Jose Martinez
Jose Martinez at James Wood Motors, Inc - Buick Chevrolet GMC Hyundai
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Jose Martinez

Parts Advisor

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai

2111 US-287
Decatur, TX 76234

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4.7
15 Reviews

Dealership Experience

9 yrs, 6 mos

Specialties & Trainings

Parts Specialist

4.7

15 Reviews

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15 Reviews of Jose Martinez

March 17, 2025

Dealership Rating
Employee Rating

Tried to give them several chances to make things right and just kept making things worse. You are losing a once a month oil service, other service work needed and us purchasing anymore vehicles there More

by roger1595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brandt Wicker, Dason Howard , Karen Pattison

Mar 20, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for sharing your experience with us, Roger. I understand your frustration and would like to hear more about your situation. At James Wood Chevrolet Buick GMC Decatur, we strive for high standards of service, and your feedback is vital to us. Please feel free to reach out directly so we can work towards a resolution. Paul Johnson - Service Manger - 940-627-7664 - pjohnson@jameswood.com

March 10, 2025

Dealership Rating
Employee Rating

Clay Estes, and Tyler Mayfield are always a pleasure to work with. The process was smooth, the communication was consistent, and the hospitality was top notch. The trade in of my previous vehicle was of fa More

by Chacon49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2025

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your fantastic review! We're thrilled to hear that you had a smooth experience with Tyler, Clay and the team at James Wood Chevrolet Buick GMC Decatur. Your kind words about our communication and hospitality mean a lot to us. We appreciate your loyalty and look forward to serving you for many years to come. Please do visit us again soon! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

December 02, 2024

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Employee Rating

Shawn Hoe was my service man and he took care of me like he always does , I've been coming to James woods for many years and Shawn is my go to guy More

by SHAKEY6959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 04, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Shawn consistently provides excellent service for you at James Wood Chevrolet Buick GMC Decatur. I appreciate your loyalty over the years and look forward to seeing you again for your future service needs! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

October 31, 2024

Dealership Rating
Employee Rating

Clayton Estes was fantastic, helped me find the right truck and we were able to take care of most of the buying process before I even set foot at the dealership. Once we went over the last details, he r More

by pnoonan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Clay Estes, Rusty Ford

Nov 02, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful review! I'm thrilled to hear that Clayton and Ruben provided you with such a great experience at James Wood Chevrolet Buick GMC Decatur. It's fantastic to know that their knowledge and professionalism made the truck-buying process smooth and enjoyable for you. I appreciate your feedback and look forward to welcoming you back for your next visit! Enjoy your new truck! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

September 25, 2024

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Employee Rating

Awesome as always. Chevy Silverado advisor Zach is extremely knowledgeable and very professional. Russell in the parts department is extremely knowledgeable as well. Al More

by martyvaldez1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 26, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at James Wood Chevrolet Buick GMC Decatur. It's wonderful to know that Zach and Russell made a positive impact with their knowledge and professionalism. We appreciate your support and look forward to assisting you again in the future! Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

September 06, 2024

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Employee Rating

Best salesman I have ever had the pleasure to meet and buy a vehicle from. I will be back. More

by workaholic1700
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Wheat

Sep 09, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your wonderful feedback! I'm thrilled to hear you had a great experience with our sales team at James Wood Chevrolet Buick GMC Decatur. I look forward to seeing you again for your next vehicle purchase! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 18, 2024

Dealership Rating
Employee Rating

Clay Estes very helpful in trying to get us in the truck that we were looking for More

by pattersonsauto
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jul 19, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words and 5-star review! We're delighted to hear that you had a positive experience with us at James Wood Chevrolet Buick GMC Decatur. Clay is indeed committed to helping customers find their perfect vehicle. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

July 05, 2024

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Employee Rating

Great experience with Kathy and with all the dealership personal. I would highly recommend this dealership and Kathy Spurgeon More

by jlmmpb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 08, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for choosing James Wood Chevrolet Buick GMC Decatur and for the 5-star review. We are thrilled to hear that you had a great experience with Kathy and our entire team. We appreciate your recommendation and look forward to assisting you again in the future. Drive safely! Sincerely, Brandt Wicker General Sales Manager 940-627-2177 bwicker@jameswood.com

June 16, 2024

Dealership Rating
Employee Rating

James wood has always been a friendly dealership, always quick to help or answer any questions about my vehicle as well as having a great service department. I purchased my vehicle from them & they had to t More

by bandehouston1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for your kind words about your experience with James Wood Chevrolet Buick GMC Decatur! I am thrilled to hear that you found our dealership friendly and helpful. I appreciate your business and look forward to assisting you with any future needs. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

June 15, 2024

Dealership Rating
Employee Rating

Bryan Stanley offered great customer service. Service manager was great as well. Good work!!! Thank you! More

by ryan.henson8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rocco Rotundo, Bryan Stanley

Jun 18, 2024

James Wood Motors, Inc - Buick Chevrolet GMC Hyundai responded

Thank you for the positive review! I'm glad you had a great experience at James Wood Chevrolet Buick GMC Decatur. I look forward to serving you again in the future. Sincerely, Nick Huff, Service Director 940-627-7664 nhuff@jameswood.com

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