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Joseph Castera
Joseph Castera at Dana Ford Lincoln

Joseph Castera | Page 44

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

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4.8
440 Reviews
4.8

440 Reviews

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440 Reviews of Joseph Castera

April 03, 2023

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Employee Rating

every thing good. service very good. Thankyou very much. I will let introduce to my friends and family. More

by q316358305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Diane Creazzo, Irma Jace , Jeremy Almoguera, Neil Barrow, Eric Iwulski, Arianna Keegan, John Lomando

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Apr 04, 2023

Dana Ford Lincoln responded

We're honored to receive your support! Take care and we'll see you next time here at Dana Ford!

March 31, 2023

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Employee Rating

I bought a pre-owned car from Dana and drove it 1400 miles straight to Texas! The car rode perfect and saved me so much money on gas! More

by loudegrazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta, Irma Jace , Jeremy Almoguera, Neil Barrow, Eric Iwulski, Arianna Keegan, John Lomando

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Apr 03, 2023

Dana Ford Lincoln responded

It's wonderful to know that the car has served you well so far! We look forward to assisting you again in the future! Thank you! - Dana Ford

March 27, 2023

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Employee Rating

Joe was very professional and took care of everything. The part took a while to come in but as soon as it arrived, I got an appointment right away and the car was done before I needed to get the kids from More

by victoriaasullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 29, 2023

Dana Ford Lincoln responded

Victoria, thank you so much for trusting the Dana Ford team with your vehicle! We're happy to hear Joe took excellent care of you throughout the experience and we hope you won't hesitate to reach out if we can be of service again in the future. Take care!

March 26, 2023

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Employee Rating

Joe Castera is excellent to work with servicing my Ford Escape. My car is as good as new More

by Ebredlight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Diane Creazzo, Lori Allotta , Henry Manigault

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Mar 28, 2023

Dana Ford Lincoln responded

Thank you for trusting Joe & the Dana Ford team with your Escape! We appreciate the positive feedback and hope you won't hesitate to reach out if we can be of service again in the future!

March 25, 2023

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Employee Rating

Best dealership in New York. Very helpful and professional staff!!I wish I had known them earlier!!! More

by worldwidemediation
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace , Jeremy Almoguera, Eric Iwulski, Arianna Keegan, John Lomando

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Mar 28, 2023

Dana Ford Lincoln responded

We do too, but we're glad you found us now so we can continue to impress you during each visit! Thank you for rating us five stars! - Dana Ford

March 20, 2023

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Employee Rating

This time I was very pleased with the quality service and how fast they resolved the issue with my car!!!! Excellent service!! More

by dianabriones94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 22, 2023

Dana Ford Lincoln responded

Thank you for the wonderful feedback! It was our privilege to serve you and we hope we have the opportunity to do so again in the future. Take care! - The Dana Ford Team

March 15, 2023

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Employee Rating

The service department was friendly and efficient while helping me with my flat tire. Great job More

by BDGREG77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer

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Mar 16, 2023

Dana Ford Lincoln responded

Thank you for the awesome five-star review! We look forward to seeing you again! - Dana Ford

March 15, 2023

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Employee Rating

Drop of was easier and repair was faster than I expected. Service techs we're respectful and curious. More

by Keith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hazem Radwan, Collin Romer, Diane Creazzo, Lori Allotta, Irma Jace , Jeremy Almoguera, Neil Barrow, Eric Iwulski

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Mar 16, 2023

Dana Ford Lincoln responded

Thank you for sharing your experience, Keith! We appreciate you trusting the Dana Ford team with your vehicle and hope you won't hesitate to reach out if we can be of service again in the future!

March 06, 2023

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Employee Rating

They were friendly and polite. They kept me informed with the status of my service request. Very easy process, I have been a customer for 27 years!! Love, "Dana Ford" More

by hotmamar43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer , Henry Manigault, Steve Riccardone, George Pierce

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Mar 08, 2023

Dana Ford Lincoln responded

Thank you so much for being a loyal Dana Ford customer for so many years! We look forward to providing many more experiences like this in the future! Thank you!

March 06, 2023

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Employee Rating

They were very efficient very timely and th ey did a very nice job on my vehicle More

by frankrinelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 07, 2023

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review! We appreciate you visiting the Dana Ford service team and hope to see you again next time!

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