Jose Valdivia
Jose Valdivia at Al Piemonte Buick GMC
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Jose Valdivia

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7
227 Reviews

Dealership Experience

3 yrs, 9 mos

Languages Spoken

English English

Spanish Spanish

4.7

227 Reviews

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227 Reviews of Jose Valdivia

December 21, 2024

Dealership Rating
Employee Rating

Great service honest professional and complete . Coffee and snacks while waiting for your vehicle.. am truly satisfied More

by MIGHTYMIC51
Service Price Transparency
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Recommend Dealer
Yes

December 19, 2024

Dealership Rating
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Todd has been really helpful in servicing my Car needs and responsive in getting any additional assistance from other departments if we were ready to do a trade in. More

by margaret
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

Dec 21, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words, Margaret! We're thrilled to hear that Todd has been so helpful in addressing your car needs and providing responsive assistance at Al Piemonte Buick GMC. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2024

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Got an oil change for $75 and they didn’t even put air in the tires More

by DISCO245
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

Dec 05, 2024

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that the oil change service did not fully meet your expectations, particularly regarding the tire pressure. At Al Piemonte Buick GMC, we strive to provide comprehensive service. If you'd like to discuss this matter, please don't hesitate to contact us. We appreciate your input and hope to better serve you in the future. The Al Piemonte Buick GMC Team 888-851-4025

November 24, 2024

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Service was very satisfactory. Everyone there is very professional and a great experience with Jose, who is very professional. More

by EMMAJORDAN68
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that your service experience at Al Piemonte Buick GMC was satisfactory and that you found our team, especially Jose, to be professional. We appreciate your kind words and hope to see you again for your future needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 23, 2024

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Service Rep was helpful and polite. Location was convenient. Would go there again for service More

by JIAB214
Service Price Transparency
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Recommend Dealer
Yes
Nov 25, 2024

Al Piemonte Buick GMC responded

Thank you for your kind review! We're thrilled to hear that you found our service representative helpful and polite, and that our location was convenient for you. We look forward to assisting you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 13, 2024

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Great experience. Todd has been very good with the maintenance that has to be done on my car. More

by SOMEWHERE80
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

Nov 14, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC. It's wonderful to know that Todd has provided excellent service with your car's maintenance. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 06, 2024

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They got my vehicle in very quickly and started repairs immediately. Repairs were made in one day and they really helped me out as I was 7 hours from home and needed to get back to work. Customer service w More

by TREVORDUNN87
Service Price Transparency
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Recommend Dealer
Yes
Nov 08, 2024

Al Piemonte Buick GMC responded

Thank you, for your wonderful review! We're thrilled to hear that we could assist you quickly with your repairs and get you back on the road. Our team at Al Piemonte Buick GMC always strives to provide excellent customer service, and we're glad you experienced that during your visit. We look forward to seeing you again if you're ever in the area! Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 05, 2024

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Great job all around. On time and in and out. They kept me informed the entire time. More

by TKLEINHARDT
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Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

Nov 06, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Al Piemonte Buick GMC. Keeping our customers informed and providing timely service is a top priority for us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 04, 2024

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Always prompt, courteous service. Exceptionally comfortable waiting area. All my vehicle's maintenance is performed at Al Piemonte. More

by LOUC1
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Recommend Dealer
Yes

Other Employees Tagged: Monique Smith

Nov 06, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear you consistently receive prompt and courteous service at Al Piemonte Buick GMC. Our comfortable waiting area is designed to make your experience enjoyable while your vehicle is being maintained. We appreciate your trust in us for all your vehicle's maintenance needs and look forward to serving you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 03, 2024

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Been coming back since 2015 and will continue to come back. Friendly helpful and knowledgeable staff. Have never had an issue with the service performed on my vehicle. More

by CARLSONWOLFMAN
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Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

Nov 05, 2024

Al Piemonte Buick GMC responded

Thank you for your continued support and for sharing your positive experience with us! We’re thrilled to hear that our friendly and knowledgeable staff have consistently met your needs since 2015. At Al Piemonte Buick GMC, we strive for excellence in service, and it’s great to know we’ve hit the mark for you. We look forward to seeing you again for your future vehicle needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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