Jose Santiago
Jose Santiago at Fair Oaks Ford

Jose Santiago | Page 3

Sales Consultant

Fair Oaks Ford

2055 W Ogden Ave
Naperville, IL 60540

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4.9
78 Reviews

Languages Spoken

English English

Spanish Spanish

4.9

78 Reviews

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78 Reviews of Jose Santiago

December 30, 2022

Dealership Rating
Employee Rating

Not a bad experience had a great quick in and out session flawless transaction thanks y’all More

by James
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hopkins

Jan 01, 2023

Fair Oaks Ford responded

Hi James, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

December 29, 2022

Dealership Rating
Employee Rating

Very good dealership. Had a positive experience. Everything was great from beginning to end. I am out of state and they followed up and made sure everything was good. Tha More

by angecorpsc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 31, 2022

Fair Oaks Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

November 27, 2022

Dealership Rating
Employee Rating

The dealership is all the employees and the ones we worked with were very professional. Our sales representative was outstanding, very knowledgeable and also listened to any of our questions or concern More

by Donald9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeremy Hopkins, Moe Adballah

Nov 28, 2022

Fair Oaks Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Please let us know if there is ever anything else we can do for you! Safe travels!

Nov 28, 2022

Donald9 responded

I still can’t get my Ford Pass app to except my new 2020 Ford Edge. Sales rep tried and let Ford know but still not working. Please help!

November 26, 2022

Dealership Rating
Employee Rating

Jose got my custom transit 2023 order placed this summer, and although it took a while for it to finally arrive, I'm absolutely thrilled with the vehicle. The team at Fair Oaks are great and were never push More

by Chris D
Sales Price Transparency
Recommend Dealer
Yes
Nov 28, 2022

Fair Oaks Ford responded

Hi Chris, your comments keep us motivated and working hard for all our guests! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

November 17, 2022

Dealership Rating
Employee Rating

Wonderful place and people to do business with! Jose S, Jimmy S, and Bajes were so helpful and kind! They all know how to go that extra mile for their customers. I will recommend Fair Oaks to all I More

by btomaszewski1056
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Badges Faraj, Jimmy Samhan

Nov 18, 2022

Fair Oaks Ford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Fair Oaks Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 27, 2022

Dealership Rating
Employee Rating

Thank you 😊 for your great sale. I'm enjoying my Lincoln Continental and my ❤️ also. More

by agibson45
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Garcia

Nov 02, 2022

Fair Oaks Ford responded

Hi, we appreciate your feedback! We hope to be of service to you again! Take care!

October 12, 2022

Dealership Rating
Employee Rating

Jose Santiago was great to work with, very patient while I worked through my trade-in options and very professional throughout the whole process! More

by vsantoro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Oct 14, 2022

Fair Oaks Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 21, 2022

Dealership Rating
Employee Rating

Jose is very considerate and answer all my questions, the dealership gives no pressure during the buying process. I’m satisfied. More

by jacky.bb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Fair Oaks Ford responded

Hi, we're pleased to hear everything was completed to your satisfaction! At Fair Oaks Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

September 20, 2022

Dealership Rating
Employee Rating

Traded in my car and bought a new one. Got a great deal and the dealership staff was really helpful! More

by jvp0519
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 23, 2022

Fair Oaks Ford responded

Hi, thank you for your kind words and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

September 15, 2022

Dealership Rating
Employee Rating

I continue to do business with FairOaks because everyone there takes good care of me. Very important to me is the service department there. Too many names to mention, but thank you Trevor. My 2015 Ford Tra More

by Neal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Sep 17, 2022

Fair Oaks Ford responded

Hi Neal, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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