Joseph Murphy

have purchased 11 cars in my lifetime and purchasing my vehicle through Werner Mazda has been the experience I've ever had. Everyone I've interacted with have been friendly and comfortable to talk to, seem vehicle through Werner Mazda has been the experience I've ever had. Everyone I've interacted with have been friendly and comfortable to talk to, seemed genuinely interested in making sure I had a great experience. This is especially true because I didn't want to buy a vehicle but my SUV was beyond reasonable repair and I was grumpy about having to purchase a new vehicle (lol). We went to 7 dealerships in two days trying to find a replacement vehicle that fit my specs at a price I was comfortable with. Werner was the first dealership we visited and they set the bar high. From the moment I entered the dealership, I felt the laid back and efficient vibe. From my salesperson, Joe, to the management team - Nick and Rich, there was zero pressure, yet they made it known they wanted to earn my business. They all listened to what I wanted, addressed my concerns and gave me the information I needed to make my car buying decision. They even told me what I probably didn't need (that's rare). There are clear reasons they were the first and last dealership we visited to buy our new vehicle - a CX-90. Thanks for a great experience Werner Mazda!! More

by turtlegirl Verified Customer Verified Customer

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Dealership had the model I wanted in the color I wanted in stock. Very straightforward and easy to work with.i am very happy with my new car in stock. Very straightforward and easy to work with.i am very happy with my new car More

by kenlankarge Verified Customer Verified Customer

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My first impression of the dealership was that it's very clean and attractive. It was very busy over the Thanksgiving holiday weekend. But, despite that, I was able to get the exact vehicle I wanted at a f clean and attractive. It was very busy over the Thanksgiving holiday weekend. But, despite that, I was able to get the exact vehicle I wanted at a fair price. They also completed the deal hours shorter than my last car buying experience about 4 years ago at another dealership (Honda). Everyone was very nice to work with and I will not hesitate to bring my new 2025 CX-5 2.5 Turbo Signature back there for service. All the folks involved in handling my trade-in were also very accommodating and helpful. The service folks hustled at the end of the next business day to get me my inspection sticker, which was much appreciated. I have two minor complaints: The dealer website could use a little work. Every time I priced out a vehicle on the site, it generated a new request to the sales team. By the end of my online pricing review, I had 4 different sales folks reaching out. Also, there are odd hard coded financing term lengths like 27 months but not 36 months for the payment calculator in the finance section. First world problems. After being a diehard Honda enthusiast for the last 26 years, I decided to change it up with Mazda. I love my new CX-5 and the amazing value it brings compared to the competition! I'm stoked about the level of performance and luxury it has. Mazda, please don't change that in future models. More

by HarmonJA Verified Customer Verified Customer

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From beginning to end nothing but professionalism and kindness from every person we dealt with kindness from every person we dealt with More

by tammywright1975 Verified Customer Verified Customer

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Was a great experience with our salesman Joe. Very professional and streamlined the whole process. Very professional and streamlined the whole process. More

by coughlinjayson Verified Customer Verified Customer

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Never interacted with Lori. Car buying experience was great Joe and Eric were honest and down to earth. Car buying experience was great Joe and Eric were honest and down to earth. More

by jansara1111 Verified Customer Verified Customer

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Joe had answers for all questions. And he was good to explain us the difference between model and trim. And he was good to explain us the difference between model and trim. More

by manpreetc Verified Customer Verified Customer

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Joe Murphy did a great job with sales. Appreciate his approach. Mike and Matt in finance are great as well. Appreciate his approach. Mike and Matt in finance are great as well. More

by JRPMURRAY2004 Verified Customer Verified Customer

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Easy deal fast process fast what a car buying experience should be. Thank you again should be. Thank you again More

by Cardinale.joe318 Verified Customer Verified Customer

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Great experience at Werner . No pressure . Joe was wonderful, explained everything and helped set up app on phone and spent time going over all features of car. The place to go w No pressure . Joe was wonderful, explained everything and helped set up app on phone and spent time going over all features of car. The place to go when looking for mazda More

by wminasian1 Verified Customer Verified Customer

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