Jose Garza

Customer service was good but the truck went in with working AC. They found an issue with the AC and wanted $800 to fix it. I declined and got the truck back with no AC. Their response? You can brin working AC. They found an issue with the AC and wanted $800 to fix it. I declined and got the truck back with no AC. Their response? You can bring it back and if it is linked to our replacement of the throttle body, we’ll fix it. More

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Double sucker punched! Bought a new car; paid for extended warranty and premium maintenance plan; maintained as manual directed; serviced only at Five Star to 90,000 miles, Bought a new car; paid for extended warranty and premium maintenance plan; maintained as manual directed; serviced only at Five Star to 90,000 miles, including extra service suggested; now I need a new engine at 103,000 miles; and finally an offer of $500 for my car! No acknowledgment of pristine interior and exterior, or new tires worth more than $500. No acknowledgment of an engine with faults that should have been recalled, just it is all your loss. The only value I feel now from Five Star was as a financial sucker to them and to Ford Motor Company. Premium maintenance was a very costly joke! More

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The dealer, sales and service personnel are very friendly. knowledgeable and helpful. Especially salesman Alfred El-Darazi. I would recommend him to any friends wishing to purchase a new vehicle. friendly. knowledgeable and helpful. Especially salesman Alfred El-Darazi. I would recommend him to any friends wishing to purchase a new vehicle. George Jennings More

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My family and I have worked with Rick Dike at Five Star for some time and bought a dozen cars from him between the three of us. He always makes buying a new vehicle a pleasant experience! Once again he c for some time and bought a dozen cars from him between the three of us. He always makes buying a new vehicle a pleasant experience! Once again he came through and helped me find the car I wanted (which was no small accomplishment given the shortage of microchips/new cars). A great team can be found at Five Star Ford, from the sales team to the guys in the service dept that have kept these cars running at their best over the years. And thanks to John Little for helping me navigate all the upgraded tech in my new Escape! More

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Great good job guys keep up the good work ❤️❤️❤️ Love everything that you guys are doing this year.cannot wait until the 2021 Ford F-150 to come . everything that you guys are doing this year.cannot wait until the 2021 Ford F-150 to come . More

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Jose has been helping me with my vehicles for years and I would highly recommend him. I have gone to other dealerships and been told that I need very expensive items repaired. I went to Jose and he has the would highly recommend him. I have gone to other dealerships and been told that I need very expensive items repaired. I went to Jose and he has the vehicle checked out and doesn't find the same problems. I really appreciate all he Has done as I keep vehicles for along time and Jose always makes sure I'm in good shape. More

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Happy repeat customers My 2nd vehicle purchased at 5 star ford, love the vehicles and the dealership and people are great! Can’t wait to return for my 3rd vehicle! Nick Co My 2nd vehicle purchased at 5 star ford, love the vehicles and the dealership and people are great! Can’t wait to return for my 3rd vehicle! Nick Cox and Jesus Valles thank you for all your work and helping me with my purchase. Love my XLT Explorer! More

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Best dealership again The atmosphere at 5 Star is so relaxed. Ollie who is my salesperson, has been with Five Star for many years. She makes the car buying experience as The atmosphere at 5 Star is so relaxed. Ollie who is my salesperson, has been with Five Star for many years. She makes the car buying experience as you hoped it could be. Relaxed, great information and someone you will look forward to seeing again. More

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Great car buying experience. A great car buying experience. This is the 8 or 9th vehicle I have purchased from 5 Star Ford. I am very pleased with the sales, service and parts dep A great car buying experience. This is the 8 or 9th vehicle I have purchased from 5 Star Ford. I am very pleased with the sales, service and parts department. Keep up the good work. More

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Great no hassle dealership all positive Our experience at 5-Star was very positive. Ours sales person, David, was excellent and helped us find the truck we were asking for and achieve the d Our experience at 5-Star was very positive. Ours sales person, David, was excellent and helped us find the truck we were asking for and achieve the deal we were after on our new F-150 Lariet. He was very helpful as we were wanting the V8 with Flex fuel as it is a tried and true engine and the cost of flex fuel E-85 is $0.50 per gallon less than regular Gasoline and the money stays inside the USA and Helping American agriculture. Our loan officer followed through with the closing as expected with the best rates FMC offered with discounts currently available. More

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