Josh Clark
Josh Clark at Owen Ford
Refer Me

Josh Clark

Service Manager

Owen Ford

1500 N Michigan Ave
Marshall, IL 62441

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not yet
rated
27 Reviews

I have been here at Dorsett Ford since November 2012. I am from Marshall, IL. I’m married and have two wonderful boys. My family and I love to be outdoors. When the weather is nice, you can find us riding our side by side, camping, fishing, and enjoying time with friends! I take great pride in making sure that my customers are receiving excellent customer service. In my opinion, customers are the most important part of any business. Without the customer, I wouldn’t be able to do what I love each day!

Dealership Experience

12 yrs, 1 mo

Industry Experience

12 yrs, 1 mo

Specialties & Trainings

Service and Parts Manager Master Certified

Warranty Administrator Master Certified

not yet
rated

27 Reviews

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27 Reviews of Josh Clark

March 29, 2021

Dealership Rating
Employee Rating

After purchasing several vehicles from this dealership, and working with previous service manager’s Josh Clark is by far the worst I have ever attempted to work with. On one visit I overheard him being rud More

by BMckillop
Customer Service
Friendliness
Recommend Dealer
No

April 04, 2019

Dealership Rating
Employee Rating

Service I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if y More

by SHARIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 20, 2018

Dealership Rating
Employee Rating

Great service! I went in to get a warranty repair on my vehicle and had two hours to utilize shopping because I’ve been looking for a new vehicle anyway. The staff a More

by JordanR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

July 22, 2018

Dealership Rating
Employee Rating

The helpful and friendly dealership I was on my way home from work my car horn would not stop blowing and blowing even when I stop the car and got out no key in it my friend Liz took me More

by Dodge gal Doris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

June 25, 2018

Dealership Rating
Employee Rating

Polite sales staff I walked in to look at a new Ford Explorer I met the General Manager he was extremely friendly and helped me, until a salesman was free. Both Joe and More

by Wrangler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. I am glad you had a chance to meet our Service Department before you left - they will continue your great experience going forward. Talk to you soon! Respectfully, Joe Jacobson, GM

June 25, 2018

Dealership Rating
Employee Rating

Honesty dealer I went in and looked a used car, the general manager joe looked at my car and gave me a decent deal. I asked for a little time to think on the car dea More

by Greatdealguy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Thank you for your kind words and 5 Star Rating - we have a great team here dedicated to helping friends and family with their automobile needs. Everyone is very focused on helping others and it's nice of you to point it out. Thank you for your business, your time and your trust. We look forward to a long and happy time together. I am confident our Service Department will keep your great experience going forward! Respectfully, Joe Jacobson, GM

June 22, 2018

Dealership Rating
Employee Rating

Awesome! He was so helpful getting my settings in my car corrected! I tried for hours to fix it and he did it in 5 minutes! More

by Taylvr24
Friendliness
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Thank you very much for your kind words and 5 Star Rating. Josh and his entire team in the service department really try to make your life easier and carefree. Have a great ownership experience and drop by for a "cup of joe" anytime! Have a great driving experience. Best Regards, Joe Jacobson, GM

June 21, 2018

Dealership Rating
Employee Rating

Truck repair Shawn Walton went the extra mile to make sure my truck was fixed right. The service people did a great job of finding the problem. More

by Chevytruck9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Shawn wanted to say "Thanks" for the great review. We are so fortunate to have awesome employees in both our Service and Sales departments and we are thankful for customers like you. Your business is greatly appreciated! Here's wishing you many happy and carefree miles! Respectfully, Joe Jacobson, GM

June 06, 2018

Dealership Rating
Employee Rating

Oil change I have had numerous cars serviced here throughout the years and am always happy with the friendly and timely service our family receives. I also enjo More

by dhk2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 02, 2018

Owen Ford responded

Thanks for the great review. We are so fortunate to have awesome employees in both our Service and Sales departments and we are thankful for customers like you. Your business is greatly appreciated! Here's wishing you many happy and carefree miles! Respectfully, Joe Jacobson, GM

June 06, 2018

Dealership Rating
Employee Rating

Satisfied customer I called on Monday for an oil change and tire rotation. They got my vehicle in on Wednesday morning and it was done in a reasonable amount of time. Th More

by pam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Santrock, Ryan Walton

Jul 02, 2018

Owen Ford responded

Thanks for the great review. We are so fortunate to have awesome employees in both our Service and Sales departments and we are thankful for customers like you. Your business is greatly appreciated! Here's wishing you many happy and carefree miles! Respectfully, Joe Jacobson, GM

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