I have been here at Dorsett Ford since November 2012. I am from Marshall, IL. I’m married and have two wonderful boys. My family and I love to be outdoors. When the weather is nice, you can find us riding our side by side, camping, fishing, and enjoying time with friends! I take great pride in making sure that my customers are receiving excellent customer service. In my opinion, customers are the most important part of any business. Without the customer, I wouldn’t be able to do what I love each day!
Read moreDealership Experience
12 yrs, 1 mo
Industry Experience
12 yrs, 1 mo
Specialties & Trainings
Service and Parts Manager Master Certified
Warranty Administrator Master Certified
27 Reviews
Write a Review27 Reviews of Josh Clark
March 29, 2021
After purchasing several vehicles from this dealership, and working with previous service manager’s Josh Clark is by far the worst I have ever attempted to work with. On one visit I overheard him being rud and working with previous service manager’s Josh Clark is by far the worst I have ever attempted to work with. On one visit I overheard him being rude with another customer on my next visit he refused to even speak with me about my vehicle. I attempted to contact the service department for a week by because I was out of town and only reached an answering machine each time. I left multiple messages and he refused to call me back. As a result of this individual they have lost a good customer and I personally would not recommend them to anyone in the future. More
April 04, 2019
Service I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if y I Have been coming there alittle over 6 years now They have a awesome Shop team The shop is great they take the time to listen to you and even if you dont have a appointment and you have something going on with your vehicle They have taken the time to take a ride with me to listen to see if they could fiquire it out I have done this 2 times now and both times they knew exactly what is was They have been excellent They are very pleasant and kind I will be going there for many more years More
Other Employees Tagged: Shane Santrock, Nathan Leitch, Matt Hain, Dalton Parks, Andrew Hammond
August 20, 2018
Great service! I went in to get a warranty repair on my vehicle and had two hours to utilize shopping because I’ve been looking for a new vehicle anyway. The staff a I went in to get a warranty repair on my vehicle and had two hours to utilize shopping because I’ve been looking for a new vehicle anyway. The staff at this location is great, helpful, and wants the customer to be satisfied. I left with a new vehicle, not as a sales pitch, but because they helped me to find something that suited what I was looking for. Ryan Walton was very helpful in finding a vehicle that met my wish-list, and Shawn Walton added to this service giving me an idea of my ballpark figure. Ryan also let me leave with a vehicle that I never would have looked at on my own and I appreciate this. I have the features I wanted at the price I wanted, which I wouldn’t have without his help. Jeff helped all of us on the financial side and I got more than I ever expected with the warranty benefits at the best value. Dorsett wasn’t my first choice, but I’m glad that I took the time to work with them, and will definitely be my first choice in the future (hopefully working with these three). More
Other Employees Tagged: Shawn Walton, Shane Santrock, Ryan Walton, Andrew Hammond , Jeff Richey
July 22, 2018
The helpful and friendly dealership I was on my way home from work my car horn would not stop blowing and blowing even when I stop the car and got out no key in it my friend Liz took me I was on my way home from work my car horn would not stop blowing and blowing even when I stop the car and got out no key in it my friend Liz took me to Dorsett and they were very friendly and helped me get my car back on the road for I can get home thank you very much good job 👍All the people that helped with my car were very friendly and nice dorisjohnson1956.dj@gmail.com More
June 25, 2018
Polite sales staff I walked in to look at a new Ford Explorer I met the General Manager he was extremely friendly and helped me, until a salesman was free. Both Joe and I walked in to look at a new Ford Explorer I met the General Manager he was extremely friendly and helped me, until a salesman was free. Both Joe and Shawn were excellent to work with I would recommend this dealer 10 out of 10 times They even introduced me to the service department before I left More
Other Employees Tagged: Shawn Walton, Joe Jacobson, Shane Santrock, Nathan Leitch, Matt Hain, Ryan Walton, Dalton Parks, Andrew Hammond
June 25, 2018
Honesty dealer I went in and looked a used car, the general manager joe looked at my car and gave me a decent deal. I asked for a little time to think on the car dea I went in and looked a used car, the general manager joe looked at my car and gave me a decent deal. I asked for a little time to think on the car deal They didn’t pressure me I waited a few days and called them back we made a great deal I was very happy with joe and the salesman Shawn even did the paperwork with me. More
Other Employees Tagged: Shawn Walton, Joe Jacobson, Nathan Leitch, Matt Hain, Ryan Walton, Dalton Parks, Andrew Hammond
June 21, 2018
Truck repair Shawn Walton went the extra mile to make sure my truck was fixed right. The service people did a great job of finding the problem. Shawn Walton went the extra mile to make sure my truck was fixed right. The service people did a great job of finding the problem. More
Other Employees Tagged: Shawn Walton, Shane Santrock, Ryan Walton
June 06, 2018
Oil change I have had numerous cars serviced here throughout the years and am always happy with the friendly and timely service our family receives. I also enjo I have had numerous cars serviced here throughout the years and am always happy with the friendly and timely service our family receives. I also enjoy speaking and dealing with Matt, someone I have know for awhile and will tell me honestly if my car really needs something! More
Other Employees Tagged: Shane Santrock, Ryan Walton, Dalton Parks
June 06, 2018
Satisfied customer I called on Monday for an oil change and tire rotation. They got my vehicle in on Wednesday morning and it was done in a reasonable amount of time. Th I called on Monday for an oil change and tire rotation. They got my vehicle in on Wednesday morning and it was done in a reasonable amount of time. They're always friendly and happy to help. More
Other Employees Tagged: Shane Santrock, Ryan Walton