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Joseph Youseph
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Joseph Youseph
Sales
Napleton's Arlington Heights Chrysler Dodge Jeep Ram
1155 W Dundee Rd
Arlington Heights, IL 60004
6 Reviews
Languages Spoken
Assyrian
English
6 Reviews
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6 Reviews of Joseph Youseph
July 30, 2024
Brought my truck in for a squeaky window and a faulty mirror dimmer, after waiting 3 hours they called me in and said the mirror dimmer wasn’t equipped on that one mirror which was my mistake because I t mirror dimmer, after waiting 3 hours they called me in and said the mirror dimmer wasn’t equipped on that one mirror which was my mistake because I thought it was equipped. For the window they said they couldn’t get it so squeak so they didn’t do anything to it. I have extended warranty on my truck and they said this didn’t cover it for some reason, therefore after wasting 3 hours of my day and doing absolutely nothing they charged me $250 dollars for nothing. Terrible dealership and have nothing but problems here, stay away!! More
by mattlowery1525
Other Employees Tagged: Brooklyn Colacino, Sharnae Leachman, Justin Clemmensen, Matt Hadziahmetovic, Alex Goldman, Michael Allegretti
April 18, 2024
I purchased my 2018 Jeep Wrangler in December, 2022 and have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dea have nothing but problems. I’ve contacted the dealership on a monthly basis and no one ever calls me back. When I brought the vehicle at my local dealership in it had over 80 error codes, however the electrical issue cannot be resolved. The platinum warranty that was sold doesn’t cover any of the work because they cannot diagnose the issue. The last conversation I had with the customer service representative was terrible and she apologized for my “feelings” regarding the vehicle situation. I told her my vehicle situation was based on facts and I was contacting the BBB. Do NOT buy from this dealership they are the worst! More
by mmaynard881
Other Employees Tagged: Brooklyn Colacino, Sharnae Leachman, Justin Clemmensen, Matt Hadziahmetovic, Alex Goldman, Michael Allegretti
March 14, 2024
Great experience overall. Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered w Joey was a great salesperson, super personable and made sure we were on the right vehicle. Kissy was amazing in finance. She got us all covered with a full wrapped warranty on our RAM (and maintenance and tire and wheel protection, too) Can’t say enough great things about the team here. Ask for Joey and Kissy when you stop in. More
by chloe.a.broady
Other Employees Tagged: Matt Hadziahmetovic, Michael Allegretti , Kissy Freeman
February 14, 2024
I am going to start this with, we could NOT come to a deal, but I am giving the dealership a 5. They were polite, kind, responsive and they tried their hardest to come to a deal. I was worried driving fr deal, but I am giving the dealership a 5. They were polite, kind, responsive and they tried their hardest to come to a deal. I was worried driving from 2.5 hours away. I didn't leave with a new car, but would not hesitate to go back up if something was available. I worked with Raphael and Sales Manager Alex. They were good people. More
by loopy4582
Other Employees Tagged: Alex Goldman , Raphael
January 31, 2024
My salesman Jerry was very helpful. Very smooth process. Thanks to the team at Napleton! Very smooth process. Thanks to the team at Napleton! More
by Aguilar634
Other Employees Tagged: Alex Goldman
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