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![Jose Valdes at CDJR of Leesburg](http://cdn-user.dealerrater.com/images/dealer/1776/employees/6e15487a317d.jpg)
492 Reviews
Write a Review492 Reviews of Jose Valdes
June 15, 2024
Excellent professional service, first time with Carlos and most recent with Jose. From the moment of my arrival, until the time my Jeep was serviced, it was a great experience. I rate your service depart and most recent with Jose. From the moment of my arrival, until the time my Jeep was serviced, it was a great experience. I rate your service department a "FIVE STAR" for exceptional customer service. Will definitely be back again! Carlos and Jose, thank you again for all your help. More
Other Employees Tagged: Carlos Mendoza
June 15, 2024
The service tech, Jose Valdex courteous and professional. He let me know as to the progress of the service and recommended additional services. However when I got home I found the passenger side consul cove He let me know as to the progress of the service and recommended additional services. However when I got home I found the passenger side consul cover was loose where the tech had not replaced it properly following the cabin filter check. I notified Jose by text but never heard back. I also notified the person who did a follow-up phone call requesting me to complete this survey. Still no offer to correct the loose panel issue. Suggest a Quality Assurance program to make sure the customer's vehicle has been completely buttoned up before returning the vehicle to the customer. Thank you. More
June 15, 2024
Jamie was very helpful and professional. I drive an hour to come to this dealership for service because of the customer service. I really like to personalized service videos. I highly recomm I drive an hour to come to this dealership for service because of the customer service. I really like to personalized service videos. I highly recommend them. More
Other Employees Tagged: Jamie
June 14, 2024
I went for a service for my car and it was not successful the super expensive prices the person who attended me an arrogant as if he hated his job I had a bad experience at the dealer the super expensive prices the person who attended me an arrogant as if he hated his job I had a bad experience at the dealer More