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Jose Valdivia
Jose Valdivia at Al Piemonte Buick GMC
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Jose Valdivia

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7
223 Reviews

Dealership Experience

3 yrs, 8 mos

Languages Spoken

English English

Spanish Spanish

4.7

223 Reviews

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223 Reviews of Jose Valdivia

November 13, 2024

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Employee Rating

Great experience. Todd has been very good with the maintenance that has to be done on my car. More

by SOMEWHERE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Nov 14, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC. It's wonderful to know that Todd has provided excellent service with your car's maintenance. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 06, 2024

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Employee Rating

They got my vehicle in very quickly and started repairs immediately. Repairs were made in one day and they really helped me out as I was 7 hours from home and needed to get back to work. Customer service w More

by TREVORDUNN87
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Al Piemonte Buick GMC responded

Thank you, for your wonderful review! We're thrilled to hear that we could assist you quickly with your repairs and get you back on the road. Our team at Al Piemonte Buick GMC always strives to provide excellent customer service, and we're glad you experienced that during your visit. We look forward to seeing you again if you're ever in the area! Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 05, 2024

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Employee Rating

Great job all around. On time and in and out. They kept me informed the entire time. More

by TKLEINHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Nov 06, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Al Piemonte Buick GMC. Keeping our customers informed and providing timely service is a top priority for us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 04, 2024

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Employee Rating

Always prompt, courteous service. Exceptionally comfortable waiting area. All my vehicle's maintenance is performed at Al Piemonte. More

by LOUC1
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Monique Smith

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Nov 06, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear you consistently receive prompt and courteous service at Al Piemonte Buick GMC. Our comfortable waiting area is designed to make your experience enjoyable while your vehicle is being maintained. We appreciate your trust in us for all your vehicle's maintenance needs and look forward to serving you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 03, 2024

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Been coming back since 2015 and will continue to come back. Friendly helpful and knowledgeable staff. Have never had an issue with the service performed on my vehicle. More

by CARLSONWOLFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Nov 05, 2024

Al Piemonte Buick GMC responded

Thank you for your continued support and for sharing your positive experience with us! We’re thrilled to hear that our friendly and knowledgeable staff have consistently met your needs since 2015. At Al Piemonte Buick GMC, we strive for excellence in service, and it’s great to know we’ve hit the mark for you. We look forward to seeing you again for your future vehicle needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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2nd time at there mechanic service they said tge issue is fixed. Then I take a uber 45 mins to pick up my truck and problem isn't fixed. Really annoying taking Uber back an forth an never have a loaner for m More

by DAVIDGAR1127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Todd Froehlich

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Nov 01, 2024

Al Piemonte Buick GMC responded

Thank you for sharing your experience with us. We understand how frustrating it can be to make arrangements only to find that the issue with your truck is still unresolved. At Al Piemonte Buick GMC, we aim for the highest standards in our service, and we appreciate your feedback as we work to improve. We encourage you to reach out to us directly so we can look into this matter further. Thank you for your understanding, and we hope to resolve this for you soon. The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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Employee Rating

First oil change. Service was very good. Friendly staff. Checked out an issue I had, assured me everything checked out and was up to date. More

by CFSTEFFENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Nov 02, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear that your first oil change at Al Piemonte Buick GMC went smoothly and that our friendly staff could assist you with your concerns. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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Employee Rating

I would highly recommend this location. The service was quick and the team was very professional. More

by RA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Nov 02, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We appreciate your recommendation and are thrilled to hear that you found our service quick and our team professional. At Al Piemonte Buick GMC, we strive to provide the best experience possible. We look forward to seeing you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

October 30, 2024

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Employee Rating

They worked quickly and got the jobe done. I do wish they would have told me the left side caliper should have been replaced since now my truck pulls to the left. More

by CTAM1972
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 02, 2024

Al Piemonte Buick GMC responded

Thank you for your feedback. We appreciate your comments about the quick service you received at Al Piemonte Buick GMC. I understand your concern regarding the left side caliper not being replaced and the pulling issue with your truck. Please feel free to reach out to us directly so we can address this situation and ensure your truck is performing at its best. Thank you for choosing Al Piemonte Buick GMC! The Al Piemonte Buick GMC Team 888-851-4025

October 25, 2024

Dealership Rating
Employee Rating

What do I saying had a oil and filter change that all I did it was good More

by SSSUPERSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Oct 28, 2024

Al Piemonte Buick GMC responded

Thank you for choosing Al Piemonte Buick GMC for your oil and filter change! We're glad to hear that your experience was good. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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