIJOHNNYY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alix Webb

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Oct 18, 2025

Safford Brown Hyundai Fairfax responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford Brown Hyundai Fairfax, we look forward to having you as a valued customer for many years to come!

October 18, 2025

Dealership Rating
Employee Rating

Poor communication and poor technical diagnostics but friendly in person. Would not return to this dealer. More

by KVBARTELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 21, 2025

Safford Brown Hyundai Fairfax responded

Thank you for your feedback. We appreciate you taking the time to share your experience with us at Safford Brown Hyundai Fairfax. While we're glad to hear you found our team friendly, we understand your concerns regarding communication and diagnostics. We value your input and would like to learn more about your experience. Please feel free to reach out to us so we can discuss your concerns more thoroughly. Thank you again for your feedback. Sincerely, The Team at Safford Brown Hyundai Fairfax

October 17, 2025

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Employee Rating

Josh worked very hard to get my vehicle done and fix the right way for me. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 17, 2025

Safford Brown Hyundai Fairfax responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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