Jose Gomez

Diana was a sweet heart and helped me a lot with my car inspection and all. inspection and all. More

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My experience was good The service was excellent good job good customer service Thank u job good customer service Thank u More

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Happy New year to all at Chrysler Well I was very happy about the treatment received at your shop Thank you about the treatment received at your shop Thank you More

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Great leadership and customer service in the service department. From well respected employees welcoming you at the entrance to service advisors handling your car issues throughly. My car was handled pr department. From well respected employees welcoming you at the entrance to service advisors handling your car issues throughly. My car was handled professionally. More

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The staff is very polite and courteous. They were very professional as well. Each staff member I had contact with were very helpful and attentive to my needs.The staff kept me well informed They were very professional as well. Each staff member I had contact with were very helpful and attentive to my needs.The staff kept me well informed of each and every step they made. More

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I am deeply disappointed with the unethical business practices of this company, specifically involving Robert and Jose. Despite my efforts to resolve an issue amicably, they were unwilling to take resp practices of this company, specifically involving Robert and Jose. Despite my efforts to resolve an issue amicably, they were unwilling to take responsibility for their actions, jeopardizing our relationship and trust. My experience dealing with Robert and Jose was frustrating from start to finish. Their refusal to acknowledge their mistakes, coupled with poor communication and a lack of transparency, reflects a concerning disregard for customer relationships. It's astonishing that they would risk damaging their reputation over such questionable practices. They fraudulently billed me for work not even complete. They billed me for a mirror repair for over 1000$ and they never even completed the work. The mirror was never damaged to begin with. They lied about the work they did and even lied stating the mirror was damaged, then retracted their statement stating it was an internal wiring issue. The mirror works perfectly fine. Seems like a bait and switch to me. I escalated the matter to their leadership team, hoping for a resolution, but was met with more of the same dismissive attitude. It's clear that customer satisfaction is not a priority for them. I strongly advise other consumers and businesses to be cautious when dealing with this company. Our experience will be shared within our network to warn others of the potential risks. More

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Wonderful experience and very knowledgeable of the issues and solutions for My jeep. Wonderful customer service and timing to return my jeep after the repairs as well and solutions for My jeep. Wonderful customer service and timing to return my jeep after the repairs as well More

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Jimmy Somma is an asset to the dealership. Honest, professional service. The automobile service shop is clean The manager Jose is also an asset . He's honest, respectful and pays attention to Honest, professional service. The automobile service shop is clean The manager Jose is also an asset . He's honest, respectful and pays attention to your vehicle needs. Nice work East Chester Chrysler. More

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all good all good and and and and and and ok ok ok ok ok ok ok ok More

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Jose/Jordan was great. Fast service I recommend Eastchester and will be back when needed Fast service I recommend Eastchester and will be back when needed More

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