Joseph Chavez

Such a wonderful place and great people to work with. Brant king is the best finance guy I have ever dealt with. Brant king is the best finance guy I have ever dealt with. More

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buyer beware buyer beware! True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code True statement. I'm very disappointed in their service department. I took my 2023 Dodge ram longhorn in on December 20 because it was throwing a code. They did an analysis of it and told me it was under warranty and I said an appointment. I was told it would only take a day to fix. I had to cancel the first appointment because of work. I scheduled another appointment a month later on January 20, 2025. It took them four days to diagnose it the second time. I was told they were busy and understaffed several times. They did not return my phone calls whatsoever, even after promising me, they would call me back. In the last eight years, I have spent over $350,000 on vehicles between myself my wife and my family. That stops today. No more repeat customer from me. I will no longer recommend them to any of my many friends, or family! They flat out lied to me, and called out lied again or blamed it on “ a person that no longer works there.” They would not give me a rental, and they are keeping the truck for over two weeks. Please note, they did offer me a one-day rental, but that does me or my family no good. I am highly disappointed with them, and will never use them again! It's already been eight days and I still have not had a reply from them. If I could give them zero stars I would. More

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About Texas Dodge in Amarillo Texas. ....Do not,do not, do not,DO NOT whatsoever buy a vehicle from this dealership... THIS DEALERSHIP WOULD RATE zero out of five if A zero could be mark ....Do not,do not, do not,DO NOT whatsoever buy a vehicle from this dealership... THIS DEALERSHIP WOULD RATE zero out of five if A zero could be marked.. The unscrupulous salespeople(Victor) and sales managers(Joseph Chavez and Roger), plus the finance department person (Blaize, a high school trainee imo) will attempt to rip you off for as much money as possible once you are in the finance department finalizing your deal... THEY WILL MAKE PROMISES THAT THEY NEVER INTEND TO KEEP, BEFORE YOU COME WITH THE MONEY, AND THEN MARK THE CAR UP FOR SEVERAL THOUSAND DOLLARS MORE WHEN YOU'RE SITTING AT THE TABLE.... IN ADDITION THEY WILL PROMISE YOU MONEY BACK ONLY TO CALL YOU AND TELL YOU THEY'RE RENEGING ON THEIR PROMISE AND THAT THEY SCREWED UP THEIR NUMBERS AT THE DEAL SIGNING.... In addition the salesmen don't know jack squat about their vehicles when it comes to teaching you about the new purchase... The buyer did NOT RECEIVE ONE MOMENT OF EDUCATION ON THE VEHICLE.... Furthermore the sales manager ROGER wanted to get in a fist fight with a buyer in front of the whole sales staff out in the parking lot... He also threatened the buyer stating, "have you ever had your xxx kicked by Texas dealer?"....This is a completely unprofessional dealership... IT WAS LIKE BUYING FROM INBRED HILLBILLIES... The owner of Texas Dodge will be notified! The unfortunate part of the whole thing was that the buyer was relegated to having to buy the vehicle in order to get back home to another state, otherwise the purchase would never have occurred. The service department...the service department is rated very poorly and don't know they're head from their xxx.... There are many bad reports about their service. Buyer beware ,buyer beware, buyer beware!... Avoid this place like the plague!. More

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I am pleased to say that I have found this dealership to have won my utmost respect for the way they have managed to treat their customers, and their tremendous efforts to continue serving everyone during t have won my utmost respect for the way they have managed to treat their customers, and their tremendous efforts to continue serving everyone during the round with, and post-pandemic issues all businesses are still battling with. More

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Texas dodge has the worst customer service, they will not return your phone calls, Joseph harless is hard to get in contact with and the service department refuses to work in a timely manner return your phone calls, Joseph harless is hard to get in contact with and the service department refuses to work in a timely manner More

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Unethical Practices This place sold my 80 year old father a 60k jeep for seven years at 6.71% interest rate. He is on a fixed income from SS and cannot live on these pay This place sold my 80 year old father a 60k jeep for seven years at 6.71% interest rate. He is on a fixed income from SS and cannot live on these payments. Went in less than 24hrs later to explain and they state "GET A LAWYER" More

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AWFUL RUDE INCOMPETENT had a car for 2 years before i forced them to give us a refund or floor mats and we were given some dirty not even soapwas rinsed off mats after two had a car for 2 years before i forced them to give us a refund or floor mats and we were given some dirty not even soapwas rinsed off mats after two years he just HOOKED US UP really? and it was months before we got a second key fob and it was not even one that went with the NEW car. service was rude made us wait 30 mintues while they lied o us cause we seen it sitting out side just handed us the keys and said it is out there somewhere. no having us sign off on anything or nothing RUDE RUDE RUDE the sales guy was moved to finance ! More

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My WORST NIGHTMARE ever! They never return phone calls and give you the run around. Tags were never sent into the DMV I am having to pay a fee for THEIR MISTAKE! They are th They never return phone calls and give you the run around. Tags were never sent into the DMV I am having to pay a fee for THEIR MISTAKE! They are the biggest LIARS and worst dealership. If you have not seen at least 3 other dealership than do yourself a favor and go do that before you sign your life savings away with these con artists. More

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