Jose Vega

Service manager was dismissive and rude. They took 5 hours to complete nothing but an oil change and despite telling them what part was needed to be fixed, they said they couldn't find it an They took 5 hours to complete nothing but an oil change and despite telling them what part was needed to be fixed, they said they couldn't find it and would need to keep my car an extra day. An oil change does not take that long. I have family and friends that are mechanics and all were appalled at how what should've been a simple fix was handled. Also Noah stated mechanics could not finish the car because they had all left. This was at 5pm and service is open until 6. Horrible service. Did not care that I needed my car nor for my time. Noah was nice to start but there is only so much he could do when the mechanics are so slow and the manager tries to justify poor quality service. More

by rebekkah rosa Verified Customer Verified Customer

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Really good service, always gets my 2 cars running, competitive prices and Really good staff. competitive prices and Really good staff. More

by hulk291 Verified Customer Verified Customer

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No clear information. Misguided by management not employees. Extra charge for services. Extra payment fee for credit card. Not logical explanation for any work and cha Misguided by management not employees. Extra charge for services. Extra payment fee for credit card. Not logical explanation for any work and charges from Manager. More

by AVALEEE115 Verified Customer Verified Customer

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The repair process took 16 Weeks. No loaner car was offered. Communication was limited and mostly initiated by me. For the first 12 weeks there was no known estimate for completion No loaner car was offered. Communication was limited and mostly initiated by me. For the first 12 weeks there was no known estimate for completion date for the work. When I finally picked up the vehicle it had a broken battery that overheated on the way home and had to be replaced. I saw them jumpstart the battery to bring the “fixed” car to me and asked but was not really helped. The battery was blowing steam out relief holes by the time I got home. I also had to pay over $1000 to replace O2 sensors that were likely damage by the cause of the main repair that the vehicle was towed in for. Cyl head gasket leak - coolant into combustion- exhaust flowing by O2 sensors- likely gumming up sensors. Overall bad experience for me. More

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I was lied to. You scammed me not happy at all. Will never ever buy another vehicle from your place You scammed me not happy at all. Will never ever buy another vehicle from your place More

by fheather493 Verified Customer Verified Customer

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Joe is my guy he is the best person to deal with great service amazing service amazing More

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Super disorganized. Parts department does NOT talk to service department, service department does NOT talk to parts department. Bad Management… Parts department does NOT talk to service department, service department does NOT talk to parts department. Bad Management… More

by carina-cutoffs.5d Verified Customer Verified Customer

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Kia North informed me that they could match the 0% interest rate currently offered by Hyundai, but only for 2024 models. Naturally, I was thrilled. However, when Kia North checked for available 2024 m interest rate currently offered by Hyundai, but only for 2024 models. Naturally, I was thrilled. However, when Kia North checked for available 2024 models statewide, they were dishonest and claimed there were none available. Their response time is frustratingly slow at this store, prompting me to reach out to other dealerships myself and I found one at Kia West. When I informed Kia North about the availability of a 2024 model at Kia West dealership, they stated they couldn't access it even though Kia West informed me Kia North should be able to access it. (Seriously, what is the point of looking around at other stores if you can't acccess them?) It seemed clear that they preferred to sell me a 2025 model at a 6% interest rate instead. I walked out as they refused to honor their agreement. More

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Had situation at home causing limited time at dealership for a recall. Thanks to Noah and Jose Vega, they got me in and work completed withing 1-1/2 hours! for a recall. Thanks to Noah and Jose Vega, they got me in and work completed withing 1-1/2 hours! More

by whitehouse792 Verified Customer Verified Customer

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The dealership was honest and straight forward. Very easy to quirk with. I will deal with them again in the future. Very easy to quirk with. I will deal with them again in the future. More

by robmartinflorida Verified Customer Verified Customer

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