Jose Lopez-Torrero

I have been getting my QX serviced here for a few years and I have been pleased with the customer service and staff every visit. and I have been pleased with the customer service and staff every visit. More

Report | Print

Having Jose there who goes the extra mile, truly wants to help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable for the few minutes I was sitting there. Thank you. More

Report | Print

I always get excellent service and the staff is great. Would recommend this dealership to anyone. Would recommend this dealership to anyone. More

Report | Print

We had an issue with our passenger side door handle that needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we we needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we were able to get the handle replaced. Jose and Spencer were very patient with us during the process and were very pleasant and easy to work with. I highly recommend both of them. More

Report | Print

Our service provider Jose was fantastic! He explained everything to us and went the extra mile for us. I would recommend him and Coulter to anyone! Thank you Jose for everything!!! He explained everything to us and went the extra mile for us. I would recommend him and Coulter to anyone! Thank you Jose for everything!!! More

Report | Print

Was greeted and checked in promptly. Wait time was very reasonable for oil change. Jose was courteous, knowledgeable, downstairs and professional. Wait time was very reasonable for oil change. Jose was courteous, knowledgeable, downstairs and professional. More

Report | Print

I have been bringing my 2003 Infiniti FX35 to the Service Dept here for over 2 years and the Service team is amazing! My contact Mike Rios is the best in the business, always an awesome experience and I wal Dept here for over 2 years and the Service team is amazing! My contact Mike Rios is the best in the business, always an awesome experience and I walk away 100% impressed! More

Report | Print

Great service in a jam! I had a dead battery in my Q60 and drove into the Service Drive without an appointment. Jose Torrero greeted me immediately, he was super courteous I had a dead battery in my Q60 and drove into the Service Drive without an appointment. Jose Torrero greeted me immediately, he was super courteous and helpful! They replaced my battery under warranty in less than an hour and had be back on the road! Thank you for the great service Jose I will come back because of your service! More

Report | Print

Great customer service and understanding of my situation. Technicians performed quality work. The representative I dealt with was very personable and understanding. Made every effort to assure quality servic Technicians performed quality work. The representative I dealt with was very personable and understanding. Made every effort to assure quality service and communication. Thanks Jose. More

Report | Print