Jose Juan Iglesias

To be honest I thought u will have a good experience since Jose Pepe and Paul and Jessica were amazing with me with all their honest professionalism, and kindness, also Alex Juan from service Steve GM. since Jose Pepe and Paul and Jessica were amazing with me with all their honest professionalism, and kindness, also Alex Juan from service Steve GM. However from day one the car bronco 2024 big bend that I got was given to me damaged I don’t know who knew about that, but at first service and general manager tried to charge me for that before putting this under warranty, they were kind later on, but I did have the worst luck bad experience ever with a car dealer or a merchant ever for real, because even tho I had a damaged car since day 1 5 min later after I took from the dealer started acting up, but Kendall of ford never offered me any kind of compensation or good well, lease still same price, down payment as well, I got two loaners cheaper than the bronco I’m paying for, one of them was towed by mistake not my error and then when I was about to be for it 210 as it cost me and the dealer, no the dealer decided to come there to the tow service and take the car being to me back later on 6 hours after and charge me at first almost double the price 400 usd, no one does that no any dealer in the world I asked and I have general manager at BMW Hundai. We’re now in November 17 almost 3 weeks after singing the lease fit he car I want, however my dream car is in pieces in the Kendall dealer of ford and I’m living everyday a nightmare and frustration. Just tell me why after paying so much money for this deal I have to go through all this misery? Please have Luis the stores owner or the CEO of ford call me to understand what I’m going through. Thank you! More

by JOHNNY.AMER91 Verified Customer Verified Customer

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Jose (Pepe) was great. I went there with no expectations of getting a brand new f150 and left there with an awesome truck and feeling very happy by the treatment from ever I went there with no expectations of getting a brand new f150 and left there with an awesome truck and feeling very happy by the treatment from everyone. From Jose to Paul to the kid that help me in replacing my old car with the new truck on my insurance, even the young lady outside with a table was very pleasant. Was a great experience and I will be doing business again in the future and bring family and friends More

by YASSERALOY Verified Customer Verified Customer

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Excellent service work, good knowledge about the car, the issue was under the factory warranty; I'm still waiting for a replacement for the window sill; 100% recommendable shop service issue was under the factory warranty; I'm still waiting for a replacement for the window sill; 100% recommendable shop service More

by Davide Solari Berisso Verified Customer Verified Customer

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A good experience, everyone was kind and friendly. No rushing, and informative, thank you to all representatives specially pepe No rushing, and informative, thank you to all representatives specially pepe More

by OFY4 Verified Customer Verified Customer

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i live four hours away and the sales person worked with me for a week on numbers for the vehicle i wanted. i made an appintment once the vehcile was ready and made the drive. I buying process was very e me for a week on numbers for the vehicle i wanted. i made an appintment once the vehcile was ready and made the drive. I buying process was very efficent and smooth. Everythigng was ready on my appitment day and within 2 hours, i was on the road with my new vehicle. i wish i was closer, i would use Ford of Kendall to service my new truck. More

by DAVIDMONROE2515 Verified Customer Verified Customer

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