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Jose Lopez-Torrero

Overview Reviews (12) Inventory (178)

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Jose Lopez-Torrero

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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5.0

12 Reviews

Overview Reviews (12) Inventory (178)

5.0

12 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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12 Reviews of Jose Lopez-Torrero

June 05, 2025

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Employee Rating

Excellent service! Jose was very attentive, helpful and overall awesome! Overall exceeded my expectations-thank you! Jose was very attentive, helpful and overall awesome! Overall exceeded my expectations-thank you! More

by kim_nelson15

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Recommend Dealer

Yes

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June 03, 2025

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Jose is extremely proficient and a pleasure to work with. He is a valuable asset to Coulter who we look forward to working with. He is a valuable asset to Coulter who we look forward to working with. More

by Linda S

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Rick Reames, Nader Ghobrial

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Jun 06, 2025 -

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out to us if there's anything more we can do!

May 23, 2025

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Employee Rating

Jose is great at his job. Very considerate about your time, helpful, if he doesn't know the answer to a question he will figure it out! Very considerate about your time, helpful, if he doesn't know the answer to a question he will figure it out! More

by jewels_718

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Workmanship

Service Time

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Recommend Dealer

Yes

Other Employees Tagged: Chloe Matthews

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April 15, 2025

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I have been getting my QX serviced here for a few years and I have been pleased with the customer service and staff every visit. and I have been pleased with the customer service and staff every visit. More

by Kshagarci

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Recommend Dealer

Yes

Other Employees Tagged: Scott Shaffer, Mike Rios

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Apr 18, 2025 -

Coulter INFINITI responded

Kshagarci, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We can't wait to see you again, have a great day.

March 29, 2025

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Employee Rating

Having Jose there who goes the extra mile, truly wants to help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable for the few minutes I was sitting there. Thank you. More

by Yodie57

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Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 05, 2025 -

Coulter INFINITI responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

March 03, 2025

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Employee Rating

I always get excellent service and the staff is great. Would recommend this dealership to anyone. Would recommend this dealership to anyone. More

by cedricgregory

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Scott Shaffer

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Mar 08, 2025 -

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI!

February 07, 2025

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Employee Rating

We had an issue with our passenger side door handle that needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we we needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we were able to get the handle replaced. Jose and Spencer were very patient with us during the process and were very pleasant and easy to work with. I highly recommend both of them. More

by Ken

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Workmanship

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Recommend Dealer

Yes

Other Employees Tagged: Spencer Stoor

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Feb 12, 2025 -

Coulter INFINITI responded

Hi Ken, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2025

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Employee Rating

Our service provider Jose was fantastic! He explained everything to us and went the extra mile for us. I would recommend him and Coulter to anyone! Thank you Jose for everything!!! He explained everything to us and went the extra mile for us. I would recommend him and Coulter to anyone! Thank you Jose for everything!!! More

by Nana

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Recommend Dealer

Yes

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Jan 31, 2025 -

Coulter INFINITI responded

Nana, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 26, 2024

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Employee Rating

Was greeted and checked in promptly. Wait time was very reasonable for oil change. Jose was courteous, knowledgeable, downstairs and professional. Wait time was very reasonable for oil change. Jose was courteous, knowledgeable, downstairs and professional. More

by mrae62

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

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Jan 25, 2025 -

Coulter INFINITI responded

Hi Mrae62, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 22, 2024

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Employee Rating

I have been bringing my 2003 Infiniti FX35 to the Service Dept here for over 2 years and the Service team is amazing! My contact Mike Rios is the best in the business, always an awesome experience and I wal Dept here for over 2 years and the Service team is amazing! My contact Mike Rios is the best in the business, always an awesome experience and I walk away 100% impressed! More

by christopher_davis_1975

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Mike Rios

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Jan 25, 2025 -

Coulter INFINITI responded

Christopher_davis_1975, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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