Joseph Russo
Joseph Russo at Ken Ganley Subaru Wickliffe
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Joseph Russo

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9
122 Reviews
4.9

122 Reviews

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122 Reviews of Joseph Russo

September 28, 2024

Dealership Rating
Employee Rating

ZERO STARS almost all non certified pre owned cars are junk and brought of out of state auctions with little to no repair work done to ensure all financial responsibilities fall on the owner once purchase More

by Will Thibodaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 02, 2024

Ken Ganley Subaru Wickliffe responded

Hi Will, thank you for your feedback. We are sorry that your experience at Ken Ganley Subaru Wickliffe did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

September 27, 2024

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Employee Rating

Fantastic dealership,I would not buy a car anywhere else, Christian Vasile is the best salesman in the WORLD,I service my vehicles only at Hanley East.A very happy customer More

by nugenttkpj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dario Miocic, Cristian Vasile

Sep 28, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for the glowing review! We're delighted to hear that Christian and our team at Ken Ganley Subaru Wickliffe have earned your loyalty. We look forward to continuing to serve you! Enjoy your new ride!

September 21, 2024

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Employee Rating

Very clear and efficient when discussing various vehicle options and financing. Went the extra mile to find the vehicle I wanted and then deliver on time and without issues. More

by bf
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Vasile

Sep 23, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that our team at Ken Ganley Subaru Wickliffe provided clear and efficient service. Thanks for sharing your positive experience!

September 18, 2024

Dealership Rating
Employee Rating

Everyone Ganley Wickliffe worked together as a team. Will ( William) did a wonderful job helping with my decision to lease my new subaru, if he didn’t know the answer to a question he did not hesitate t More

by K.UDOVIC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Dario Miocic, Joy Taylor, William Young , Mike Kaminski…did his best to meet my wants when coming to pricing etc, he gets your top grade

Sep 18, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Will and the team at Ken Ganley Subaru Wickliffe provided such excellent service! Enjoy your new Subaru lease!

September 17, 2024

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Employee Rating

Respectful and knowledgeable. Willing to help and answer questions and wasn’t pushy about the car More

by AMHARRIS_08
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Cristian Vasile

Sep 18, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for the positive feedback about your recent experience with the Ken Ganley Subaru Wickliffe team! We appreciate your support and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

Sep 21, 2024

Ken Ganley Subaru Wickliffe responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 13, 2024

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Employee Rating

I drive to the east side from the west side because I always have a positive experience here. More

by CRYSTIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 16, 2024

Ken Ganley Subaru Wickliffe responded

Hi, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

September 10, 2024

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Employee Rating

Everyone was so nice and helpful. Worked with me on everything I needed and wanted. More

by kpasanen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allie Grant, Brandon Miles

Sep 11, 2024

Ken Ganley Subaru Wickliffe responded

Hi K Pasanen! Thank you for leaving us this five-star review and kind words about our sales team at Ken Ganley Subaru Wickliffe! We'll see you next time!

September 04, 2024

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Employee Rating

Staff is knowledgeable, friendly and informative. No hard sell tactics. This is the second vehicle I purchased from Ganley and have numerous family members and friends purchasing vehicles here as w More

by DEB9574
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 05, 2024

Ken Ganley Subaru Wickliffe responded

Thank you for your continued support and recommendation! We're delighted to hear that our team at Ken Ganley Subaru Wickliffe made your experience enjoyable once again. We look forward to serving you, your family, and friends in the future!

September 03, 2024

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Employee Rating

My experience at Ken Ganley Suburu in Wickliffe was great. Our sales rep Christian Vasile was very informative and helpful. Joseph Russo was also very helpful. More

by radirusso
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cristian Vasile

Sep 04, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Christian and Joseph provided you with a great experience at Ken Ganley Subaru Wickliffe. Thanks for sharing your positive feedback!

August 30, 2024

Dealership Rating
Employee Rating

My experience was great! The staff is very personable and knowledgeable. I appreciate the time they spent with me in making such a big decision in buying a new car. Joy was e More

by Jknippenberg19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Joy Taylor

Sep 03, 2024

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Joy and the team at Ken Ganley Subaru Wickliffe made your car-buying experience enjoyable. Thanks for sharing your positive feedback!

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