Jose Cruz

Lake Chevrolet responded

Thank you for your review, Andrew! We're happy to hear that Cameron provided you with professional service and that your vehicle is running smoothly after the timely work done at Lake Chevrolet. We appreciate your feedback and hope to see you again for any future needs. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful feedback and your kind words about our team being friendly and informative. Our team strives to ensure our customers are well-informed about their vehicles and any necessary services at Lake Chevrolet. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your fantastic review, Jonathan! We truly appreciate your kind words about Craig and his dedication to meeting your fleet needs. At Lake Chevrolet, we strive to provide the best service possible, and it's great to hear that Craig has made such a positive impression. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you, Tonya! We're happy to hear that you enjoyed the clean and welcoming atmosphere at Lake Chevrolet. It's great to know you appreciated the decor, lighting, and our coffee. We look forward to seeing you again on your next visit. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback! We’re happy to hear that you experienced professional and quick service during your visit to Lake Chevrolet. It's always a pleasure to serve you, and we appreciate your loyalty. We look forward to assisting you with all your automotive needs in the future. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you, Katelyn! We’re happy to hear that Cameron was able to assist you efficiently with your recall issue at Lake Chevrolet. We appreciate your feedback and look forward to seeing you again for your future maintenance needs. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you, Alex! We truly appreciate your kind words about the excellent service you received at Lake Chevrolet. We're glad to hear that Alan made a positive impact during your visit. We look forward to assisting you with your service needs again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback. We understand that your experience at Lake Chevrolet did not meet your expectations regarding wait times, even with an appointment. We appreciate your patience and would like to assure you that we are always striving to improve our service. If you have further concerns or would like to discuss your experience, please feel free to reach out to us directly. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback, Dan. We appreciate you taking the time to share your experience at Lake Chevrolet. While it's great to hear that your car was repaired, we understand your concerns about communication. Your input is valuable to us, and our team is continuously working to improve our processes. Please feel free to contact us directly if you have any further suggestions or need assistance. We look forward to serving you better in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

We’re sorry to hear about your experience and the way it made you feel. It’s clear we fell short in both communication and overall service, and for that, we truly apologize. We should have done better. Your feedback is being shared with our team so we can continue to improve. If there’s anything still unresolved or you'd like to discuss it further, feel free to reach out to us directly at 414-281-5000.