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Joseph Sili
Joseph Sili at Russ Darrow Kia of Waukesha
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Joseph Sili

Service Advisor

Russ Darrow Kia of Waukesha

2141 East Moreland Boulevard
Waukesha, WI 53186

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4.4
18 Reviews
4.4

18 Reviews

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18 Reviews of Joseph Sili

March 30, 2025

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Employee Rating

Great service department employees. Need better & larger waiting room. Free peanuts or protein snack would be nice too. More

by a44toro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Skyler Battersby

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Mar 31, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon McGahee brandon.mcgahee@russdarrow.com

March 27, 2025

Dealership Rating
Employee Rating

Very accommadating in all areas and got the work done in time they told me More

by DVOBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Skyler Battersby

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Mar 27, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Brandon McGahee brandon.mcgahee@russdarrow.com

March 24, 2025

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Employee Rating

Service was good with follow up recommendations. Communications were good through the service provided. Will come back. More

by David Dyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Skyler Battersby

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Mar 24, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, David, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

March 16, 2025

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Employee Rating

I came in for a recall and they took care of my right away. My mileage is much better now, so I'm very happy. More

by SUMMEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Skyler Battersby

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Mar 17, 2025

Russ Darrow Kia of Waukesha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Kia of Waukesha. Brandon McGahee brandon.mcgahee@russdarrow.com

March 14, 2025

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Employee Rating

Super nice guy! He was super sweet to my daughter too! Thank you so much More

by Danielle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Emily Brown, Skyler Battersby, Lisa Neumann , Desk lady was super rude by the waiting room

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March 10, 2025

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Employee Rating

They contacted me when I needed servicing. I really appreciated them contacting me to come in. More

by OWNERDECLINEDEMAIL
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Skyler Battersby , Kayleigh Recker

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Mar 10, 2025

Russ Darrow Kia of Waukesha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

February 22, 2025

Dealership Rating
Employee Rating

Horrible Service. Was told I would only have to wait for a short period of time but I had to wait for over an hour and 40 minutes for my car for a simple oil change. T More

by KKLEIN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Feb 26, 2025

Russ Darrow Kia of Waukesha responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Brandon McGahee brandon.mcgahee@russdarrow.com

February 21, 2025

Dealership Rating
Employee Rating

The team at Russ Darrow Kia is outstanding. Courteous, friendly, knowledgeable and willing to listen and answer questions. I highly recommend them! More

by imdonf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jacob Povlich, Skyler Battersby , Kayleigh Recker

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Feb 22, 2025

Russ Darrow Kia of Waukesha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Brandon McGahee brandon.mcgahee@russdarrow.com

February 17, 2025

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Employee Rating

Problem solved in record time. I was very satisfied with my experience with the service. More

by PETERCONOLO
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Gregg Kasper, Charlie Ziegler, Ben Artymowski

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Feb 17, 2025

Russ Darrow Kia of Waukesha responded

Peter, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Brandon McGahee brandon.mcgahee@russdarrow.com

February 11, 2025

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Employee Rating

I always receive fast, friendly and competent repairs and service at the Service Department. Prices are fair and competitive. Highly recommend this dealership. More

by mikem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Russ Darrow Kia of Waukesha responded

Mike, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Kia of Waukesha to be a positive one. Please don't hesitate to reach out if you need anything else. Brandon McGahee brandon.mcgahee@russdarrow.com

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