Jose Rubio

The personnel and dealer as a whole was prompt, courteous and professional. Thank you all and professional. Thank you all More

by lvberry Verified Customer Verified Customer

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Very good people to work with really tried to help. Thanks Clay Cooey for my new car. Thanks Clay Cooey for my new car. More

by mrbelfrey Verified Customer Verified Customer

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I was told Nissan would be notified of transaction. No draft for vehicle traded in but they did draft. Even I called Nissan, I was told they didn’t see a transaction or payoff. I was then told could ta No draft for vehicle traded in but they did draft. Even I called Nissan, I was told they didn’t see a transaction or payoff. I was then told could take up to 6 weeks for sale to be noted. This means they might draft my account again for the month of November too. More

by armatausa Verified Customer Verified Customer

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I’m extremely disappointed with my experience at Courtesy Nissan regarding the handling of my canceled service contracts. I submitted my cancellation request on August 15, 2025, but the dealership failed to Nissan regarding the handling of my canceled service contracts. I submitted my cancellation request on August 15, 2025, but the dealership failed to process it until September 30, 2025—a full six weeks later. Even worse, the refund (around $5,000) was issued to the dealership, which has still not forwarded the funds to my lienholder, PNC Bank, as required. Both PNC and I have contacted the dealership multiple times, but as of mid-October, the refund still hasn’t been remitted. This kind of delay is unacceptable and unethical, especially when dealing with financed vehicles where refunds must go directly to the lienholder. It has now been more than two months since I canceled the contracts, and Courtesy Nissan continues to hold money that is not theirs to keep. I’m filing formal complaints with the Texas DMV Dealer Enforcement Division and the Texas Attorney General’s Consumer Protection Division if payment is not remitted within 10 days, and I strongly caution anyone financing a vehicle or purchasing extended service contracts through this dealership to proceed with extreme care. Timely communication and honest financial practices are the foundation of trust between a dealer and its customers — and in my case, Courtesy Nissan has failed badly in both areas. More

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Darris was excellent patient and knowledgeable made me feel like I wasn’t being sold to but provided with an experience I sincerely appreciate the time he took with me and I hope he still working there wh feel like I wasn’t being sold to but provided with an experience I sincerely appreciate the time he took with me and I hope he still working there when I’m ready for another vehicle. It’s sometimes hard to find people that are genuine about what they do but I must say y’all have an excellent salesperson More

by JCALDWELL214469 Verified Customer Verified Customer

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Chris Kye was great. Really listened to my needs and sold me a car that I wasn’t even there to see. The finance dept was pushy and took longer than expected and also made Really listened to my needs and sold me a car that I wasn’t even there to see. The finance dept was pushy and took longer than expected and also made me feel bad for not buying the extended warranty (of whatever they were selling as an add on) I didn’t appreciate the attitude he gave when I said no for the 15th time. Then he got snappy when I took my time signing the final papers. There was zero customer service in the finance office. But Chris made up for it by delivering the car to my home under my terms since it was a gift for my son. More

by NURSESMITH75 Verified Customer Verified Customer

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The dealership is only after the customer's money, not customer satisfaction, and they never honestly tell me about the car's problems. I have no satisfaction at all and I would not recommend this place t customer satisfaction, and they never honestly tell me about the car's problems. I have no satisfaction at all and I would not recommend this place to anyone. More

by HESSIH839 Verified Customer Verified Customer

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Helpful and persistent. Willing to work with us to close the deal. Excellent Customer Service. Willing to work with us to close the deal. Excellent Customer Service. More

by lady_g9980 Verified Customer Verified Customer

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He did and amazing job helping me find my dream car I would recommend him 1000 times would recommend him 1000 times More

by triciagreedyy24 Verified Customer Verified Customer

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A friendly place to buy a car. I recommend the dealership, it was an easy process. I recommend the dealership, it was an easy process. More

by alexdavidjenkins Verified Customer Verified Customer

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