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Joseph Collins
Joseph Collins
Service Advisor
Castle Chevrolet GMC McHenry
1107 South Illinois 31
McHenry, IL 60050
5 Reviews
5 Reviews
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5 Reviews of Joseph Collins
September 10, 2025
over all the oil change and tire rotation went well but when I picked up my car I found the old oil change sticker still on front left front of windshield and the new sticker laying on my dash. My drivers when I picked up my car I found the old oil change sticker still on front left front of windshield and the new sticker laying on my dash. My drivers seat was totally moved and set different which i under stand your people need to drive my car but to change the set completely and not event set it back to the preset was kind of upsetting. I have always used this Chevy dealer for both new cars and service I was a little taken back on this oil change. More
by hyatt41
Other Employees Tagged: Ashley Schuld
September 01, 2025
Great great great great place to purchase a new car. Fantastic place to service my car. Fantastic place to service my car. More
by Bob
Other Employees Tagged: Bill Ciszon, JR Arnold, Dino Kokotas, Chris Scholer, Ashley Schuld
August 18, 2025
Change of heart, My presence situation has been change, I don't have to pay for my windshield wipers, Thank you McHenry Castle ,you came through, This is how a business is ran, They hear the customer , I' don't have to pay for my windshield wipers, Thank you McHenry Castle ,you came through, This is how a business is ran, They hear the customer , I'm impressed More
by Mcdowelllinda94
August 18, 2025
Brought a xt4 2024 cadillac 2months used , as I was going home it started to rain, and I heard this clicking sound from the windshield wiper, immediately I call the dealership and customer service said going home it started to rain, and I heard this clicking sound from the windshield wiper, immediately I call the dealership and customer service said bring it in , Only to find out the wiper was crack and I have to pay, I understand the car is use, However this should had been replaced before I purchased the car , unhappy customer More
by Mcdowelllinda94
July 17, 2025
As long time customers we are very pleased once again! Castle does it best to take care of our family aswell as all their customers. Our buying experience is always stress free and the service dept is out Castle does it best to take care of our family aswell as all their customers. Our buying experience is always stress free and the service dept is outstanding! Thank you Castle for all you do! The Anderson ~ More
by Anna7
Other Employees Tagged: Bill Ciszon, JR Arnold , Michael Lazzara-5 Star!
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