Joseph Chevrolet
Joseph Chevrolet at Joseph Chevrolet

Joseph Chevrolet

CRM

Joseph Chevrolet

8733 Colerain Ave
Cincinnati, OH 45251

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4.6
77 Reviews

Dealership Experience

1 yr, 10 mos

Industry Experience

6 yrs, 3 mos

4.6

77 Reviews

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77 Reviews of Joseph Chevrolet

July 20, 2025

Dealership Rating
Employee Rating

I received a text after I got home saying I missed my appointment . I did not miss my appointment. The service was done and I paid. More

by rearls01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 21, 2025

Joseph Chevrolet responded

Thank you so much for the 5-star review! We’re glad to hear your service was completed smoothly. We apologize for the confusing text you received afterward, our automated system doesn’t always sync in real-time with the appointment status, and it can sometimes send the wrong message after an appointment is closed out. We appreciate your understanding and look forward to seeing you again next time!

July 18, 2025

Dealership Rating
Employee Rating

Came in an hour after opening and was there almost three hours after closing to purchase a new vehicle. The sales rep did feed me PB&J out of the vending machine while waiting on paperwork. More

by Customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 18, 2025

Joseph Chevrolet responded

Thank you for your review! We appreciate your patience during what turned out to be a long visit. We're glad our team could at least offer a PB&J to help keep you going while waiting on paperwork! That said, we understand that being at the dealership well past closing time isn’t ideal. Some deals can take longer than others depending on financing, trade-in evaluations, or vehicle availability, but we’d like to better understand the details of your visit so we can provide more context and look for opportunities to improve. We’d love the opportunity to hear more about your experience and ensure everything met your expectations. Unfortunately, the username on this review is too general and no sales team member was mentioned by name, which makes it difficult for us to track down your experience. We’d appreciate it if you could give our manager a quick call at 513-741-6700 so we can learn more and ensure everything was handled properly. Thanks again, we value your feedback and want to make sure you're completely satisfied with your new vehicle!

July 10, 2025

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Employee Rating

I am very happy I chose Joseph Chevrolet to purchase my used car. It's a 2018 Chevrolet Equinox and it is everything that I wanted. I highly recommend you go see the fine folks there, it seems they aim to More

by eynestein
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keith Blanton , Virginia

Jul 21, 2025

Joseph Chevrolet responded

Thank you so much for the kind words and recommendation! We're thrilled to hear that your 2018 Chevrolet Equinox is everything you wanted, and that Keith and the team made your experience a great one, from purchase to follow-up. Your satisfaction means the world to us, and we're so glad you're happy with your vehicle. Welcome to the Joseph Chevrolet family, we’re here for you anytime!

June 30, 2025

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Employee Rating

Team was great. Scheduling easy. Communication excellent. Service team was helpful and efficient. Would recommend. More

by karenm0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandra Pomeraning, Karl Mueller , Holly

Jul 21, 2025

Joseph Chevrolet responded

Thank you for your glowing review! We’re thrilled to have you as a customer!

June 25, 2025

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Employee Rating

Excellent customer service on the telephone and in person. Everyone I encoutered was friendly and knowledgeable! More

by CRHILL72474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sandra Pomeraning, Karl Mueller

Jun 26, 2025

Joseph Chevrolet responded

We’re glad to see your positive review! Thank you for being a valued customer.

June 23, 2025

Dealership Rating
Employee Rating

I as surprised how I was treated. There was no pressure and everyone kept making sure I was comfortable with whatever decision I was going to make More

by dbscontracting
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cameron Sauerland, Bill Cullen

Jun 26, 2025

Joseph Chevrolet responded

Thanks for taking the time to leave a review. We're glad to hear you found our staff was so knowledgeable and helpful! We hope to be of service to you again in the future.

June 22, 2025

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Employee Rating

I purchased a used car in April from Joseph Chevrolet on Colerain Ave and the experience was good the salesman was very helpful and insightful there was a issue with the car that had a bumper to bumper More

by elsteele284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Karl Mueller , Richie Green, Philip Dorger

Jun 26, 2025

Joseph Chevrolet responded

We’re so grateful for your kind review! Our goal is to exceed expectations, and it's rewarding to know our staff made your experience memorable. Thank you for acknowledging their hard work; it inspires us all!

June 11, 2025

Dealership Rating
Employee Rating

All good except for the fact that they made a verbal promise to get me a second key fob was not kept. Make xxxx sure anything they promise to you is put in writing!!! More

by dalescott7ds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Joseph Chevrolet responded

Thank you for taking the time to share your feedback. We’re glad to hear that you had a positive experience with us at Joseph Chevrolet. However, we sincerely apologize for the oversight regarding the second key fob and understand how frustrating it can be when verbal promises are not fulfilled. Your point about putting promises in writing is duly noted, and we appreciate your suggestion. Ensuring that our customers' expectations are met is our priority, and we will work to improve our communication processes to prevent this from happening again. We value your business and would like to make this right. Please reach out to us directly, and we will do our best to assist you in obtaining the second key fob. Thank you for your understanding, and we hope to serve you better in the future!

June 06, 2025

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Employee Rating

A warning light came on about my break pads, and although I’ll need to bring my car back in for that fix, the technician was able to check my brakes and assure me that the car was safe to drive. I really ap More

by jilladwyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2025

Joseph Chevrolet responded

Your positive feedback is greatly appreciated! We look forward to serving you again!

June 03, 2025

Dealership Rating
Employee Rating

Excellent experience with the sales & management. Would definitely recommend Joseph Chevrolet. Awesome experience buying a car ! More

by robertsbethjames2004
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 26, 2025

Joseph Chevrolet responded

Thank you for sharing your delightful experience! We’re proud of our team and their dedication to making each customer's journey enjoyable. Your appreciation means a lot to us and reinforces our commitment to outstanding service.

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