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Joseph Secord
Joseph Secord at Spitzer Buick GMC

Joseph Secord | Page 2

Service Advisor

Spitzer Buick GMC

1060 Bright Rd
Findlay, OH 45840

Contact Me
4.9
35 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

10 yrs, 1 mo

Specialties & Trainings

Knowledge Of Multiple Brands

gm certified

4.9

35 Reviews

Write a Review

35 Reviews of Joseph Secord

April 23, 2026

Dealership Rating
Employee Rating

Austin went above and beyond to make sure my truck was in tip top shape. Thank you so much, Austin! More

by morgan.romick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Deitrick, Nick Robinson, Gregory Smith, Steven Tong, Austin Rogers

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Apr 23, 2026

Spitzer Buick GMC responded

Thank you for the five star rating and for recognizing Austin’s dedication to getting your GMC Sierra 1500 in top condition. We’re glad we could deliver the service you deserved. We look forward to assisting you again.

April 16, 2026

Dealership Rating
Employee Rating

I felt pressured to purchase more (allot) of extra things for the car. I felt like he thought of me and a woman and didn't know what I was doing. More

by cccottermp
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Rogers, Michael Troutner

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Apr 18, 2026

Spitzer Buick GMC responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns.

April 08, 2026

Dealership Rating
Employee Rating

Great experience from the 1st phone call. Will definitely be a returning customer. Joe is The Best! More

by Blakley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 09, 2026

Spitzer Buick GMC responded

Thank you, Blakley! Joseph and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Buick GMC.

March 22, 2026

Dealership Rating
Employee Rating

The service dept has always been very attentive to my needs. I'd recommend them to my friends. Steve, Mike, Joe and Austin, excellent job. More

by UNWOODS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Michael Troutner

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Mar 22, 2026

Spitzer Buick GMC responded

We’re glad our service team has been attentive to your needs. Thank you for recommending us and for recognizing Austin, Michael and Joseph for their care of your GMC. We look forward to helping you again.

February 15, 2026

Dealership Rating
Employee Rating

The customer service is always great! ! Never a long sit to get in and they always ensure everything is perfect in my vehicle and I’m happy! More

by brittanya31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Rogers , Driver Joe is so kind!!

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Feb 15, 2026

Spitzer Buick GMC responded

Thank you for highlighting the prompt service and thorough care we provide for your GMC Yukon XL. We’re glad you didn’t have to wait and that everything was completed to your satisfaction. We look forward to assisting you again.

February 07, 2026

Dealership Rating
Employee Rating

My appointment was for an oil change on my Encore GX. Checked in upon arrival and told the guy there that I was going to wait on it. Went to the waiting room. More

by dkschade
Service Time
Recommend Dealer
Yes
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Feb 08, 2026

Spitzer Buick GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Buick GMC.

February 02, 2026

Dealership Rating
Employee Rating

All people who I interacted. With were very helpful and. All the work bvdone was vcompldted very quickly. I would rate every thing was complete and I will surely recommend your s More

by AGSPTEPANIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Smith, Austin Rogers, Michael Troutner, Anita Hankins , Scott Cattell, Rick England

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Feb 03, 2026

Spitzer Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 04, 2026

Dealership Rating
Employee Rating

The Spitzer service team is great to work with and provides me with high quality of service I need. More

by tracytackett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jan 04, 2026

Spitzer Buick GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 25, 2025

Dealership Rating
Employee Rating

My first time I did business with you people. Service manager was very helpful.. He addressed my issues with the truck and was very knowledgeable of the situation. Thanks again More

by woody
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 25, 2025

Spitzer Buick GMC responded

Thank you for choosing Spitzer Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 22, 2025

Dealership Rating
Employee Rating

Customer service and problem solving was immediate and satisfactory. We have no regrets in choosing this dealership More

by MLYNNJACKSON16
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 23, 2025

Spitzer Buick GMC responded

Thanks for sharing your thoughts about your experience with Spitzer Buick GMC. We appreciate your business and hope to see you again soon!

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