Jose Lopez-Torrero
Jose Lopez-Torrero at Coulter INFINITI
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Jose Lopez-Torrero

Assistant Service Manager

Coulter INFINITI

6225 E Test Drive
Mesa, AZ 85206

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5.0
8 Reviews
5.0

8 Reviews

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8 Reviews of Jose Lopez-Torrero

March 29, 2025

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Employee Rating

Having Jose there who goes the extra mile, truly wants to help make your experience enjoyable. Super nice and well educated with the cars. Jose makes it the best thing! Waiting area is nice. And comfortable More

by Yodie57
Service Price Transparency
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Recommend Dealer
Yes

March 03, 2025

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I always get excellent service and the staff is great. Would recommend this dealership to anyone. More

by cedricgregory
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Recommend Dealer
Yes

Other Employees Tagged: Scott Shaffer

Mar 08, 2025

Coulter INFINITI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Coulter INFINITI!

February 07, 2025

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Employee Rating

We had an issue with our passenger side door handle that needed replacing. We worked with Jose and Spencer to get the handle replaced by Infiniti. It took a number of trips to the dealer but finally we we More

by Ken
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Recommend Dealer
Yes

Other Employees Tagged: Spencer Stoor

Feb 12, 2025

Coulter INFINITI responded

Hi Ken, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 29, 2025

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Our service provider Jose was fantastic! He explained everything to us and went the extra mile for us. I would recommend him and Coulter to anyone! Thank you Jose for everything!!! More

by Nana
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Recommend Dealer
Yes
Jan 31, 2025

Coulter INFINITI responded

Nana, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 26, 2024

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Employee Rating

Was greeted and checked in promptly. Wait time was very reasonable for oil change. Jose was courteous, knowledgeable, downstairs and professional. More

by mrae62
Service Price Transparency
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Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Hi Mrae62, thank you for taking the time to leave a review for us at Coulter INFINITI. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 22, 2024

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Employee Rating

I have been bringing my 2003 Infiniti FX35 to the Service Dept here for over 2 years and the Service team is amazing! My contact Mike Rios is the best in the business, always an awesome experience and I wal More

by christopher_davis_1975
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Rios

Jan 25, 2025

Coulter INFINITI responded

Christopher_davis_1975, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 15, 2024

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Employee Rating

Great service in a jam! I had a dead battery in my Q60 and drove into the Service Drive without an appointment. Jose Torrero greeted me immediately, he was super courteous More

by PT Mattice
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Pt Mattice, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Coulter INFINITI. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

November 05, 2024

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Employee Rating

Great customer service and understanding of my situation. Technicians performed quality work. The representative I dealt with was very personable and understanding. Made every effort to assure quality servic More

by Toad
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Jan 25, 2025

Coulter INFINITI responded

Hi Toad, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

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