Joseph Falconer

Very bad customer service, bought a truck from them,on the drive home turned radio on would get any stations in am of fm ,set a message to the sales person the min. I got home to tell him about it and he the drive home turned radio on would get any stations in am of fm ,set a message to the sales person the min. I got home to tell him about it and he said he would make an appointment ,he sent me a message saying they would not have any loaner cars for two to three week as their service dep was that far out,then he told me to just take to a dealer close to me but U would have to pay them to look at it ??? HAVE SOMEONE ELSE FIX THEIR PROBLEM,, NOT HAPPY AT ALL, and over a small issue like this,,Had the Manager call me Blake,he told me I was on my our and called me a liar about the problem saying they wouldn't know when this happened after i told him I contacted the sales rep the min I got home,,will never go there again what out,,, this is after I sold them a car and traded in a Jeep for this truck,,, More

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Had a great experience with russ darrow west bend Chrysler dodge jeep ram! Was treated with the upmost kindness and respect! Had a great time with Joseph falconer. And the rest of the crew that helpe Chrysler dodge jeep ram! Was treated with the upmost kindness and respect! Had a great time with Joseph falconer. And the rest of the crew that helped us on getting our new used ram 1500 4x4! Will definitely recommend this dealership to my family and friends. You guys are awesome!! And thanks again from Todd and Laurie. More

by TMGIZMO63 Verified Customer Verified Customer

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