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Jose Familia
Jose Familia at Granite Buick GMC

Jose Familia

Sales Associate

Granite Buick GMC

2454 East Mall Drive
Rapid City, SD 57701

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4.2
5 Reviews
4.2

5 Reviews

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5 Reviews of Jose Familia

September 21, 2026

Dealership Rating
Employee Rating

Awesome ? ??? Courteous talkative good communication skills very informative and quick in responding back with help in vehicle issue and cooperative ?? More

by WHITEFACELINDA8
Recommend Dealer
Yes

Other Employees Tagged: Jose Familia

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Sep 21, 2026

Granite Buick GMC responded

Thank you for the five-star rating and your kind words. We’re pleased Jose could address your new GMC Sierra 1500’s issue promptly and keep you informed throughout.

August 27, 2025

Dealership Rating
Employee Rating

Communication and assistance was amazing. One of the most helpful dealerships I’ve ever experienced. More

by christian.kilpatrick307
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jason Frey

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August 07, 2025

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Employee Rating

Granite has treated us fairly over the years and I trust that they will continue to do so going forward. More

by mtview1722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 11, 2025

Granite Buick GMC responded

Thank you for your kind words and for trusting Granite over the years. We truly value your loyalty and look forward to continuing to serve you for many more to come! — The Granite Team

August 07, 2025

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Employee Rating

They do the work ok, but they are not accommodating to the customer for out of the norm situations More

by ivan320
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mitch Eller , John Costello

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Aug 11, 2025

Granite Buick GMC responded

Hi Ivan, Thank you for sharing your feedback. We’re glad to hear the work met your expectations, but we’re sorry to learn we fell short in accommodating your situation. We strive to be as flexible and understanding as possible, and your comments help us see where we can improve. If you’d be willing, we’d like to learn more about your experience so we can address your concerns directly. Please give us a call at 605-348-4500 so we can discuss this further. Thank you for giving us the opportunity to improve.

August 03, 2025

Dealership Rating
Employee Rating

All great persons great to work with at the dealership. This is my third purchase from Granite. More

by wmwhiten03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cole Fisher , Jason Frey, Austin Moen

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