Joseph Chevrolet
Joseph Chevrolet at Joseph Chevrolet

Joseph Chevrolet

CRM

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.6
73 Reviews

Dealership Experience

1 yr, 9 mos

Industry Experience

6 yrs, 2 mos

4.6

73 Reviews

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73 Reviews of Joseph Chevrolet

June 25, 2025

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Employee Rating

Excellent customer service on the telephone and in person. Everyone I encoutered was friendly and knowledgeable! More

by CRHILL72474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandra Pomeraning, Karl Mueller

Jun 26, 2025

Joseph Chevrolet responded

We’re glad to see your positive review! Thank you for being a valued customer.

June 23, 2025

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Employee Rating

I as surprised how I was treated. There was no pressure and everyone kept making sure I was comfortable with whatever decision I was going to make More

by dbscontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Sauerland, Bill Cullen

Jun 26, 2025

Joseph Chevrolet responded

Thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future.

June 22, 2025

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I purchased a used car in April from Joseph Chevrolet on Colerain Ave and the experience was good the salesman was very helpful and insightful there was a issue with the car that had a bumper to bumper More

by elsteele284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Mueller, Richie Green , Philip Dorger

Jun 26, 2025

Joseph Chevrolet responded

We’re so grateful for your kind review! Our goal is to exceed expectations, and it's rewarding to know our staff made your experience memorable. Thank you for acknowledging their hard work; it inspires us all!

June 11, 2025

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All good except for the fact that they made a verbal promise to get me a second key fob was not kept. Make xxxx sure anything they promise to you is put in writing!!! More

by dalescott7ds
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Joseph Chevrolet responded

Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with us at Joseph Chevrolet. However, we sincerely apologize for the oversight regarding the second key fob and understand how frustrating it can be when verbal promises are not fulfilled. Your point about putting promises in writing is duly noted, and we appreciate your suggestion. Ensuring that our customers' expectations are met is our priority, and we will work to improve our communication processes to prevent this from happening again. We value your business and would like to make this right. Please reach out to us directly, and we will do our best to assist you in obtaining the second key fob. Thank you for your understanding, and we hope to serve you better in the future!

June 06, 2025

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Employee Rating

A warning light came on about my break pads, and although I’ll need to bring my car back in for that fix, the technician was able to check my brakes and assure me that the car was safe to drive. I really ap More

by jilladwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Joseph Chevrolet responded

Your positive feedback is greatly appreciated! We look forward to serving you again!

June 03, 2025

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Excellent experience with the sales & management. Would definitely recommend Joseph Chevrolet. Awesome experience buying a car ! More

by robertsbethjames2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Joseph Chevrolet responded

Thank you for sharing your delightful experience! We’re proud of our team and their dedication to making each customer's journey enjoyable. Your appreciation means a lot to us and reinforces our commitment to outstanding service.

June 01, 2025

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Employee Rating

They made the car buying process simple and smooth. Everyone was super helpful and friendly. More

by todd_dragan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Cullen , Michael Orr

Jun 26, 2025

Joseph Chevrolet responded

We're so thankful for your positive review! It’s heartwarming to hear that our team provided you with excellent service. Your kind feedback is a testament to their hard work and dedication.

April 27, 2025

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Everyone was helpful and nice, and I was in and out in about an hour. More

by jilladwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Joseph Chevrolet responded

We’re so happy you enjoyed your experience! Thanks for being a valued customer!

April 14, 2025

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Employee Rating

I have been taking my vehicles to Joseph Chevrolet for 35 years. I trust them and you can too! More

by jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Mueller

May 13, 2025

Joseph Chevrolet responded

Thank you for taking the time to write such a thoughtful review! We are thrilled to hear that our staff has been making your experience enjoyable for 35 years! We are so glad to have you as part of the Joseph Chevrolet Family!

April 06, 2025

Dealership Rating
Employee Rating

Went in to purchase a truck. Worked with salesman Sheen. Started off good and then went down hill from there. Ended up trading in vehicle, came in on Sunday as we only planned on More

by rjm32582
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Sheen Giwa , Shane in finance and Shaun (sales manager)

Apr 06, 2025

Joseph Chevrolet responded

Thank you for taking the time to share your experience with us. We're truly sorry to hear about the issues you faced during your recent visit. This is not the level of service we strive to provide. We understand your frustration and want to make this right. Our General Manager will reach out to you first thing tomorrow morning to discuss your concerns and ensure we address all of them promptly. Thank you for your understanding, and we appreciate your feedback as it helps us improve our service.

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