Jose Magana
Jose Magana at Audi Fletcher Jones
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Jose Magana

Service Advisor

Audi Fletcher Jones

1275 Bristol St
Costa Mesa, CA 92626

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146 Reviews
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146 Reviews

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146 Reviews of Jose Magana

September 19, 2023

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Employee Rating

My experience with the service department has been something I've never experienced in interactions with other businesses. Top quality customer care! More

by Chris B.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Derek Chaves

August 26, 2022

Dealership Rating
Employee Rating

Jose Magana has given me excellent service for the past nine years! It's one of the reasons I've had four A6s! More

by Freddy553322
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 29, 2022

Audi Fletcher Jones responded

Hello Freddy553322, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Jose Magana and appreciate you complimenting our level of professionalism. We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones

August 24, 2022

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Employee Rating

Jose Magana has taken excellent care of me for nine years! This is my fourth Audi A6! More

by Freddy553322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 24, 2022

Audi Fletcher Jones responded

Hi Freddy, We greatly appreciate you taking the time to post your 5-star review! With all of the automotive competition out there, it’s wonderful to hear that Jose has been delivering an exceptional sales experience for the past few years! Thank you for allowing us the opportunity to earn your business and congratulations on your new Audi A6! Kind Regards, Your Friends and Family at Audi Fletcher Jones

October 26, 2021

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Employee Rating

JIMMY MOLINA was the best! He deserves a raise!! He made our families experience wonderful. Thank you Jimmy More

by Farid33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rabusch, Julian Kim, David Derebenskiy, Jimmy Molina , Yih Chang, Issel Herrera, Paul Panya

Oct 26, 2021

Audi Fletcher Jones responded

Hello Farid33, It's really rewarding hearing that Jimmy Molina went above and beyond with getting your vehicle in tip-top shape and returned to you all within a timely manner! We're so glad you like Jimmy's work! We'll be sure to pass along the kind words expressed on your behalf. Our team is looking forward to assisting you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones

October 22, 2021

Dealership Rating
Employee Rating

great very professional xxxxxxx xxxx xxxx xxxxx xxx x x x x x x x More

by S
Recommend Dealer
Yes
Oct 23, 2021

Audi Fletcher Jones responded

Hi S, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit and appreciate you complimenting our level of professionalism. Our team is looking forward to serving you for many years to come! All the Best, Your Friends and Family at Audi Fletcher Jones

October 16, 2021

Dealership Rating
Employee Rating

Working with Jose is always a pleasure. Friendly, responsive and great communication is always provided. More

by Spencer1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 16, 2021

Audi Fletcher Jones responded

Hello Spencer1, Thank you for the opportunity to serve you! We are thrilled to know of the great efforts put forth during your service visit with Jose and appreciate you complimenting our level of professionalism. Thank you for allowing Jose the privilege to earn your business and attend to your service needs! Our team is looking forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

October 04, 2021

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Employee Rating

Very friendly, clean, modern dealership . Thank you Jose Magana for Absolutely great service. Everything done right on the first time.Thank you Fletcher Jones. More

by Vladislav Ruza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 05, 2021

Audi Fletcher Jones responded

Hello Vladislav Ruza, Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great efforts put forth during your service visit with Jose Magana. We'll be sure to pass along the kind words expressed on your behalf. It's wonderful reviews like yours that truly represent what we strive for everyday! We are truly flattered to have such heartfelt recommendations and look forward to serving you for many years to come and are here to help should you need us. Take Care, Your Friends and Family at Audi Fletcher Jones

October 01, 2021

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Employee Rating

As always Jose Magana was amazing! very helpful, knowledgeable and very kind. He makes the trip to Audi FJ worth it! And that’s why for the last 8 years we keep coming back to the Audi Newport Beach More

by IB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jose Magana

Oct 01, 2021

Audi Fletcher Jones responded

Hello IB, It's really rewarding hearing that Jose Magana was able to assist and provide you with outstanding service throughout your visit with us. We'll be sure to relay over the kind words expressed on your behalf. It brings us so much joy seeing that you've been a loyal guest over the past 8 years. Our team is looking forward to serving you for many more years to come and are here to help should you need us. Best Wishes, Your Friends and Family at Audi Fletcher Jones

September 28, 2021

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Employee Rating

The team is professional and always gives useful information and advice. I like their customer service. More

by Farhad Vojdaniheris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ryan Rabusch, Julian Kim, David Derebenskiy, Jimmy Molina , Yih Chang, Issel Herrera, Paul Panya

Sep 28, 2021

Audi Fletcher Jones responded

Hello Farhad Vojdaniheris, Thank you so much for your awesome review and 5-stars rating! Your wonderful rating reflects our mission; delivering world-class service experiences! Our team of experts are looking forward to serving you for many years to come! Take Care, Your Friends and Family at Audi Fletcher Jones

September 23, 2021

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Employee Rating

I had a great service experience from start to finish. Thank you Jose Magana for being exceptional throughout the process. Attention to detail was spot on. More

by Cesar
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Sep 24, 2021

Audi Fletcher Jones responded

Hello Cesar, It's really rewarding hearing that Jose Magana was able to assist and provide you with outstanding service throughout your visit with us. Guest satisfaction is our highest priority and we are thankful for your kind feedback. Our team of associates are looking forward to welcoming you again soon! Take Care, Your Friends and Family at Audi Fletcher Jones

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