Jose Lopez

Great customer service especially from Manager Marcus Lozano and Sales Rep. Jose Perez. Very honest gentlemen Lozano and Sales Rep. Jose Perez. Very honest gentlemen More

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Well it started out Rocky Road because I set in another part of the dealership just sitting for 20 minutes and I called Jason and told him that was there an sat another 20 minutes watching a lot of salesma part of the dealership just sitting for 20 minutes and I called Jason and told him that was there an sat another 20 minutes watching a lot of salesman walking past me taking care there customer so I Decided to get up an ask someone at the window and he directed me to another part of the dealership and that's when I saw Marcus who used to work at McGrath City Hyundai Dealership so he took care of me and we talked about life an my job an then we got down to business and everything work out perfectly and I am so grateful that I met Marcus. He is really a stand up guy an a great an knowledgeable salesman. He was very hospitalitiple and smart and he kept me encouraged an optimistic about me getting a car he kept informed that him & his team was gonna do everything within there power to get me a car an I appreciate that about an so yesterday about 7pm I drove out with a Jeep Renegade 2017 with 32 000 miles an I say cuddos to Marcus for going above and beyond the call of duty. So give Marcus a Raise because he deserves it. More

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Mc grant Honda city have friendly people, they make my day happy I bought a new car. day happy I bought a new car. More

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Efficient, cordial, and very helpful in regards to what I came in for . Answered and doubts or questions I had. came in for . Answered and doubts or questions I had. More

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I always receive great service here! This is my second car that I bought. Jose has always given me excellent service and answers all my questions. car that I bought. Jose has always given me excellent service and answers all my questions. More

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The staff was all very friendly and helpful throughout the entirety of my visit there. Someone checked in with me from the moment I arrived and my service was provided promptly. the entirety of my visit there. Someone checked in with me from the moment I arrived and my service was provided promptly. More

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Jose Lopez was very professional very knowledgeable , answered all my questions and helped me getting the good deal that fits my budget .thank you Jose. answered all my questions and helped me getting the good deal that fits my budget .thank you Jose. More

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This is the second car I buy here. Jose is friendly, patient and willing to answer all questions. I will come here when I’m ready to buy my next car. patient and willing to answer all questions. I will come here when I’m ready to buy my next car. More

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My mother and I purchased New 2018 Honda Accord EXL from here. We didn't noticed the car had major body panel gaps because it was dark. When we brought the car in the Dealership blamed us at first that mayb here. We didn't noticed the car had major body panel gaps because it was dark. When we brought the car in the Dealership blamed us at first that maybe we damaged the vehicle at first. But than the regional manager inspected the car and took it in for a fix up. Even though they took it in for 2 or 3 times, till this day it still looks like the car was in a accident. Because of the hustle the regional manager offered us few free accessories. We decided to go with prking sensors, and it took McGrath City Honda Service over a month to install them because they messed up front and rear bumpers drilling the holes for the sensors. They had to order new ones and get them painted where its not manufacture paint nor put together. Been almost 2 years now and the paint started to chip off from front and back. Even though i been advised by a service manager that it has lifetime warranty for the paint, few days ago i been told otherwise. Not only the same Dealership sold me a faulty Vehicle, but the service of the same dealership made it worse. Me and my family will never purchase Honda automobiles ever again as we used to. Their vehicles might have long lasting engines but when it comes to service and body of the vehicles, it went down. And Honda dont want to take responsibility for their mistakes. More

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Untrustworthy !!! I was looking to buy a new 2019 Honda CRV EXL and was searching price using the true car. I got the quote from several dealerships and an agent (claim I was looking to buy a new 2019 Honda CRV EXL and was searching price using the true car. I got the quote from several dealerships and an agent (claimed himself as Internet Sales Manager) Jimmy Bushell gave me a quote of 26361 + tax + title/doc fee. I was asking for White color and shared the link with him to check the availability. They confirmed me back saying it was available and he also said they will price match and beat the price by 10% if you get better deal from another dealer. I got a better quote from another dealer and asked if they could price match and he was little rough when answering that saying I cannot give you the price over the phone and asked to come to their showroom. I agreed and drove 50 miles one way to their showroom and to know that they don’t have the car in stock for the last 1 week as per a salesperson. They don’t have the same color in their lot and I was frustrated. I asked the sales guy to call Jimmy Bushell, but he never came and met us and the so-called manager was in the scene and not even had a word to apologize us to come all the way in the heavy rain. Very Poor service and untrustworthy. I would never recommend these types of unprofessionals to anyone. More

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