This is our 4 th jeep in a row purchase from crown.
Josh is great to work with.
Josh is great to work with.
More
by Codyolinger4147
Oct 03, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Cody,
Thank you so much for your excellent review! We are honored by your continued business, and we are so glad that Josh could provide you with top-notch service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Jeep- on behalf of the entire team!
This is the fourth vehicle I've purchased from Crown, and
the second from Josh as a salesman. Josh is very knowledgeable and easy to work with.
the second from Josh as a salesman. Josh is very knowledgeable and easy to work with.
More
by jkchr1s
Oct 03, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Thank you so much for your excellent review! We are honored by your repeat business, and we are overjoyed that Josh consistently takes great care of you. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle and we wish you the safest of travels- on behalf of the entire team!
Service representative and sales representative were
friendly, professional and knowledgeable. The service on my wrangler was done in a quick and timely manner.
friendly, professional and knowledgeable. The service on my wrangler was done in a quick and timely manner.
More
by pfcanthonybrown
Sep 27, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!
Josh and company are just awesome.
Made the buying experience enjoyable and at oh so easy and informative. Talking with Josh was like talking to a close family member. If you are thin
Made the buying experience enjoyable and at oh so easy and informative. Talking with Josh was like talking to a close family member. If you are thinking about purchasing a car please come and see Josh.
More
by Ivery.alex
Sep 26, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Thank you for taking the time to leave Josh this wonderful review! We are so glad that he could provide you with a top-notch experience. He will be honored to hear of your very kind words. If there is ever anything more that we may help you with, please do not hesitate to give us a call. Safe travels!
Excellent guy, and very knowledgeable of all information!
And we had a great time! Thanks!
And we had a great time! Thanks!
More
by Bighurt3268
Sep 26, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Thank you so much for your wonderful review! We are so glad that our team took great care of you! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope for an opportunity to work with you again in the future!
I was promised a full detail for buying the car so I
brought it back for the detail and was told it would only take an hour, after an hour went by I was told it was still going to be a couple more hours
brought it back for the detail and was told it would only take an hour, after an hour went by I was told it was still going to be a couple more hours, which was fine; it was 10am at this point, I brought it in at 9am, I had someone pick me up and bring me back at the time he said it would be done, he said it would be done by 1. I said that’s fine bc i have to be gone by 2 to pick up my little girl from school. I got there and my salemans went to check on the car, it’s been 30 minutes and my salesman still didn’t hasn’t came back, so I ask for a manger and nobody would let me talk to one, they just kept saying “well what can I do to help” so a young lady said “I’ll go check on your car” 5 minutes goes by and she drives up with it her and the salesman inside, they jumped out the car and told me it still wasn’t finished. I said after 4 1/2 hours your still not done? I was told it would only take an hour, he said I’m not sure who told you that bc it takes at least 2 hours, I said well it’s been 4 and I got her right when you open so you see the issue right? After going back and forth for a minute he asked if they could keep the car and drive it to my house when they were finished with the detail. I finally agreed. He just dropped off my vehicle after it being gone from 9am to 4pm and it is STILL not cleaned. After wasting my entire day on something they promised in order to make a sale and it’s still not done right. I will not recommend to anyone nor will I ever buy a car here again. I have multiple pictures and videos for proof. Oh I was also lied to and told that Ian is the manger and he’s not he’s a salesman’s
More
by abreonna3
Sep 14, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Abreonna
We appreciate your reviews and apologize for the lengthy time it took to clean your vehicle. I have tried to reach you following your reviews, but I do not have a direct contact number for you as you were not the purchaser of record of the vehicle. In explanation, when you purchased your used 2014 Grand Cherokee last Saturday, it had not been through the shop, and we were very clear about that. We got the car inspected in service but told you that you would need to bring it back for the detail. A used car detail takes much longer as we have to clean it from top to bottom, and it took longer to finish than anticipated. When it was finished, you weren’t happy with it, so we offered to do it again and deliver it back to your home, which you accepted. We have not heard from you since then, but we would welcome an opportunity to see how we can make you happy. Be sure to contact me directly at the dealership at 423-591-6868 ext. 5810 or by email at knichols@crowncars.com at your earliest convenience.
Thanks so much,
Ken Nichols, General Manager
Sep 14, 2022 -
abreonna3 responded
I have been calling that number all day and it just keeps going to voicemail, check your emails from an email from Alex Shutters
Josh was very professional, and did a great job showing
us the ins & outs of the vehicle. He was very transparent & took care of us. Crown Toyota is spectacular.
us the ins & outs of the vehicle. He was very transparent & took care of us. Crown Toyota is spectacular.
More
by Thomas.mccleskey1
Sep 12, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Thomas,
Thank you for sharing the positive experience you had with Josh! We are delighted that he took great care of you and made your experience with us top-notch. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!
We came in and Josh was very helpful on everything we
asked him for on our truck we purchased he went over everything for my husband and I with any questions and was very great and Helpful! Very kind sal
asked him for on our truck we purchased he went over everything for my husband and I with any questions and was very great and Helpful! Very kind salesman we will use him always!! Thanks Josh!
More
by tiffanyunderdown
Other Employees Tagged:
Lee,Johnson
Sep 08, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Tiffany,
Thank you so much for your excellent review! We are so glad that Josh took great care of you and your husband. He will be honored to know how confident you are in his efforts. Congratulations on your new vehicle! We wish you both the safest of travels- on behalf of the entire team!
Best Experience I have had in a long time at a
dealership. Joshua Blackburn answered all my questions with ease. He was absolute a breath of fresh air when it came to costumer service!
dealership. Joshua Blackburn answered all my questions with ease. He was absolute a breath of fresh air when it came to costumer service!
More
by Dledes1998
Sep 06, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Thank you for sharing the positive experience you had with Joshua! We are so glad that he took great care of you, and he will be honored to hear of your kind words. Please do not hesitate to give us a call if there is ever anything more that he and the team may help you with!
Josh is awesome.
Made our 6 1/2 hour drive from Illinois rewarding and welcoming! Out big thanks to him for his expertise and friendliness.
Made our 6 1/2 hour drive from Illinois rewarding and welcoming! Out big thanks to him for his expertise and friendliness.
More
by betsyrking74
Sep 06, 2022 -
Crown Chrysler Dodge Jeep Ram of Chattanooga responded
Thank you so much for your wonderful review! We greatly appreciate the opportunity to work with you, and we are so glad that Josh took great care of you and made your experience with us worthwhile. It is our pleasure to assist you in any way possible. Wishing you the safest of travels- on behalf of the entire team!