Very nice and efficient .
The work was done fast and and everyone was kind even got a free car wash
The work was done fast and and everyone was kind even got a free car wash
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by chris.costello1313
Verified Customer
Verified Customer
Service Price Transparency
Nov 21, 2024 -
Lake Chevrolet responded
Thank you, Chris! We appreciate your positive feedback about your experience at Lake Chevrolet. It's great to hear that our team provided efficient service and that you enjoyed the complimentary car wash. We hope to see you again soon!
Sincerely, The Team at Lake Chevrolet
Parts department guy is great representation and
professional, service guy was not professional at all , lied , nick the manager was more straightforward, and professional,I usually go to Griffen Ch
professional, service guy was not professional at all , lied , nick the manager was more straightforward, and professional,I usually go to Griffen Chevrolet, but I wanted to give closer dealer a shot ,
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by Jaber
Verified Customer
Verified Customer
Service Price Transparency
Love you guys, thanks for the car wash!
U
You are the only bright spot about a car malfunction!
U
You are the only bright spot about a car malfunction!
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by None
Verified Customer
Verified Customer
Service Price Transparency
Nov 11, 2024 -
Lake Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that our team at Lake Chevrolet could brighten your day during a car malfunction. We appreciate your kind words and look forward to assisting you again soon!
Sincerely, The Team at Lake Chevrolet
I do like coming to this dealership for service
Although my tire pressures were not checked
Although my tire pressures were not checked
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by rick.haas
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
Lake Chevrolet responded
Thank you for your review! We're glad to hear that you enjoy coming to Lake Chevrolet for service. We appreciate your feedback regarding the tire pressures not being checked and will ensure our team is reminded of this important detail. We look forward to seeing you again for your next service visit!
Sincerely, The Team at Lake Chevrolet
Jose Cruz was at my car about the time I rolled up and
stopped. Very polite and efficient. Warm chocolate chip cookies would have been perfect complement with the my liquid refreshments. Keep up the good
stopped. Very polite and efficient. Warm chocolate chip cookies would have been perfect complement with the my liquid refreshments. Keep up the good work!
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by PZGRANNY
Verified Customer
Verified Customer
Service Price Transparency
Nov 08, 2024 -
Lake Chevrolet responded
Thank you for your wonderful feedback! We're thrilled to hear that you found our service polite and efficient. We appreciate your suggestion about the warm chocolate chip cookies—who wouldn't love that treat? We hope to see you again at Lake Chevrolet for another exceptional experience!
Sincerely, The Team at Lake Chevrolet
When I first arrived I was greeted with smiling kind
faces. My car was well cared for and done in a timely manner. This is the only dealership I’ll ever go to!!
faces. My car was well cared for and done in a timely manner. This is the only dealership I’ll ever go to!!
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by juliana.martin
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Lake Chevrolet responded
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Lake Chevrolet. Our team strives to provide friendly and prompt service, and it's great to know that your car was well cared for. We look forward to seeing you again for your future automotive needs!
Sincerely, The Team at Lake Chevrolet
I have brought my vehicle back MULTIPLE TIMES because I
am almost positive the transmission is going out. They keep telling me the car isn’t doing it when they drive it which is HARD to believe because it
am almost positive the transmission is going out. They keep telling me the car isn’t doing it when they drive it which is HARD to believe because it does it EVERYDAY that I drive it.
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by janessa.kittell.jk
Verified Customer
Verified Customer
Service Price Transparency
Nov 07, 2024 -
Lake Chevrolet responded
Thank you for sharing your concerns, and I’m truly sorry to hear about the frustration you’ve experienced. We understand how unsettling it is to feel that something is wrong with your vehicle, especially as you drive it daily.
Diagnosing an issue that doesn’t replicate during our inspections can be challenging, as it makes it difficult to pinpoint the exact cause. However, we take your concerns seriously and want to do everything we can to get to the bottom of this. If you’d like, we can set up a time for you to bring the vehicle in, or we can try a test drive together to better understand the symptoms you’re experiencing.
Please feel free to reach out directly, and we’ll make it a priority to address this. Thank you for your patience and for giving us the chance to resolve the issue.
helpfull,friendly were able tofix the problem on a short
check.professional able to get work done effiently
check.professional able to get work done effiently
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by scott.sarych
Verified Customer
Verified Customer
Service Price Transparency
Nov 06, 2024 -
Lake Chevrolet responded
Thank you so much for your wonderful review! We're thrilled to hear that you found our team at Lake Chevrolet to be helpful and friendly. It's great to know we could efficiently address your concerns. We appreciate your support and look forward to assisting you again in the future!
Sincerely, The Team at Lake Chevrolet
Wife brought vehicle in, first time here.
Said stuff was awesome, extremely friendly. Finished timely
Said stuff was awesome, extremely friendly. Finished timely
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by pcorrell
Verified Customer
Verified Customer
Service Price Transparency
Oct 31, 2024 -
Lake Chevrolet responded
Thank you for your fantastic review! We're thrilled to hear that your wife had a great experience at Lake Chevrolet. Our team takes pride in providing friendly service and timely vehicle maintenance. We look forward to seeing you both again in the future!
Sincerely, The Team at Lake Chevrolet
Rep Damien was unknowledgeable about the service I
received. Couldn’t assist with questions or concerns. Left dealership unpleased brushed off & unknowning what to expect with the service of my vehicl
received. Couldn’t assist with questions or concerns. Left dealership unpleased brushed off & unknowning what to expect with the service of my vehicle.
I usually have no complaints at Lake Chevy Either but this time customer service was 👎🏾
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by Consumer
Verified Customer
Verified Customer
Service Price Transparency
Oct 28, 2024 -
Lake Chevrolet responded
Thank you for your feedback. We understand your concerns regarding the service you received at Lake Chevrolet and appreciate you bringing this to our attention. We strive to provide thorough information and excellent customer support, and it's clear we fell short during your visit. We encourage you to reach out to us directly so we can address your experience and ensure you feel valued and informed moving forward. Thank you for choosing Lake Chevrolet, and we hope to restore your confidence in our team.
Sincerely, The Team at Lake Chevrolet