Josh Choy

Johnny Cheng the service manager is a great leader! ! I live close to concord Audi but I would rather bring my A6 to Johnny. ! I live close to concord Audi but I would rather bring my A6 to Johnny. More

by luispp2000 Verified Customer Verified Customer

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Exellent service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. All work done was correct, and done in a timely manner. I will be returning to continue needed service. More

by TBARNET Verified Customer Verified Customer

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Audi Livermore did an amazing job of working through a complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! complicated problem. They kept me up to speed, communicating very well. They fixed the problem completely. Thank you! More

by Pobrien0302 Verified Customer Verified Customer

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Great customer service…timely and clear communication, getting in front of recalls, handling loaners, etc. getting in front of recalls, handling loaners, etc. More

by DENISE.GARNER1 Verified Customer Verified Customer

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Great job! Worked with me to help me fit my budget and was knowledgeable about the car! Worked with me to help me fit my budget and was knowledgeable about the car! More

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I never have any issues when sending our vehicles in. All staff is very helpful. Glad to see Faith Clark is back. She has always been a big help. All staff is very helpful. Glad to see Faith Clark is back. She has always been a big help. More

by michelle.cosio Verified Customer Verified Customer

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I have bee having a terrible experience with the dealership. Every time I take my car there for service they take a long time to complete and return the car and more over either the issue is not fix dealership. Every time I take my car there for service they take a long time to complete and return the car and more over either the issue is not fixed or there is some other issue. This time I took my care for 20K service and now the car heater stopped working. I called Josh and specifically asked to complete the recall work for the power station, he told me it's taken care of and now then I plugged it is not working. More

by narendra.dandekar Verified Customer Verified Customer

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I received excellent customer service in regards to helping me figure out how to use some of the features of my vehicle. helping me figure out how to use some of the features of my vehicle. More

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They did a great job from start to finish with the service. Thx. I will continue to take my parents car there for service and recommend them to others. service. Thx. I will continue to take my parents car there for service and recommend them to others. More

by bwebb73 Verified Customer Verified Customer

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Extremely knowledgeable Service Staff. Explanation of repair process was clear and concise where I could understand. Josh provided updates during the repair process. Explanation of repair process was clear and concise where I could understand. Josh provided updates during the repair process. More

by MANNY38 Verified Customer Verified Customer

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