Joseph Grzelak

Contacting Bert via phone at first in re: to a specific auto (Buick Envision Premium 1) was awesome! He was extremely helpful and polite. Once we arrived to see and ride the vehicle, Bert was standing at auto (Buick Envision Premium 1) was awesome! He was extremely helpful and polite. Once we arrived to see and ride the vehicle, Bert was standing at the door waiting for us! We arrived earlier than the time that they opened the doors, but he took us in early anyway! It was a great experience with all we met with, including the final moment of signing everything. Thanks to all at Bill Kay Honda!! Diana J Braun More

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Purchased 2 cars from this dealership in the last month or 2; a 2022 Honda Civic Touring and a 2021 Honda Accord Sport. The buying process was no issue; I understood the market and made the purchase as s or 2; a 2022 Honda Civic Touring and a 2021 Honda Accord Sport. The buying process was no issue; I understood the market and made the purchase as simple as possible. Didn’t haggle and tried to make it as easy for everyone as I could. The day I purchased the accord, I noticed some spots on the carpet in the backseat. The salesman assured me it was just dirt, bring it back and he’ll have his guys clean it up for me. (Aside from that, for a brand new car, it was cleaned very poorly. There were severe window streaks and even some dead insects in the front cup holder.) But I didn’t mind, so I brought it back so they could clean those spots and kept in contact with the salesman. When I brought it back, the gentleman that was cleaning it for me mentioned to me “that’s not dirt and I don’t know why they would tell you that; it’s pretty clearly something wrong with the carpet.” So I reached out to the salesman to notify him of what happened. He advised the carpet is going to need to be changed and that’s why there’s a warranty on the car which is absolute incorrect. The warranty is for when things go wrong down the line, NOT for when a car has issues before even driving it off the lot. But he kept repeating that’s why you have a warranty; after realizing he was going to be no help I made an appointment with service. By this time my car has under 1500 miles, I notice my taillight assembly has moisture building up in it. I take it to service and let them know about the carpet and if the taillight. Received a call a few days later that once again, that wasn’t dirt on the carpet, but they had to replace the entire rear carpet. Aside from that, the taillight assembly is on back order with no ETA. So I can pickup my car and wait for the part while moisture in my taillight inevitably corrodes the bulbs and the wiring which will only cause more issues and inevitably become a safety issue, or leave the car sitting there until the part comes in, which nobody has an ETA for. From my salesman being absolutely no help aside from selling me the car and basically brushing me off after notifying him of the issues, to service trying to justify the carpet by saying “oh all of these accords have that spot”, I would not recommend this dealership to another person at all. I purchased a brand new car expecting, as would anybody, it wouldn’t have any issues for a bit more than 1500 miles but I was very mistaken. From poor Honda quality control to this dealerships lack of care, I would avoid this dealership at all costs. It’s not worth it. More

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This dealership was great. From the time I walked in to the time I left with the car. Went in with a certain thing in mind and they did not let me down. the time I left with the car. Went in with a certain thing in mind and they did not let me down. More

by kevinlovell77 Verified Customer Verified Customer

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Bert was most helpful in securing a new 2021 CRV for me. Bert and Joe Grezlack could not have been more patient, knowledgeable and courteous in talking and walking me through the many technology updates si Bert and Joe Grezlack could not have been more patient, knowledgeable and courteous in talking and walking me through the many technology updates since my old car was a 2008 CRV. More

by nsbrown923 Verified Customer Verified Customer

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Everyone was extremely pleasant and helpful. Bert and Joseph did everything in their power to ensure my wife and I left with exactly the vehicle we were looking for. Joseph did everything in their power to ensure my wife and I left with exactly the vehicle we were looking for. More

by havenprovost Verified Customer Verified Customer

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Excellent dealership, as to: Service, Clarity, Friendliness, Simplicity, Courtesy, and honesty. Very resourceful professional skills as well as very sociable skills for great Human relations. Friendliness, Simplicity, Courtesy, and honesty. Very resourceful professional skills as well as very sociable skills for great Human relations. More

by leolochard Verified Customer Verified Customer

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Had some service work done, very satisfied with the work. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. Service department is easy to work with, and kept me informed. While i was waiting, i test drove an Odyssey as i am possibly looking at a second car. Salesman was pleasant, and the van was awesome. More

by NANCE2094 Verified Customer Verified Customer

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I travel from Tinley Park to come to this dealership, the service is awesome amd Michael was exceptional ! Thank you so much for keeping me Informed Michael ! service is awesome amd Michael was exceptional ! Thank you so much for keeping me Informed Michael ! More

by mariannegaynor Verified Customer Verified Customer

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Joe was great to do business with. As a first time car buyer, I felt that he was fair and honest throughout the entire process. He was also very friendly which made it a great overall experience. buyer, I felt that he was fair and honest throughout the entire process. He was also very friendly which made it a great overall experience. More

by Joe R. Verified Customer Verified Customer

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We compared the prices from three area Honda dealerships and Bill Kay had the best price. The other two dealerships wouldn’t even come close to matching their price. and Bill Kay had the best price. The other two dealerships wouldn’t even come close to matching their price. More

by cox7472 Verified Customer Verified Customer

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