Joseph Sili

Horrible Service. Was told I would only have to wait for a short period of time but I had to wait for over an hour and 40 minutes for my car for a simple oil change. T Was told I would only have to wait for a short period of time but I had to wait for over an hour and 40 minutes for my car for a simple oil change. They washed the car so poorly that I had to get it re-washed elsewhere as it was covered in dirty soap. More

by KKLEIN13 Verified Customer Verified Customer

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The team at Russ Darrow Kia is outstanding. Courteous, friendly, knowledgeable and willing to listen and answer questions. I highly recommend them! Courteous, friendly, knowledgeable and willing to listen and answer questions. I highly recommend them! More

by imdonf Verified Customer Verified Customer

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Problem solved in record time. I was very satisfied with my experience with the service. I was very satisfied with my experience with the service. More

by PETERCONOLO Verified Customer Verified Customer

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I always receive fast, friendly and competent repairs and service at the Service Department. Prices are fair and competitive. Highly recommend this dealership. service at the Service Department. Prices are fair and competitive. Highly recommend this dealership. More

by mikem Verified Customer Verified Customer

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The service staff are very helpful and respectful. I appreciate the ride service to and from home. I appreciate the ride service to and from home. More

by LYNDAJERMAN Verified Customer Verified Customer

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Great customer service courteous kind and very satisfied with this dealership thank you and I appreciate you with this dealership thank you and I appreciate you More

by Prentiss Grafton Verified Customer Verified Customer

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Compared to the last 5 years, I was a little disappointed. Again the multipoint inspection report could not be printed and the car wash was broken. Hope these are fixed soon. disappointed. Again the multipoint inspection report could not be printed and the car wash was broken. Hope these are fixed soon. More

by jjkuenzle Verified Customer Verified Customer

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As always, the Darrow service team continues to provide their professional “TLC’ They ask lots of questions and follow up making certain my old vehicle operates and looks like new when I head out the door their professional “TLC’ They ask lots of questions and follow up making certain my old vehicle operates and looks like new when I head out the door. Best of all . . . Their service team as well as Angela the Service Director adds a sincere personal touch, making me feel ‘at home!’ More

by jon89 Verified Customer Verified Customer

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Very prompt and professional advice from the team. They worked as a team to help me. They worked as a team to help me. More

by TMNTBKP01 Verified Customer Verified Customer

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I appreciate eveything Russ Darrow Kia always does for me. It always is a job well done!!! me. It always is a job well done!!! More

by EBRIDGES2000 Verified Customer Verified Customer

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