Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Joseph Castera
Joseph Castera at Dana Ford Lincoln
Refer Me

Joseph Castera

service advisor

Dana Ford Lincoln

266 West Service Rd.
Staten Island, NY 10314

Contact Me
4.7
210 Reviews
4.7

210 Reviews

Write a Review

209 Reviews of Joseph Castera

November 13, 2024

Dealership Rating
Employee Rating

The Dealership Dana Ford Lincoln has always provided Great Services and has always Accommodated my Service Issues for my Ford Vehicle. More

by yankeeny46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Diana Latella

Report | Print
Nov 13, 2024

Dana Ford Lincoln responded

We're delighted to hear that Dana Ford has consistently met your service needs and provided great experiences. Thank you for trusting us with your vehicle!

November 13, 2024

Dealership Rating
Employee Rating

The service is always great. Everyone is very helpful and willing to answer any questions. More

by Josie1949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Graffeo, Ching Poon, Lori Allotta, ahmed khodir, Diana Latella , Andrew Basile, Robert LaRosa, Joe Salerno

Report | Print
Nov 14, 2024

Dana Ford Lincoln responded

Josie, thank you for your continued support of the Dana Ford team! We appreciate your business and look forward to seeing you next time!

November 12, 2024

Dealership Rating
Employee Rating

Always excellent service by the service department. The work was quick and efficient. Thank you Dana Ford More

by jen9065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 13, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided you with quick and efficient assistance during your recent visit. Thank you for your support and we'll see you next time!

November 10, 2024

Dealership Rating
Employee Rating

Service was excellent good service area excellent coffee and water for the py Thank you More

by bigbadrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Beyer, Frank Sinatra, Ryan Peters, Collin Romer , Diane Creazzo, Lori Allotta, Jessica Barbaria, Irma Jace , Diana Latella

Report | Print
Nov 11, 2024

Dana Ford Lincoln responded

This is great to hear! Thank you for coming to Dana Ford!

November 07, 2024

Dealership Rating
Employee Rating

Excellent service and excellent everything Staff is wonderful and very helpful towards my new car More

by bigbadrich1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Diana Latella , Excellent people

Report | Print
Nov 07, 2024

Dana Ford Lincoln responded

We're glad to hear the team made the visit special! Thank you for coming to Dana Ford!

November 06, 2024

Dealership Rating
Employee Rating

I have a part on order over a month, waiting for a call, never heard back. It seems Dana is quick to sell a car but TERRIBLE with customer service !! More

by jcorbo35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Nov 07, 2024

Dana Ford Lincoln responded

I'm sorry to hear about the delay with your part order. We strive for prompt communication and it seems we've fallen short in this instance. Please reach out so we can address this issue directly and ensure you receive the service you deserve. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 02, 2024

Dealership Rating
Employee Rating

This dealership was good when I purchased the car and reliable when I needed warranty and regular service More

by ZEBJ6668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 04, 2024

Dana Ford Lincoln responded

We're delighted to hear that your experience with Dana Ford has been positive both during and after your purchase. Thank you for trusting us with your vehicle needs!

November 01, 2024

Dealership Rating
Employee Rating

Everything went great, everyone was very knowledgeable, helpful and courteous. Appointment was on time and went perfectly. More

by PRU72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lori Allotta

Report | Print
Nov 04, 2024

Dana Ford Lincoln responded

We're delighted to hear that your experience at Dana Ford was smooth and timely! Our team takes pride in providing knowledgeable and courteous service. Thank you for sharing your positive feedback!

October 29, 2024

Dealership Rating
Employee Rating

All employees are Friendly courtesy knowledgeable and keep you informed o n the progress on repairs More

by jcarr256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Diana Latella

Report | Print
Oct 29, 2024

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford provided you with friendly and informative service. Thank you for sharing your experience!

October 29, 2024

Dealership Rating
Employee Rating

Never again. They never get it right. Too much headaches with them. Not so many happy customers. More

by Rabich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jeff Beyer, Ralph Sibbio, Ryan Peters, Keith Curran , Collin Romer , Diane Creazzo, Lori Allotta, Irma Jace , Diana Latella

Report | Print
Oct 30, 2024

Dana Ford Lincoln responded

Hello - I'm disappointed to see that we've left you with this impression and would like the opportunity to get a better understanding of your concerns. At your earliest convenience, would you please contact me directly? Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

1
2
...
21

Dealership Inventory (1170 Vehicles)

new 2024 Ford F-350 car, priced at $50,723
2024 Ford F-350
new
Oxford White exterior
Automatic
Four-wheel Drive
$50,723
View Details
new 2024 Ford Transit-250 car, priced at $49,785
2024 Ford Transit-250
new
Oxford White exterior
Unknown
Rear-wheel Drive
$49,785
View Details
used 2021 Ford Expedition car, priced at $51,250
2021 Ford Expedition
used
Rapid Red Metallic Tinted Clearcoat exterior
Automatic
Four-wheel Drive
$51,250
View Details
new 2024 Ford F-250 car, priced at $48,090
2024 Ford F-250
new
Oxford White exterior
Automatic
Four-wheel Drive
$48,090
View Details
new 2024 Ford Bronco car, priced at $44,690
2024 Ford Bronco
new
Azure Gray Metallic exterior
Automatic
Four-wheel Drive
$44,690
View Details
used 2022 Lincoln Corsair car, priced at $31,400
2022 Lincoln Corsair
used
Red Carpet Metallic Tinted Clearcoat exterior
Automatic
All-wheel Drive
$31,400
View Details
View All Inventory