I had a good experience at Norms dealership.
Jose Sanchez was very helpful and professional answer all my questions. Thank you!!
Jose Sanchez was very helpful and professional answer all my questions. Thank you!!
More
by brelanely25
Verified Customer
Verified Customer
Jun 02, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Thanks for the awesome feedback! José is glad he could answer all your questions and make your visit smooth. We appreciate you choosing Norm Reeves Honda and look forward to helping you again whenever you need us.
The best of the best!
Definitely a good person and excellent on what he does! I would definitely recommend him on everything!
Definitely a good person and excellent on what he does! I would definitely recommend him on everything!
More
by Keyla
Mar 31, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Keyla, thank you for such an enthusiastic review! We’re delighted to know that Jose Sanchez made a strong impression with his excellent service. Your recommendation means a lot to us, and we hope you’ll keep us in mind for all your future automotive needs.
I went through the Costco Auto Program and Linda Ly was
my first point of contact. What a lovely person to work with. I found the car online that I wanted and the sale and paperwork was completed within 2
my first point of contact. What a lovely person to work with. I found the car online that I wanted and the sale and paperwork was completed within 2 hours! Jose Sanchez finished up the paperwork and Ramzi completed the financials. Jose was extremely accommodating and came in early the next day when I picked up my car. The process was so simple and no pressure at all. I'm extremely happy with my purchase and the process!
More
by drakecrow
Feb 25, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congrats on your new-to-you Honda, Drake! We're thrilled to hear your experience was smooth and wrapped up in just two hours. It sounds like Linda, Jose, and Ramzi took great care of you! Thanks for choosing us—we look forward to seeing you at your first service visit!
Very nice and professional
Super attentive and
patient
Not pushy like many others there and i appreciate that
patient
Not pushy like many others there and i appreciate that
More
by Val
Verified Customer
Verified Customer
Feb 24, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We wish you the very best with your new Honda, Val! We're so glad that you felt comfortable and eased into the car-buying process. If you're considering adding accessories, we will be happy to show you what's new. Thank you!
Excellent service will be returning for my next car here
to this location when I’m ready to trade in my car
to this location when I’m ready to trade in my car
More
by jice117
Verified Customer
Verified Customer
Feb 24, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new Honda! We're flattered that you will be returning in the future to trade in your car. In the meantime, we hope that we will see you for your first service appointment, which you can schedule online. Thank you!
Excellent service Honda fit best vehicle ever had service
men on top of care situations .thanks
men on top of care situations .thanks
More
by richardvmadrid
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2025 -
Norm Reeves Honda Superstore Cerritos responded
We're so pleased that you felt your Honda received such great service from our team, Richard! We rely on feedback like yours to ensure that we're staying on track for service. If you need an appointment in the future, please feel free to book your appointment online. Thank you!
Very nice experience in selecting a car but
finance/registration department lacks customer experience handling.
finance/registration department lacks customer experience handling.
More
by amar shergill
Verified Customer
Verified Customer
Other Employees Tagged:
Jose Magana
, Eddy showed us the car. 5 star eddy.
Jan 02, 2025 -
Norm Reeves Honda Superstore Cerritos responded
Congratulations on your new car, Amar! We appreciate the feedback on your experience with our finance department. Your feedback will be valuable in making sure that we're providing a five-star experience to all our shoppers. Thanks so much for stopping by, and we look forward to seeing you for your first service appointment!
I have been a loyal customer of Jose Sanchez for many
years and have purchased over 10 cars from him. Jose’s dedication, professionalism, and exceptional customer service are unmatched. He consistently g
years and have purchased over 10 cars from him. Jose’s dedication, professionalism, and exceptional customer service are unmatched. He consistently goes above and beyond to make every car-buying experience smooth and enjoyable.
What sets Jose apart is his genuine care for his customers. He takes the time to understand their needs and ensures they drive away in the perfect vehicle. His extensive knowledge, honesty, and ability to find the best deals are why I keep coming back.
If you’re looking for a trustworthy, dependable, and personable salesman, Jose Sanchez is the absolute best. I highly recommend him to anyone looking to buy a car—you won’t be disappointed!
Thank you, Jose, for always exceeding expectations!
More
by Evettemichellee
Dec 30, 2024 -
Norm Reeves Honda Superstore Cerritos responded
Wow—thank you for your unwavering loyalty and for sharing such glowing feedback about Jose! It’s clear his dedication, professionalism, and personalized care have made a lasting impression over the years. Helping you find the perfect vehicle time and time again is a testament to the exceptional service we strive to provide. We’ll make sure Jose knows how much you value his efforts. Thank you for your continued trust in us, and we can’t wait to assist you with your next car-buying journey!
Norm Reeves Service department employee are all helpful
and awesome. Mr Javier Pena was very polite and he knows everything I want for my vehicle maintenance.
and awesome. Mr Javier Pena was very polite and he knows everything I want for my vehicle maintenance.
More
by Bobot228
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Javier Pena is excellent
Dec 06, 2024 -
Norm Reeves Honda Superstore Cerritos responded
It makes us happy to know that a customer received satisfying service for their car! Thanks for letting us know and the praise for Javier. See you next time you stop by!
Everything's ok, service reliable and fast, as always,
Javier Peña is an excellent advisor,
Javier Peña is an excellent advisor,
More
by Mario Sevilla
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2024 -
Norm Reeves Honda Superstore Cerritos responded
We're glad to hear that Javier is delivering the quality service we strive for. Thanks for your perfect rating, and visit us again any time!