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Jose Cruz
Jose Cruz at Lake Chevrolet
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Jose Cruz

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
87 Reviews
4.7

87 Reviews

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87 Reviews of Jose Cruz

December 21, 2024

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Employee Rating

Service was very slow. I was not informed of the rate increase for the diagnostic test until after I had already gotten my car towed to the dealership service center. The p More

by asiawilks397
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Cameron Allen, Jonathan Colin, Yessi Lopez

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December 13, 2024

Dealership Rating
Employee Rating

Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent Excellent More

by glennjeske56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski, John Webler, Nick Harmon, Cameron Allen, Jonathan Colin, Yessi Lopez, Edgardo Vargas

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Dec 13, 2024

Lake Chevrolet responded

Thank you so much for your enthusiastic review! We truly appreciate your positive feedback about Lake Chevrolet. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

December 11, 2024

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Employee Rating

Service has gone down over the past few years. I have been coming there for years and disappointed. More

by greski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 12, 2024

Lake Chevrolet responded

Thank you for your feedback. We appreciate your loyalty to Lake Chevrolet over the years, and we understand your concerns regarding our service. We are committed to maintaining high standards and would love the opportunity to improve your experience. Please feel free to reach out to us directly so we can address your concerns. Thank you again for sharing your thoughts. Sincerely, The Team at Lake Chevrolet

December 11, 2024

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Employee Rating

Go to dealership. Will always come back, all the service writers are amazing and so is the management More

by jlw92498
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Webler, David Maneage

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Dec 12, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our service writers and management at Lake Chevrolet. Your support means a lot to us, and we look forward to welcoming you back for your next visit! Sincerely, The Team at Lake Chevrolet

December 10, 2024

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Employee Rating

Service Advisor was very friendly and informative. My truck was completed quick and efficiently. Will definitely be back. More

by brianjwoj17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Burazin, Jonathan Colin

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Dec 11, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that our Service Advisor provided you with friendly and informative service. It's great to know that your truck was completed quickly and efficiently. We look forward to welcoming you back to Lake Chevrolet for your next visit! Sincerely, The Team at Lake Chevrolet

December 10, 2024

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Employee Rating

Friendly everytime I am there. Prices are high with no oil change coupons and if so it $5.00 tax is more. So not saving anything. Make it more affordable for us. More

by michael.michalski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Webler, Cameron Allen

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Dec 11, 2024

Lake Chevrolet responded

Thank you for your feedback! We appreciate hearing that you find our team friendly during your visits to Lake Chevrolet. We understand your concerns regarding pricing and the availability of coupons. Your input is valuable, and we will certainly take it into consideration as we strive to make our services more affordable. If you have any further suggestions or would like to discuss this in more detail, please feel free to reach out to us. Thank you for choosing Lake Chevrolet! Sincerely, The Team at Lake Chevrolet

December 06, 2024

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Employee Rating

Very pleasant people and service not much more to say. I liked it very much. More

by toddturk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Craig Pozarski

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Dec 09, 2024

Lake Chevrolet responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience at Lake Chevrolet. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

December 02, 2024

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Employee Rating

I am very grateful that Jose was able to get my car in to be looked at on such short notice. More

by Bernadette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Webler

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Dec 04, 2024

Lake Chevrolet responded

Thank you, Bernadette, for your wonderful review! We're thrilled to hear that Jose was able to assist you and get your car looked at on short notice. At Lake Chevrolet, we always strive to provide excellent service. We hope to see you again soon! Sincerely, The Team at Lake Chevrolet

November 28, 2024

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Employee Rating

I was pleased with the service I received, Jose found the information I requested in a timely manner and keeps me informed of any neede More

by faberlynn77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were pleased with the service at Lake Chevrolet and that Jose was able to assist you promptly with the information you needed. We appreciate your recognition of our team's efforts. We look forward to seeing you again in the future! Sincerely, The Team at Lake Chevrolet

November 25, 2024

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Employee Rating

Fast efficient and friendly service ! Jose was knowledgeable and answered all my questions and concerns More

by gknees39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 26, 2024

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you experienced fast, efficient, and friendly service at Lake Chevrolet. It's great to know that Jose was able to assist you and address all your questions and concerns. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

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