Joseph Garcia

Ravi is a patient, thoughtful and non-pushy sales guy! ! I trusted his opinion and he was excellent in my long journey. I referred him to some Friends and I would do so again! You’re in great hands with t ! I trusted his opinion and he was excellent in my long journey. I referred him to some Friends and I would do so again! You’re in great hands with this guy! More

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Some of the best customer service I’ve experienced at a dealership. This starts on the Sales Floor, Service Dept and Parts. I live in Aurora and I literally drive out of my way to come to this location. dealership. This starts on the Sales Floor, Service Dept and Parts. I live in Aurora and I literally drive out of my way to come to this location. More

by mledet Verified Customer Verified Customer

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Poor experience purchasing a used vehicle, Jan '25. Before purchase I was promised parts had been ordered for needed body repair, and they would arrive within a week. I was told that when parts arriv Before purchase I was promised parts had been ordered for needed body repair, and they would arrive within a week. I was told that when parts arrived I would be able to drop off vehicle for two days for completion of repair. However, a few days after purchase I learned said parts had not been ordered, and in fact were never ordered. Instead I would need to drop off vehicle for an unknown period of time so that body damage could be assessed, and all replacement parts ordered, which I did. First body "repair" was a poor attempt to cover up damage with a replacement trim piece. Broken parts underneath replaced trim were clearly visible, the same broken parts I had been told would be replaced. Despite having been told over the phone that the repair "looked great", Corwin expressed surprise at the shoddy job (when I pointed it out), telling me they had spent $2000 on the repair. I left the vehicle for actual repair. When I requested a parts list of ordered items, I was told I needed to talk to a manager. My voice mail to that manager requesting that list was returned with an explanation that the manager was busy, very busy, and that I needed to schedule time for the repair. Another request for the same information, made in the dealership, was met with what turned out to be false information. Upon leaving the vehicle again, actual parts were replaced, and vehicle repair was mostly complete. The promised repair, per the We Owe/You Owe document was never fully realized, but what was replaced is good enough. Loaner vehicle was available for two of the three vehicle drop offs. Sadly, a poor experience, and I will not be returning to Corwin. More

by pau_hana Verified Customer Verified Customer

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I bought a car and it was pretty hassle free. I have them an offer and they accepted it right away. I have them an offer and they accepted it right away. More

by TFFNYCM Verified Customer Verified Customer

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Joseph Garcia was friendly, helpful, and accommodating. Best car buying experience I have ever had. Best car buying experience I have ever had. More

by JENNIFERTJOHNSON Verified Customer Verified Customer

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The kids they have on the floor to manage customers are really nice, but its the managers that make the final call on pricing and they are not so friendly. They don't budge much on price either so not a gr really nice, but its the managers that make the final call on pricing and they are not so friendly. They don't budge much on price either so not a great value, but we really needed a car since ours was almost dead. Dealer fees are annoying too. They put some gel all over the place in the car a call it some kind of theft protection and charge you $500 for it. They seemed pretty upset when our independent inspection found more wrong with the car than their shop found and they weren't willing to do much about it. It seems so stupid that I have to pay the same price for a 7 year old car now that I paid for a 2 year old car just 4 years ago. I blame all the greedy dealerships for pushing the prices up. I should have listened to my wife and gone with a private seller. More

by THOMAS.HOGELIN Verified Customer Verified Customer

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efficient, good customer service,fast,friendly,professional, clean honest. Everyone was helpful and great team work. service,fast,friendly,professional, clean honest. Everyone was helpful and great team work. More

by SHAKYASUSHILA Verified Customer Verified Customer

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As someone who’s never purchased a car, I was very nervous but luckily Luke and his wonderful team made sure I’m supported and valued. Luke walked me through the whole process, was happy to help me wi nervous but luckily Luke and his wonderful team made sure I’m supported and valued. Luke walked me through the whole process, was happy to help me with all my questions and concerns, and he made sure I get the best deal. Now I’m a happy owner of a beautiful car. Everyone at Corwin Toyota is super helpful and kind, and last but not least, their coffee tastes great. More

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Joseph was good in the beginning then I had to keep calling. When I did get in touch with him there was always an apology and excuse."We are really busy or I am training someone". I found the car I wan calling. When I did get in touch with him there was always an apology and excuse."We are really busy or I am training someone". I found the car I wanted and needed to pay for it. It took over 24 hours for a finance person to contact me. Joseph hounded them all day and no response. I finally got one and he said, "this was thrown in my lap last minute. I don't know what is going on. It was supposed to be completed. It was very frustrating. More

by DOCTISH Verified Customer Verified Customer

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Great people. They took great care of me. They went out off their way. I couldn't be happier. They took great care of me. They went out off their way. I couldn't be happier. More

by LONNIERVALDEZ Verified Customer Verified Customer

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