Joseph Russo
Joseph Russo at Ken Ganley Subaru Wickliffe
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Joseph Russo

Sales Manager

Ken Ganley Subaru Wickliffe

28840 Euclid Ave
Wickliffe, OH 44092

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4.9
143 Reviews
4.9

143 Reviews

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143 Reviews of Joseph Russo

January 21, 2025

Dealership Rating
Employee Rating

I was very impressed by the service that was provided. The enthusiasm and knowledge of the employees was very welcoming. The dealership itself was very clean and I loved the fact that they brought the car More

by Ckbokar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Callender, Joy Taylor

Jan 21, 2025

Ken Ganley Subaru Wickliffe responded

Hi xx. Bokar! We're delighted to hear that you had a great experience at Ken Ganley Subaru Wickliffe! Our team always aims to provide welcoming service and comfort for our customers. Thank you for sharing your feedback with us!

January 19, 2025

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Employee Rating

Great service with friendly and knowledgeable staff. They made the purchasing process for our new car easy and enjoyable. Our salesperson did a great job explaining the many new features on our 2025 O More

by revjwheel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Allie Grant, Brandon Miles

Jan 20, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for sharing your experience with us at Ken Ganley Subaru Wickliffe! We're delighted to hear that our team made the purchasing process smooth and enjoyable, especially when learning about your new 2025 Outback features. Enjoy every mile in your new car!

January 17, 2025

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Very friendly knowledgeable people always done when promised! I will always get my car serviced here! Jason the best!! More

by DKSEARAY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 20, 2025

Ken Ganley Subaru Wickliffe responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 15, 2025

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Employee Rating

The process was seamless from getting a value to trade in my car to coming to an agreement on the purchase for a new one! They also did a great job of explaining things about the car and the process! More

by Emily Abraham
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 15, 2025

Ken Ganley Subaru Wickliffe responded

Emily, we're delighted to hear that your experience at Ken Ganley Subaru Wickliffe was seamless and informative! Thank you for choosing us and enjoy your new car!

January 10, 2025

Dealership Rating
Employee Rating

Excellent dealership and friendly atmosphere. Will is a great salesman and very thorough with his explanations. He even came in on his day off to work with me. More

by DHENSLEE2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: William Young

Jan 10, 2025

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Will provided such a thorough and accommodating experience at Ken Ganley Subaru Wickliffe. Thank you for sharing your positive feedback, and we hope you're enjoying your new vehicle!

January 10, 2025

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Employee Rating

Christian, the salesman was fantastic! Joe Russo Was great! I would definitely refer family To the dealership More

by JACQUIE42070
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Cristian Vasile

Jan 11, 2025

Ken Ganley Subaru Wickliffe responded

Hi Jacquie! Thank you for the wonderful feedback! We're delighted to hear that Christian and Joe provided such a positive experience at Ken Ganley Subaru Wickliffe. We appreciate your referrals and look forward to welcoming your family in the future!

January 07, 2025

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Employee Rating

Great employees and easy to work with. Took the time to go over everything and answer all questions. More

by SUSIOSLIN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Cristian Vasile

Jan 07, 2025

Ken Ganley Subaru Wickliffe responded

Hi Susioslin! Thank you for your kind words! We're thrilled to hear that our team made your experience great and took the time to ensure all your questions were answered. Providing thorough and helpful service is our top priority at Ken Ganley Subaru Wickliffe!

January 05, 2025

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Employee Rating

My husband and I made arrangements to meet with Joy. The enthusiasm, care and attention to our needs was evidenced by her knowledge of the dealership, car details, and willingness to be patient with us, More

by Dilsey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, Joy Taylor

Jan 06, 2025

Ken Ganley Subaru Wickliffe responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

January 05, 2025

Dealership Rating
Employee Rating

Will and Joe did a great job and made us feel comfortable. They met our expectations and were thorough with all aspects of the experience. More

by WHAVERLAND83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Miles, William Young

Jan 06, 2025

Ken Ganley Subaru Wickliffe responded

We're delighted to hear that Will and Joe made your experience at Ken Ganley Subaru Wickliffe comfortable and thorough. Thank you for sharing this positive feedback!

January 01, 2025

Dealership Rating
Employee Rating

Crissy was well informed about the car functions and pleasant to work with and Joe Russo was able to make the numbers work successfully. James, while pleasant , took to much time to explain additional p More

by T.MCCORT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: James Callender, Crissy Faught

Jan 02, 2025

Ken Ganley Subaru Wickliffe responded

Thank you for the review and feedback. We're happy to hear you enjoyed working with Crissy & Joe and we hope you won't hesitate to reach out if our Ken Ganley Subaru Wickliffe team can be of service again in the future!

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