Josh Alvarado

Bunch of scammers and thief’s, they took almost 3 months to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times al to pay me off on my trade-in dodged multiple calls. Text messages lied to me in person telling me they’ll have a check ready for me multiple times also I need to mention the vehicle I traded in had parts stripped off of it and swapped with another identical vehicle that an employee owned, they proceeded to sell my car which they hadn’t paid me for yet with swapped parts that aren’t even part of the spec. Anyone can look up that car and see that it’s missing specific dealer options. Theres only one manager in this dealer I can say is honest his names Erick I appreciate his help. everyone els can eat xxxx. More

by Prestige_710 Verified Customer Verified Customer

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I wouldn't recommend this dodge dealership, they lie about there sale adds and charge you way more and definitely don't bring your car in for services it will be there for weeks and they offer no rental about there sale adds and charge you way more and definitely don't bring your car in for services it will be there for weeks and they offer no rentals, bad place. More

by MTMDRYWALL Verified Customer Verified Customer

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This is the worst service provider in the industry. The level of arrogance at this place is shocking! I will NEVER work with these a...holes again. They are never helpful and rip you off at every ste The level of arrogance at this place is shocking! I will NEVER work with these a...holes again. They are never helpful and rip you off at every step of the process from buying the car to servicing it. More

by seluronking Verified Customer Verified Customer

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RW VNCDJR is the worst dealer in America! I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. I sued and won a settlement of $159,000 from CDJR, after they sold me a dangerous Lemon and made no effort to repair it despite repeated visits. I was sent by CDJR Corp. to the CDRJ Simi Valley dealership to finally get a real evaluation of the problems & defects. The Simi Valley CDJR techs took the vehicle for a real-world test drive and realized the vehicle was unsafe. Despit this CDJR Corp. still refused to return my funds and take the vehicle back. Two and a half years later, they settled and took back the vehicle and paid a settlement that was over 3 times what I origianlly paid RW VN CDJR. Don't buy from Russel Westbrook's VN CDJR! Go buy an Electric car from Honda, Lucid or Polestar instead. More

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Worst dealership I've ever dealt with. Customer service blows and they try to upsell you (rip you off) constantly. I remember one time they told me I needed 4 new break pads and 4 new Customer service blows and they try to upsell you (rip you off) constantly. I remember one time they told me I needed 4 new break pads and 4 new rotors. I told them, "Take my car off the lift immediately." I then replaced the front rotors and breaks myself and left the back ones on. Still haven't replaced the back break pads or rotors and it's been three years. However, they are due. I've had oil changes where they forgot to put filters back on and my favorite was after getting an oil change I drove about 1k miles and my Check Engine light along with my Oil Pressure light came on. My oil tank was empty. I took the vehicle in because my Oil Cap doesn't spin off (another annoying quirk) and they filled it. After asking my VNCDJR Representative what happened. He said, "I don't know." I then prodded and asked, "Is it possible they didn't put oil in my vehicle?" He replied nonchalantly, "That's possible." My Jeep Renegade has been burning oil ever since. I have to add oil every 2k miles. When we did a diagnostic as to whether the engine was burning oil or not, the result came back negative. This added fuel to my fire. This is impossible, as I am burning and blowing through oil on a regular basis. My vehicle doesn't even have 60k and I'm afraid I'll be replacing the engine soon. I am shocked and appalled at the lack of responsibility and treatment of this dealership and now that my 5Y 50K mile warranty is over, I will never go back. The only positive thing about VNCDJR is they wash your car after they F*xx you. P.S. This review at dealrater.com is forcing me to rate people I've never worked with. Sadly the stars I'm about to leave for Josh, Sagar and Eric are not representative of the work they do. Please ignore. More

by BEAU.ROBINSON89 Verified Customer Verified Customer

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This guys abuse his position as manager. He is un respectful . does not listen to this customer and he does not care to get a good quality car to the buyers . if he was working for me he He is un respectful . does not listen to this customer and he does not care to get a good quality car to the buyers . if he was working for me he would not be working For me I’m trying to reach Mr Badie Audish no luck yet More

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This was an absolute scam. I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car I was taken advantage of at the Van Nuys location. I went in for a tune-up on Monday, September 16th where Hector told me that I’d need to rent a car before my car was even looked at. That was the first red flag. I thought I’d be getting an oil change and maybe new tires. What happened next was that I couldn’t get in touch with anyone for 4 days while I was also renting a car…Finally on Friday, September 20th, I was told that I needed a brake job. I then received a text from Hector asking me where my wheel locks were, which seemed suspicious. I thought during these last 4 days they would have already given me an oil change, checked my car, looked at the tires, and done the work. Instead, I finally have Hector reach out to say what needed to be done 4 days later. Obviously they hadn’t given my car a diagnostics check until that Friday morning, meaning they held it for 4 whole days of which I was paying for a rental. To my shock, when I received my car, the tires were not looked at (which I do need new tires), I didn’t get an oil change, and the price was outrageous. I was charged over $2,100 with $900 of that being labor alone, just for a brake job. I will never be returning. More

by mal Verified Customer Verified Customer

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The best customer service the best people I love deal with those people. Thank you so much for everything. I really appreciate you. God bless all thank you again. I will never go to different. Diler only with those people. Thank you so much for everything. I really appreciate you. God bless all thank you again. I will never go to different. Diler only you guys. Thank you again. More

by revonshatah Verified Customer Verified Customer

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Mike the salesman was good and I really like the deal. I got much appreciated. I got much appreciated. More

by gevorgakopyan Verified Customer Verified Customer

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Amazing service tremendous people very polite and they know what they’re doing they serviced my car on time with no problem truly amazing know what they’re doing they serviced my car on time with no problem truly amazing More

by gevorksimonyan Verified Customer Verified Customer

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