Jose Rodriguez
Jose Rodriguez at Aaron Ford of Poway
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Jose Rodriguez

KBB Buying Manager

Aaron Ford of Poway

12740 Poway Rd
Poway, CA 92064

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4 Reviews
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4 Reviews

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4 Reviews of Jose Rodriguez

July 06, 2023

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Employee Rating

Sold my special ordered Ford Maverick to someone else without notifying me that my car was arrived to dealership. Never called back or emailed to notify me about status of my order after car was delivere More

by mova33
Recommend Dealer
No

Other Employees Tagged: Alfonso Galindo-Pellegrin, Vishal Sharma

Jul 12, 2023

Aaron Ford of Poway responded

I want to sincerely apologize for the miscommunication and inconvenience you experienced with your order. We strive to provide excellent customer service, and this is never the experience we strive to offer. I will further discuss what went wrong internally to ensure matters like this do not happen in the future. In the meantime, I would like to speak with you directly and see what more we can do to make this right. Please reach out when you can. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronfordofpoway.com, (858) 748-1400 ext. 2321

July 02, 2023

Dealership Rating
Employee Rating

Everyone at the dealership was very friendly. It was a no pressure experience. I would recommend them to all my friends and family. My salesperson, Tim Brown, was great to work with. If you need More

by william.beckelhimer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mulham Kodaimati, Mahyar Ghavami, Cameron Cole , Vishal Sharma, Tim Brown

Jul 03, 2023

Aaron Ford of Poway responded

Thanks for the great review, William! We're so glad to hear that you had a friendly and no-pressure experience at Aaron Ford of Poway. We appreciate your recommendation and we'll be sure to pass along your kind words to Tim!

June 23, 2023

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Employee Rating

Worst experience I’ve ever had attempting to purchase a truck that I ordered in January 2023. Finally came in June 2023. Went to buy it at MSRP because that was what was told to me. Me and the finance guy More

by Trung.Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Isra Korkmaz, Kriti Sharma, Vishal Sharma

Jul 03, 2023

Aaron Ford of Poway responded

Trung, we apologize for the frustration and disappointment you experienced during your truck purchase. It's important to us that our customers feel valued and well-informed throughout the buying process, so it's disappointing to hear that we missed the mark in your case. We appreciate your feedback and will use it to improve our practices moving forward. If there is anything more we can do for you, please don't hesitate to reach out. Thank you, Kriti Sharma - Business Operations Manager - kriti@aaronfordofpoway.com, (858) 748-1400 ext. 2321

May 27, 2023

Dealership Rating
Employee Rating

I recently purchased a 2023 Ford Maverick XL from Aaron Ford or Poway. I had a tricky deal because my business is so new, but Tim Brown and the GM Vishal and Juan Rodriguez worked to get the deal done. Hap More

by CurlyDan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Brown

May 29, 2023

Aaron Ford of Poway responded

Congratulations on your new 2023 Ford Maverick XL! We appreciate your trust in Aaron Ford of Poway and are happy to hear that Tim, Vishal, and Juan made it a smooth transaction. Thank you for the recommendation - take care!

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