Josh Caldwell
Josh Caldwell at Ken Garff Honda Riverdale
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Josh Caldwell

Service Advisor

Ken Garff Honda Riverdale

950 W Riverdale Rd
Ogden, UT 84405

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4.7
510 Reviews
4.7

510 Reviews

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510 Reviews of Josh Caldwell

February 13, 2025

Dealership Rating
Employee Rating

Frank was AMAZING to work with and I would highly recommend him to anyone. He was very knowledgeable and personable and did everything in his power to make a very expensive repair a little easier to More

by scott.katie.young
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

January 29, 2025

Dealership Rating
Employee Rating

Excellent service, great location, and easy to work with. I bought my car 5 years ago from this dealership and have been coming back since for all my car needs. More

by Louidufflebags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Dino Soto

Jan 31, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 29, 2025

Dealership Rating
Employee Rating

I traveled from Wyoming ,they got my car in right away and called an uber for us. It was done on time. He went over the multi point inspection and explained everything to me. The shuttle was very nice and More

by dlrs_quinn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Alex Ruiz

Jan 31, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 28, 2025

Dealership Rating
Employee Rating

The service is always on time and completed as agreed on. Any additional work needed is discussed before it is started. More

by slt4591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez, Dino Soto

Jan 29, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 26, 2025

Dealership Rating
Employee Rating

I had and have always had a great expedite the service department at Ken Garff Riverdale. They are professional, knowledgable, kind and I’m treated with respect. I worked with Josh this last time and had More

by LYDIA31363
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Frank Perez

Jan 27, 2025

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

January 12, 2025

Dealership Rating
Employee Rating

Super friendly and very helpful. They always explain what's being done and answer any questions. More

by chariece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Ken Garff Honda Riverdale responded

Thank you for sharing your experience! We value your feedback and your business. We hope to see you again in the future!

January 11, 2025

Dealership Rating
Employee Rating

They did god work on my recall and fixed the problems that needed t be fixed. More

by scampbell30
Recommend Dealer
Yes

Other Employees Tagged: Jesse Martinez

Jan 17, 2025

Ken Garff Honda Riverdale responded

Thank you for the 5-star review! We value your feedback and your business. We hope to see you again in the future! Take care!

January 06, 2025

Dealership Rating
Employee Rating

Pure excellence and professionalism. The sales and service department has been a pleasure to work with for the past 7 years. This is not the first vehicle or last I will purchase from th More

by Pahmeow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tyler Briscoe, Abram Hardy

Jan 06, 2025

Ken Garff Honda Riverdale responded

Thanks for your review! We are grateful for your business and we're so happy to hear that you had a great experience at our dealership. Please feel free to reach out if you need anything else. Take care!

December 22, 2024

Dealership Rating
Employee Rating

Tried to get other Honda in for an oil change but service wouldn't do it. Card is only good on one car. That's ridiculous. A Honda is a Honda. So I have 2 more oil changes but can't use them because I only More

by ceschrader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 23, 2024

Ken Garff Honda Riverdale responded

Thank you for the review. We always want our customers to be 100% happy with their time spent in our service department, and we are sorry to hear that we were not able to provide you with a 5-star experience. We are currently reviewing the circumstances regarding your review. If you’d like to share more about this experience, please reach out to our team directly using the contact information below. Joey Burns, General Manager joeyb@kengarff.com

December 22, 2024

Dealership Rating
Employee Rating

They are very knowledgeable and careful. They take the time needed to explain the workings of car. New tech knowledge is hard for old people like us to learn to use. More

by normichnoyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Haro

Dec 23, 2024

Ken Garff Honda Riverdale responded

Thank you for the review! We are so glad to hear you had such a great experience with our dealership. It was a pleasure serving you!

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