Joseph Novkov

No pressure to buy very courteous when trying out cars and very friendly would buy from here again thank you Michael Kay and very friendly would buy from here again thank you Michael Kay More

by canines6 Verified Customer Verified Customer

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My son purchased a vehicle and also purchased the extended warranty with the guarantee of a 200.00 deductible should anything happen to the car. 7 months later the motor had catastrophic failure. Th extended warranty with the guarantee of a 200.00 deductible should anything happen to the car. 7 months later the motor had catastrophic failure. The warranty company denied his claim stating Doug Justus should have never sold him the warranty and voided the warranty. We called Doug Justus and at first they seemed like they would make it right, even going as far as having our mechanic quote them a price for a used engine. After 2 weeks they basically told us they would do nothing. It has been over 2 months with a car he cannot even drive. Very shady company. They do not care about their customers or stand behind their vehicles. Do not buy from here. The bad reviews are telling the truth. He paid Doug Justus 22,000 for the car and extended warranty and now will have to pay 7,500 more to have a car he can actually drive. More

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In the last 11 years my family has purchased seven (7) vehicles from Doug Justice. Why, becasue they are calm and have always been honest with me about each vehicle we have driven and or bought. There is vehicles from Doug Justice. Why, becasue they are calm and have always been honest with me about each vehicle we have driven and or bought. There is an atmosphere of no pressure. Combine this with a reasonable price and it only makes sense to start our search there. Also, just a side note, every vehicle we have purchased has been a good quality vehicle, we did have one minor issue and they did, without hesitation, make this minor issue go away and simply fixed the small issue. Over the last 11 years we have never once been pressured to buy a vehicle, if you feel pressured then that would be very different than any experience I've ever had, so you really need to check them out if you are seriously looking for a car, truck, or SUV. My wife has actually found every vehicle we have bought from them by looking at their website. They seem to do a great g the website up to date and accurate. Give them a try, if you feel pressured, then leave. But, I bet you save a bunch of money and stress by stopping by. H. Stephenson . PS .the last vehicle we bought was a 2018 Chevy Suburban we purchased in May 2024.. it's doing great and we are happy. Joe was beyond excellent, he was there on our 1st car 11 years ago and still there today. More

by H.Stephenson Verified Customer Verified Customer

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I’m thinking Justus is just an acronym for “just us” as in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignore in white people. My wife who is black and I (white) stopped by to look at several models of Subarus they had advertised. To say they willfully ignored us is an understatement. None of the several rude and unfriendly employees there even acknowledged our existence let alone asked if we needed any help yet several white couples came and were promptly waited on. Needless to say we left and spent our money somewhere else where they appreciated our business. We have never seen or even heard of a car dealership treating anyone the disrespectful way we were treated by Doug “Just Us” More

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Bought a 2006 Nissan Xterra in March 2020. Covid 19 took care of the warranty as we were not able to drive it much. The vehicle has just over 102,000 miles on it. Have had nothing but trouble with it. Have care of the warranty as we were not able to drive it much. The vehicle has just over 102,000 miles on it. Have had nothing but trouble with it. Have had to replace spark plugs, spark plug wires, valve cover gasket, assembly hose, cam sensors and the service engine soon light still comes on. In addition to that, the vdc off light and the slip light comes on. Also, even though the tire pressures are fine in all the tires, the low tire pressure light stays on. Right now I am at Pep Boys waiting on a diagnostic test to see if we can see why these lights are on. I know you take a risk buying a used car but I though with a car fax report it may have been worth the risk. This vehicle doesn't have enough mileage on it to have this many issues. It has been a money pit and a bad experience. More

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Service was good once I got someone to help me. Was there almost 4 hrs from start to finish. Everyone I encountered was friendly and welcoming. almost 4 hrs from start to finish. Everyone I encountered was friendly and welcoming. More

by chbowling89 Verified Customer Verified Customer

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Flexible, accommodating, no-pressure car buying!Our Flexible, accommodating, no-pressure car buying! Our salesman, Michael, helped me test drive 10 cars. Arranged for me to take 5 different cars to my Flexible, accommodating, no-pressure car buying! Our salesman, Michael, helped me test drive 10 cars. Arranged for me to take 5 different cars to my mechanic. Settled on one, but then changed my mind. I know I was difficult because it was going to be my teenage boy’s first car. Michael took it all in stride. I will be getting my family’s next vehicle at Doug Justus! More

by jaxjohn419 Verified Customer Verified Customer

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Test drove a vehicle within 5 minutes. Salesmen never felt pushy at any point. Michael & Joseph even stayed after hours for the sale. 5/5 felt pushy at any point. Michael & Joseph even stayed after hours for the sale. 5/5 More

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Very professional, in and out totally happy. I would definitely call Paul next auto purchase. I need more words so Give Paul a raise. Please! definitely call Paul next auto purchase. I need more words so Give Paul a raise. Please! More

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Very honest and extremely helpful. Me being a first time buyer, I was helped through the process with feeling pressured to anything I wasn’t already comfortable with. Bottom line: honest, helpful, and respe buyer, I was helped through the process with feeling pressured to anything I wasn’t already comfortable with. Bottom line: honest, helpful, and respectful More

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