Joseph Mcnulty

Jenni was very friendly and Attentive, she make sure the blue link was installed and my account active before I left the dealership and the finance department also work with me blue link was installed and my account active before I left the dealership and the finance department also work with me More

by claribelmaria Verified Customer Verified Customer

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Great, fast, professional service and attentive employees! I highly recommend getting service and maintenance at this dealership! employees! I highly recommend getting service and maintenance at this dealership! More

by QUEERNOTARY Verified Customer Verified Customer

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Very responsive to all inquiries. Professional and welcoming. Joseph did an excellent job with both my wife and me during our test drives and all other facets of the transaction. E Professional and welcoming. Joseph did an excellent job with both my wife and me during our test drives and all other facets of the transaction. Excellent communication and follow-up with explanatory videos and other information. More

by thewegos2 Verified Customer Verified Customer

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This location will be better after the construction and renovations are done. A little chaotic at the moment renovations are done. A little chaotic at the moment More

by bwilburn923 Verified Customer Verified Customer

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Had good experience with the customer service. The oil change was done quickly. Overall good services The oil change was done quickly. Overall good services More

by SADEGH_S_IR Verified Customer Verified Customer

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I have dealt with Joseph McNulty and this dealership for many years and I’m never disappointed. No nonsense, just professional, friendly service. I plan to be a customer for life. many years and I’m never disappointed. No nonsense, just professional, friendly service. I plan to be a customer for life. More

by MIKESHANE2 Verified Customer Verified Customer

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Outstanding sales rep Joseph McNulty. He is the Best sales representative anywhere. Also SBHF is a great dealership. We have bought 3 new Hyundai’s in 6 years there and will do business w He is the Best sales representative anywhere. Also SBHF is a great dealership. We have bought 3 new Hyundai’s in 6 years there and will do business with them and Joseph in the future if the need arises. More

by richflorence Verified Customer Verified Customer

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Joseph was great to work with. He really knew his stuff, he was nice, and he wasn't pushy on trying to sell the car which I appreciated. He really knew his stuff, he was nice, and he wasn't pushy on trying to sell the car which I appreciated. More

by Steven Verified Customer Verified Customer

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I have been a customer of Safford Brown Hyundai Fairfax (formerly Fairfax Hyundai) for 10 years. In that amount of time, my family has purchased 3 cars from Safford Brown and they have been our “go to” de (formerly Fairfax Hyundai) for 10 years. In that amount of time, my family has purchased 3 cars from Safford Brown and they have been our “go to” dealership for service. We purchased a 2005 Tucson from a local dealership and refused to take our service business to that dealership because they did not take proper care of us. I purchased a 2025 Santa Fe Calligraphy in November. I returned to the same sales consultant (Joseph McNulty) who provided excellent service. Khaled from the Finance Dept was extremely responsive but the title staff dropped the ball on processing my tags. I’m pretty forgiving, but this issue set me off so bad I cannot let it go, especially after reading these reviews. I’ve been trying to get a status on my tags for the last few days. I got vague information in response to specific questions, when the information wasn’t vague, it simply wasn’t true. When spending this kind of money, I think I have a right to the same kind of service for the ancillary components of the sale — prompt tag and registration paperwork submission, follow up status calls is there are unavoidable delays, as well as specific responses to “specific” inquiry. Aren’t these things the essence of customer service?? I cannot do justice to expressing how disappointed I am with how this extremely important aspect of this deal was handled. If this dealership is going to be as aggressive as they are with pursuing sales, they need to have more to offer the customer than the sale. My new car has attracted a lot of attention, but I’m extremely reluctant to make a referral after this. More

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I am extremely disappointed with my experience. After signing a lease, I discovered that I could have received the exact same vehicle for $3,000 less at another dealership in the area. I feel misle After signing a lease, I discovered that I could have received the exact same vehicle for $3,000 less at another dealership in the area. I feel misled and pressured into a deal that wasn’t competitive, and the customer service was far from satisfactory. I would strongly advise others to shop around and be cautious, as my experience with Joseph McNutty and this dealership has left me feeling cheated. I would strongly recommend improving transparency in the pricing and negotiation process. Customers should feel confident that they are getting a fair deal and not discover after the fact that they could have received a significantly better offer elsewhere. Additionally, enhancing customer service by focusing on building trust and providing clear, honest communication would go a long way in improving the overall experience. More

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