Clean, Professional Service, Excellent Communication.
Very Knowledgeable. Made some recommendations. Returned the car washed and cleaned.
Very Knowledgeable. Made some recommendations. Returned the car washed and cleaned.
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by nassrjrma
Verified Customer
Verified Customer
Service Price Transparency
Apr 25, 2025 -
Porsche Sacramento responded
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Porsche Sacramento to be a positive one. Please don't hesitate to reach out if you need anything else.
Larry Reuter
Service Manager
lreuter@niello.com
My first visit to the new Sacramento Porsche Dealership.
It’s a beautiful venue and great customer service.
It’s a beautiful venue and great customer service.
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by KELLYPHAGURA
Verified Customer
Verified Customer
Service Price Transparency
Attentive and professional staff.
Excellent communication and customer service was above and beyond. Would highly recommend Porsche of Sacramento for all Porsche related needs and ser
Excellent communication and customer service was above and beyond. Would highly recommend Porsche of Sacramento for all Porsche related needs and services.
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by ERYCMRTN
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2025 -
Porsche Sacramento responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come!
Larry Reuter
Service Manager
lreuter@niello.com
Jose was extremely professional yet sincere and kept me
informed of any findings as my car was serviced. The car was finished promptly and the wash was excellent! The lobby is very comfortable.
informed of any findings as my car was serviced. The car was finished promptly and the wash was excellent! The lobby is very comfortable.
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by kristywilce
Verified Customer
Verified Customer
Service Price Transparency
Apr 24, 2025 -
Porsche Sacramento responded
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
Larry Reuter
Service Manager
lreuter@niello.com
My car broke down and had to tow it to this location
without any appointments. Very friendly staff. Made me feel great about bringing my car to them and they took care of everything well. Very happy to
without any appointments. Very friendly staff. Made me feel great about bringing my car to them and they took care of everything well. Very happy to build a relationship with Porsche of Sacramento. Will be dealing with them from this time onwards.
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by edkarlo
Verified Customer
Verified Customer
Service Price Transparency
Apr 19, 2025 -
Porsche Sacramento responded
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Larry Reuter
Service Manager
lreuter@niello.com
They accommodated my time limitations, reminded me of
expiring service warranty so not to be charged if I returned the car on a further day. Moreover, Jose was very friendly, professional and knowledgeab
expiring service warranty so not to be charged if I returned the car on a further day. Moreover, Jose was very friendly, professional and knowledgeable about his work. Truely, it was probably the best experience I have had during the past 30 years experiences with service departments in different dealerships.
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by KAUROONMD
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2025 -
Porsche Sacramento responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Porsche Sacramento, we look forward to having you as a valued customer for many years to come!
Larry Reuter
Service Manager
lreuter@niello.com
Jose was attentive and very professional.
He made my visit a quick and smooth visit.
He made my visit a quick and smooth visit.
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by JMRIVERS456
Verified Customer
Verified Customer
Apr 13, 2025 -
Porsche Sacramento responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Porsche Sacramento. We look forward to having you as one of our valued customers for many more years to come!
Larry Reuter
Service Manager
lreuter@niello.com
The dealership is very responsive to their customers.
Vadim, our sales person was great. Jose and his team are efficient, friendly and communicate appropriately.
Vadim, our sales person was great. Jose and his team are efficient, friendly and communicate appropriately.
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by MEGB18206
Verified Customer
Verified Customer
Service Price Transparency
Apr 11, 2025 -
Porsche Sacramento responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Larry Reuter
Service Manager
lreuter@niello.com
Immediately defensive, lack of understanding customers
concern, lacked ownership, failed to support a final resolution
concern, lacked ownership, failed to support a final resolution
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by MOORE_111
Verified Customer
Verified Customer
Service Price Transparency
Apr 10, 2025 -
Porsche Sacramento responded
We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.
Larry Reuter
Service Manager
lreuter@niello.com
Jose Dominguez and his team are great to work with.
From setting up an appointment for service, checking in, having a loaner car ready for me, to giving me an update on status of repairs and costs. Al
From setting up an appointment for service, checking in, having a loaner car ready for me, to giving me an update on status of repairs and costs. Always a pleasure coordinating with Jose.
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by LRUBIO
Verified Customer
Verified Customer
Service Price Transparency
Apr 05, 2025 -
Porsche Sacramento responded
Thanks for sharing your thoughts about your experience with Porsche Sacramento. We appreciate your business and hope to see you again soon!
Larry Reuter
Service Manager
lreuter@niello.com