Joseph Byrd

Let me start by saying a few years ago I swore I would never come back here. However, McDaniels is on a two month wait so I called and scheduled an oil change and MIL light issue. The phone pleasantries w never come back here. However, McDaniels is on a two month wait so I called and scheduled an oil change and MIL light issue. The phone pleasantries were nice but what shocked me was all the change in staff once I pulled up. They even had a new set up. I was greeted by Seth who looked up my appointment and took time to hear me out. Before it felt like I was just a number getting pushed through a big system. But today I felt like I was a VIP. Like my car mattered even though it is not new. I try to take care of all of my belongings and he even noticed the cleanliness of my car (Betsy) is her name ;). I got an answer on my issues and received an oil change and I am scheduled to come back next week to look further into other issues I did not even know existed. Betsy and I will only be coming back to Midlands from here on out. Thank you for seeing me Midlands and Seth. More

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Everyone at Midlands VW, from sales to service, goes above and beyond the call of duty for their customers. Highly recommend. above and beyond the call of duty for their customers. Highly recommend. More

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Chris King and the entire sales staff made my buying experience easy and hassle free! I highly recommend Midlands VW to anyone who is looking to sell, trade or buy! Awesome experience all around! experience easy and hassle free! I highly recommend Midlands VW to anyone who is looking to sell, trade or buy! Awesome experience all around! More

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Chris King was awesome to work with. He was so friendly and helped me with anything I needed. I was buying my first car and I can't imagine a better experience with Chris and the whole s He was so friendly and helped me with anything I needed. I was buying my first car and I can't imagine a better experience with Chris and the whole staff! Renae also was so great and made me feel very comfortable asking questions. More

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This place is horrendous I was speaking to a young man online about a truck arrived at the dealership and found out the young man I was speaking to no longer worked there. They are understaffed, and the w online about a truck arrived at the dealership and found out the young man I was speaking to no longer worked there. They are understaffed, and the way I saw management speaking to an employee was absolutely disgusting. Ended up, leaving and going to Mazda to purchase a vehicle if you treat your employees like that in the open how do you treat your customers behind closed doors?. More

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