Jose Henriquez

I have bought several Mercedes-Benz throughout my life in different dealers in South Florida, BUT Mercedes-Benz of Cutler Bay surpasses all. Customer service is unique and beyond standard. Thank you, Jose He different dealers in South Florida, BUT Mercedes-Benz of Cutler Bay surpasses all. Customer service is unique and beyond standard. Thank you, Jose Henriquez and all your co-workers, for being so professionals. You guys always exceed my expectations More

Report | Print

I am a sprinter van owner who makes deliveries all over the United States. I don't have a lot of time to coordinate service appointments. I called on a Saturday and had an appointment scheduled for the fol the United States. I don't have a lot of time to coordinate service appointments. I called on a Saturday and had an appointment scheduled for the following Monday. That was great. Some dealerships that I have visited are working one week out, if not more. The visit was definitely worthy of a five star review, from the greeting by the first attendant to the last hand shake with the service consultant. Everyone did an awesome job. My consultant, Jose Henriquez, was outstanding. Very knowledgeable, polite, and engaging. He personally made the experience exactly the way a service visit should be. The atmosphere and work environment that you and your people have created is to be commended. Other dealerships could come learn a few things from you and your team. Thanks for the great experience. If I'm ever in the area again, I wouldn't hesitate for one second to have my vehicle serviced at your dealership. Thanks, and keep the bar raised high. More

Report | Print

Excelente service and professionalism very impress with the service that I have received professional and caring for your problems. Thank’s Jose Henriquez the service that I have received professional and caring for your problems. Thank’s Jose Henriquez More

Report | Print

I was completely satisfied with the analysis and service of my vehicle issues. Jose Henriquez provided 5 stars service and constantly provided feedback on its progress. Will be back for maintenance service! of my vehicle issues. Jose Henriquez provided 5 stars service and constantly provided feedback on its progress. Will be back for maintenance service! More

Report | Print

I recently visited MB Cutler Bay dealership for a service on my vehicle, and I couldn't be more pleased with the experience. Their dedication to customer service is truly commendable. From the moment I a on my vehicle, and I couldn't be more pleased with the experience. Their dedication to customer service is truly commendable. From the moment I arrived, the staff was friendly, professional, and incredibly knowledgeable and the service was completed quickly and efficiently. A special shout out to José Henriquez, who went above and beyond to make sure I was completely satisfied. From start to finish, he was professional, knowledgeable, and incredibly attentive to my needs. I highly recommend MB Cutler Bay dealership to anyone in need of a Merc service. For years, they have earned my trust, and I will undoubtedly return to Cutler Bay for future services. Thank you for a job well done! More

Report | Print

He is a very good employee The service was excellent The installation is very nice The installation is very nice More

Report | Print

MB of Cutler Bay delivers A+ service. Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! Can’t thank the service department enough for making it easy. Special thanks to Charlie, Nicholas and Jose. You have a great team! More

Report | Print

Once again, I had an exceptional experience with the service department at M-B Cutler Bay. They are true professionals. service department at M-B Cutler Bay. They are true professionals. More

Report | Print

We had a wonderful experience purchasing our G550. As always, the staff was pleasant and worked with us. Thank you all! As always, the staff was pleasant and worked with us. Thank you all! More

Report | Print

This is by far the BEST CAR Dealer in South Florida. I would like to thank to Laura delgado , my preferred Sale Representative, very professional and friendly. Also, thank to Jose Henriquez, in the Ser I would like to thank to Laura delgado , my preferred Sale Representative, very professional and friendly. Also, thank to Jose Henriquez, in the Services Department: professional, attentive and very quick services. THANK U ALL. More

Report | Print