Jose Teran

I recently had to bring my blackwing back twice for the same problems that they said they fixed/was gonna fix 😡 same problems that they said they fixed/was gonna fix 😡 More

by ZENOFAMILY713 Verified Customer Verified Customer

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Great person. Helped me out a lot to get my vehicle fixed. Very helpful person Helped me out a lot to get my vehicle fixed. Very helpful person More

by MREED12 Verified Customer Verified Customer

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Great service always five star We have purchased 6 Escalades in the past 6 years! Escalades in the past 6 years! More

by jedison Verified Customer Verified Customer

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Ainsley is great but feel like the mechanics are not meeting the same level of expertise meeting the same level of expertise More

by ZENOFAMILY713 Verified Customer Verified Customer

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The service was great and the text updates kept me aware of he cars progress. of he cars progress. More

by MTHOMAS102 Verified Customer Verified Customer

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Overall Big Star has been great with handling my maintenance and recent repair. They have a great place to work while I wait which is comfortable and convenient. maintenance and recent repair. They have a great place to work while I wait which is comfortable and convenient. More

by bbuzzelli Verified Customer Verified Customer

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My service advisor could have smiled sounded more happy to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. H to help other than when it came to explaining the survey and she need 10. She was busy on the phone so another guy helped me until she was able to. However, she never greeting me and didn't seem genuine. THANKS to the guy that helped order my part and read the codes on my truck. More

by GWENSIMS04 Verified Customer Verified Customer

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If you are looking for a dealership, that will take care of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience a of your absolute every need, make you feel like you are number one priority. Then this is the dealership for you. I have never had a bad experience at this dealership! They are trustworthy, they are honest! I am beyond thankful for them. They have exceptional customer service. More

by Chelseyd1215 Verified Customer Verified Customer

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Jose Teran did a great job on helping us. The new/updated design to the dealership looks good as well. Thanks, Big Star Cadillac! The new/updated design to the dealership looks good as well. Thanks, Big Star Cadillac! More

by MCNIELJARED Verified Customer Verified Customer

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This is was my 1st time going to Big Star. Overall great experience! I will definitely be back! Overall great experience! I will definitely be back! More

by tdgco2004 Verified Customer Verified Customer

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