Jose Vega

No clear information. Misguided by management not employees. Extra charge for services. Extra payment fee for credit card. Not logical explanation for any work and cha Misguided by management not employees. Extra charge for services. Extra payment fee for credit card. Not logical explanation for any work and charges from Manager. More

by AVALEEE115 Verified Customer Verified Customer

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The repair process took 16 Weeks. No loaner car was offered. Communication was limited and mostly initiated by me. For the first 12 weeks there was no known estimate for completion No loaner car was offered. Communication was limited and mostly initiated by me. For the first 12 weeks there was no known estimate for completion date for the work. When I finally picked up the vehicle it had a broken battery that overheated on the way home and had to be replaced. I saw them jumpstart the battery to bring the “fixed” car to me and asked but was not really helped. The battery was blowing steam out relief holes by the time I got home. I also had to pay over $1000 to replace O2 sensors that were likely damage by the cause of the main repair that the vehicle was towed in for. Cyl head gasket leak - coolant into combustion- exhaust flowing by O2 sensors- likely gumming up sensors. Overall bad experience for me. More

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I was lied to. You scammed me not happy at all. Will never ever buy another vehicle from your place You scammed me not happy at all. Will never ever buy another vehicle from your place More

by fheather493 Verified Customer Verified Customer

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Joe is my guy he is the best person to deal with great service amazing service amazing More

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Super disorganized. Parts department does NOT talk to service department, service department does NOT talk to parts department. Bad Management… Parts department does NOT talk to service department, service department does NOT talk to parts department. Bad Management… More

by carina-cutoffs.5d Verified Customer Verified Customer

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Kia North informed me that they could match the 0% interest rate currently offered by Hyundai, but only for 2024 models. Naturally, I was thrilled. However, when Kia North checked for available 2024 m interest rate currently offered by Hyundai, but only for 2024 models. Naturally, I was thrilled. However, when Kia North checked for available 2024 models statewide, they were dishonest and claimed there were none available. Their response time is frustratingly slow at this store, prompting me to reach out to other dealerships myself and I found one at Kia West. When I informed Kia North about the availability of a 2024 model at Kia West dealership, they stated they couldn't access it even though Kia West informed me Kia North should be able to access it. (Seriously, what is the point of looking around at other stores if you can't acccess them?) It seemed clear that they preferred to sell me a 2025 model at a 6% interest rate instead. I walked out as they refused to honor their agreement. More

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Had situation at home causing limited time at dealership for a recall. Thanks to Noah and Jose Vega, they got me in and work completed withing 1-1/2 hours! for a recall. Thanks to Noah and Jose Vega, they got me in and work completed withing 1-1/2 hours! More

by whitehouse792 Verified Customer Verified Customer

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The dealership was honest and straight forward. Very easy to quirk with. I will deal with them again in the future. Very easy to quirk with. I will deal with them again in the future. More

by robmartinflorida Verified Customer Verified Customer

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I was on my way home to Ft. Lauderdale when my car broke down. Greenway Kia dealership took great care of me by finding out what was wrong with my car, putting me in a rental s Lauderdale when my car broke down. Greenway Kia dealership took great care of me by finding out what was wrong with my car, putting me in a rental so I could get home before the hurricane came. They made sure everything was working before I picked it back up. Noah was very kind , and assured me of they would get me my rental before the storm and they would be sure to find the problem and fix it before me driving back to Ft. Lauderdale. The problem was fixed and I returned home safe! More

by joshuuabell1 Verified Customer Verified Customer

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My time with this dealership was anything but professional. I made an appointment to test drive a vehicle and when I get there the car was clearly not looked at beforehand. The dashboard was not professional. I made an appointment to test drive a vehicle and when I get there the car was clearly not looked at beforehand. The dashboard was not working and the salesman didn’t know how to work the technology in the car. The general sales manager is the epitome of sleazy car salesman. I put a deposit down on a vehicle to hold it over the weekend and I asked for it to get it in writing that I get my money back if it’s not to my satisfaction and they hand wrote it illegibly on printer paper without his name on it. The key fob did not have the emergency key that is required inside and that took two weeks to get it cut and to me. I would like to never deal with his dealership again. More

by dreamiceli Verified Customer Verified Customer

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