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Jose Valdivia
Jose Valdivia at Al Piemonte Buick GMC
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Jose Valdivia

Service Advisor

Al Piemonte Buick GMC

364 W Grand Ave
Elmhurst, IL 60126

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4.7
229 Reviews

Dealership Experience

3 yrs, 10 mos

Languages Spoken

English English

Spanish Spanish

4.7

229 Reviews

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229 Reviews of Jose Valdivia

January 19, 2025

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Employee Rating

Service is great here. Been coming here for a few years now with my Cadillac Escalade. More

by FRACKOWIAKMIKE
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Jan 20, 2025

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you've had great experiences at Al Piemonte Buick GMC over the years with your Cadillac Escalade. We truly appreciate your loyalty and look forward to seeing you again for your future service needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

January 02, 2025

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Employee Rating

Great service, gave me updates during the service. Lounge had snacks and a coffee machine. Great service for the customer More

by GABY9900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Jan 03, 2025

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that you enjoyed our service and the amenities in our lounge. Keeping our customers updated is important to us. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 21, 2024

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Great service honest professional and complete . Coffee and snacks while waiting for your vehicle.. am truly satisfied More

by MIGHTYMIC51
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Service Time
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Recommend Dealer
Yes
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Dec 23, 2024

Al Piemonte Buick GMC responded

Thank you for the wonderful review! We at Al Piemonte Buick GMC are thrilled to hear that you had a great experience with our service. We're glad you enjoyed the coffee and snacks while you waited. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 19, 2024

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Todd has been really helpful in servicing my Car needs and responsive in getting any additional assistance from other departments if we were ready to do a trade in. More

by margaret
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Dec 21, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words, Margaret! We're thrilled to hear that Todd has been so helpful in addressing your car needs and providing responsive assistance at Al Piemonte Buick GMC. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

December 04, 2024

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Got an oil change for $75 and they didn’t even put air in the tires More

by DISCO245
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Dec 05, 2024

Al Piemonte Buick GMC responded

Thank you for your feedback. We understand that the oil change service did not fully meet your expectations, particularly regarding the tire pressure. At Al Piemonte Buick GMC, we strive to provide comprehensive service. If you'd like to discuss this matter, please don't hesitate to contact us. We appreciate your input and hope to better serve you in the future. The Al Piemonte Buick GMC Team 888-851-4025

November 24, 2024

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Employee Rating

Service was very satisfactory. Everyone there is very professional and a great experience with Jose, who is very professional. More

by EMMAJORDAN68
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Workmanship
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Recommend Dealer
Yes
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Nov 25, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We're delighted to hear that your service experience at Al Piemonte Buick GMC was satisfactory and that you found our team, especially Jose, to be professional. We appreciate your kind words and hope to see you again for your future needs! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 23, 2024

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Service Rep was helpful and polite. Location was convenient. Would go there again for service More

by JIAB214
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Service Time
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Recommend Dealer
Yes
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Nov 25, 2024

Al Piemonte Buick GMC responded

Thank you for your kind review! We're thrilled to hear that you found our service representative helpful and polite, and that our location was convenient for you. We look forward to assisting you again at Al Piemonte Buick GMC! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 13, 2024

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Employee Rating

Great experience. Todd has been very good with the maintenance that has to be done on my car. More

by SOMEWHERE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Nov 14, 2024

Al Piemonte Buick GMC responded

Thank you for your kind words! We're thrilled to hear that you had a great experience at Al Piemonte Buick GMC. It's wonderful to know that Todd has provided excellent service with your car's maintenance. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 06, 2024

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Employee Rating

They got my vehicle in very quickly and started repairs immediately. Repairs were made in one day and they really helped me out as I was 7 hours from home and needed to get back to work. Customer service w More

by TREVORDUNN87
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Workmanship
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Service Communication
Recommend Dealer
Yes
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Nov 08, 2024

Al Piemonte Buick GMC responded

Thank you, for your wonderful review! We're thrilled to hear that we could assist you quickly with your repairs and get you back on the road. Our team at Al Piemonte Buick GMC always strives to provide excellent customer service, and we're glad you experienced that during your visit. We look forward to seeing you again if you're ever in the area! Safe travels! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

November 05, 2024

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Employee Rating

Great job all around. On time and in and out. They kept me informed the entire time. More

by TKLEINHARDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Froehlich

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Nov 06, 2024

Al Piemonte Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Al Piemonte Buick GMC. Keeping our customers informed and providing timely service is a top priority for us. We look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

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